ICF Scotland Ltd Reviews 12

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Manufacturer

Written by the company

Distributors of Quad-Lock ICF, StyroRail, Brundage Bone, Fab-Form and various ICF industry tools.


Contact info

2.0

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

PLEASE AVOID

PLEASE AVOID. This person don’t pay his bills. Hired my concrete pump for job in Kent 5 weeks ago now i am chasing him for payment. Doesn’t anwser the phone or reply emails. PLEASE AVOID

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Delivered on time

Delivered on time.
Came and helped with the unloading of the product.
Easy to get hold of if I had any concerns or questions.
Would recommend to anyone

18 October 2019
Unprompted review
ICF Scotland Ltd logo

Reply from ICF Scotland Ltd

Thank you Martin - always a pleasure working with you and your team!

Rated 5 out of 5 stars

Spot on

Every time I've had the need to deal with them they have been very helpful. I've felt that I'm not being sold something I don't want or need and the job in hand can be discussed with them to get exactly what is required. Delivery and service excellent too!

12 July 2019
Unprompted review
ICF Scotland Ltd logo

Reply from ICF Scotland Ltd

Thank you so much for your review Steve. Delighted to be part of your ventures!

Rated 5 out of 5 stars

Good service

Good service, knew what I was getting and for how long and how much it would cost.

3 July 2019
Unprompted review
ICF Scotland Ltd logo

Reply from ICF Scotland Ltd

Thank you for your kind review Paul. Look forward to working with you again soon.

Rated 1 out of 5 stars

Adderstone

Can’t deliver ( never use again )

18 February 2019
Unprompted review
ICF Scotland Ltd logo

Reply from ICF Scotland Ltd

Hi Chris,

Many thanks for your review. Let's be honest here - this review is only posted negatively because we had to take drastic action against you to recover an unpaid invoice. You settled out of court, anyone looking for evidence can contact us and we can provide them with a copy of the court papers as well as your emails, text messages etc.

If you are going to post a review, at least be honest about why you are posting a negative review. It simply isn't a case of "never use again" - it is more like we would refuse to serve you to save ourselves the hassle of a rogue customer.

Thank you for taking the time, Chris McCann Builders, for writing this review. Thank you for your custom and eventual settlement of outstanding invoices.

Rated 3 out of 5 stars

Good, helpful and proactive service.

The Nudura product was favourably received by the tradesmen and we think it gives a good method of construction. The