Iconic Vision 

Scamming thieves!!!!

We paid a large sum of money to this company, as the director “Oliver Francisco” made many promises on the specific deliverables which he never delivered!!! He has not only stolen a very large amount of my money, but also all his other clients. There’s no point in me advising on not working with this company as they are not operating anymore (after stealing everyone’s money). I just wanted to put it out there, this man Oliver Francisco needs to be put to justice! It’s very disappointing that he has gotten away with this even though we have a formal signed contract. Absolute scamming dirty thief!!!

AVOID AVOID AVOID, its a SCAM they do not deliver on services promised nor do they keep up any communication with you. sent a payment of £1.6k to their business account only for everyone to go ghost. their instagram is all AI do not trust.

Legal action will soon commence

I couldn’t give a review lower than 1 star.

We have been defrauded by this company. We paid money from our contractual obligations. We were told it would take some time to set up our account with them.

They took calls and we went through what our expectations were. They asked us to leave it with them and every time we chased up no progress. Chase chase chase and nothing back. They told us after the 3 month mark to give them an extra month more to work on things and play catch up. They said it’s taken some time to set us up, everything just screams scam. Since then all lines of communication have been cut off. All we had out of them was a photoshoot that again was an absolute shambles's. Nothing more we were sending all our own material and they didn’t generate anything. We only generated our own stuff because we weren’t giving us anything.

Apart from a shambles of a photoshoot I’m confused what exactly we have paid for.

Countless chases given. We were tied into a 6 month contract given so many false promises it’s been a disgrace, avoid these people like the plague we are now having to spend money to take this company to court. In the meantime he has shut down any way we can review, no contact numbers, no emails able to go through.

Unfortunately have to agree with the other two reviews i’ve just seen. I’ve had problem after problem. 5k down now and they won’t provide a solution. They tell you they are in the testing phase for the ads and that you need more budget and then they keep it instead of using it for your ads. I have so many screenshots of unanswered emails, WhatsApp’s, instagram messages. They simply ignore you. The CEO promises everything and never delivers every time. I got asked to take down my review in order for him to provide a solution but i’ve heard nothing since and it’s been over 2 weeks. They tried to take down my review for defamation and Trust Pilot decided against it. My ads library shows no ads have been running for weeks and since doubling my ad spend, none of that has been used. Absolute scam…. And I will continue to leave reviews to warn other people not to ever sign with Iconic Vision. My contract technically ends today so I will be taking them to small claims to recover the loss. Would absolutely stay away from this company.

I would avoid at all cost.

Had the worst experience with them.
At first it seemed great but issues arose fairly quickly.
I went with the their unstoppable package which was a 6 month contract.
Before signing the ceo promised that I could pay half of the payment upfront and the second half 3 months later.
One month after signing I was asked to pay the rest.
Before signing the ceo also recommended an ad spend only for that to increase few days after signing
Minor issues: uploading Instagram content with Canva watermarks still on them
Uploaded content with my comments still on them
Ignoring brand guidelines
Followers got in touch with me to let me know about the issues which was embarrassing

Major issues:
I was promised monthly kpi reports. Got one for my Instagram but nothing for meta ads.
Asked for ads to be ran from my account I was ignored.
Asked for ad spend breakdown - again was ignored. As they ran the ads from their account I did not know how much of the ad spend was used. I still to this date do not know how much of my ad spend was used.
Due to lack of reporting I checked meta ads library only to find my ads were switched off. When I bought this up with the clients success manager she assured me they were live and that she had spoken to the ads manager that morning confirming ads were on despite meta ads library confirming they were off.
A few weeks later the ceo then confirmed he asked for the ads to be switched off.

They were responsible for a photoshoot which I prepaid for. They did not follow the photoshoot guide I provided neither did they follow their own guidelines of what would be shot.
Asked for invoices for the shoot and model costs again nothing was provided.
Not sure how much of my photoshoot spend was used and if any amount was remaining.
I was later then contacted by one of the models to state she hadn’t even been paid. The other model also confirmed she didn’t get paid. After back and forth one of the models eventually got paid.
Other model still hasn’t been paid.
Explains why they didn’t want to provide me any invoices. !!
After three months I had to cancel the contract due to the constant issues and lack of reporting . They refuse to provide a refund for the 3 months left.

They promised to send me my jewellery back and the content they took for me. After eventually agreeing to do this, I have yet to be sent my products back or the content they took for me which according to their contract I own.

I have noticed that they have received other negative reviews recently with similar issues and they had classed their business as permanently closed temporarily and website was down. This is back up and running again showing lack of integrity to hide the negative reviews.

They also had a major data protection breach which I had to report to the correct authorities. I was inadvertently able to view some of their clients private social media details.

After cancelling my contract and asking them to no longer handle my socials, their paid media specialist accessed my meta business suite without permission.

This lack of integrity, lack of care for their clients personal information and the disturbing fact that they have not paid the model is a major red flag for anyone looking to work with this company.

Not recommended at all. The Ceo is very manipulative he will tell you many things that they will do. But they won't. The personhandle the seo and ad accounts is also the same. Not going to answer your questions. They are lying you need this much budget but they won't even use it. When I asked how much they spent they won't share how much exactly they spent.

Fortunately, I agreed to a one-month trial. They promised 16 hours of videography but I didn't get any they kept changing the dates and giving excuses. That has only one videographer.

They promised to refund the ad spent balance but they didn't refund it.

At first it seemed like a great partnership however it quickly went downhill, they failed to deliver the first month's contractual deliverables, and despite me trying to arrange a call to hear how they planned to remediate the problem, they pointed the finger at me for being 'unrealistic'. The contract clearly stated a set amount of MONTHLY deliverables, and they failed to deliver these within the first month. They made no mention of an 'onboarding period' until I complained about the delay, nor was it ever stated in the contract.

After I terminated the contract between us in line with their contractual termination clause for missing set deliverables, they've taken us to a small claims court to try and get the final monthly payment of £1700 of our 3 month contract. We cancelled after 6 weeks of working together, and they hadn't even produced the deliverables for the 1st month yet, never mind the 3rd!

To any fellow business owners, I'd avoid working with these at all costs. Find someone else. The 2 campaigns that I launched that were made up of the 5 video ads they produced delivered a 0.53 ROAS on average from a £1150 spent.

Peter is an absolute machine when it comes to SEO. I engaged his services and he is pushing me up the ranking quicker than I could ever expect. Think he must be superhuman as he never sleeps and seems to be working every hour of the day. Well done iconic vision on finding Peter.

Had great service from this particular company. Specifically from a person named Peter he answered all the needs and delivered great service, would reccomend.

Working with Iconic Vision has been amazing, we couldn't be happier with the support and services they have provided. The on-boarding process was excellent and the collaboration and communication amongst their team is very efficient. We couldn't have asked for a better Social Media Manager, who is full of creative ideas and has set-up a successful digital marketing strategy. The content Jack shoots for us each month is truly exceptional, and compliments our brands brief and voice perfectly. A massive thank you to the entire team in Fulham, a true pleasure to work with.

Iconic Vision significantly improved my online business with their exceptional digital marketing services.

I had the pleasure of collaborating with Daniel, Oliver, and the rest of the team to help promote my artwork through their digital marketing services. The experience was nothing short of exceptional. From the initial consultation to the final results; I was very happy with the entire process.

The team at Iconic Vision demonstrated a keen insight into effective digital marketing strategies whereby the approach was not just about selling a product, but fostering a genuine connection between my art and potential audiences.

Their strategic use of social media, email campaigns, and other digital platforms increased the visibility of my art, leading to increased recognition and sales.

Highly recommend.

💙🙏I am having an amazing experience with Iconic Vision and I am very happy to have the Iconic Vision team working on my social media clinic. Starting with Daniel who is always there helping with everything from the first moment 🙏Basia wow❤️🙏❤️ you created the best website I could have for my clinic. I am very happy with the website, thank you very much for your wonderful work🙏Isabella, who is my social media manager, her work is wonderful, I have no words to describe it ❤️🙏❤️Jack, who is in charge of all my shooting days , he is amazing and makes me and my team feel comfortable every time we film 🎥 .
I highly recommend Iconic Vision❤️The entire team are simply amazing!
Thank you all very much❤️🙏❤️

Disappointing Experience - No Refund Provided
I engaged Iconic Vision for digital marketing services, hoping to boost my business's online presence. Unfortunately, my experience has been far from satisfactory.

From the beginning, there were issues with communication and understanding my business's needs. Despite clear instructions, they launched campaigns with incorrect content and copy. This not only wasted my advertising budget but also damaged my brand's reputation.

What's more frustrating is their refusal to issue a refund for services not delivered to the promised standard. I've tried to resolve this matter amicably, but Iconic Vision has been unresponsive and uncooperative.

As a fellow entrepreneur, I feel compelled to share my experience to warn others. If you value professionalism, attention to detail, and honesty in your business relationships, I strongly advise against working with Iconic Vision. They have left me out of pocket and with a tarnished image.

My hope is that by sharing this review, I can prevent others from facing similar disappointments. Please think twice before considering Iconic Vision for your digital marketing needs.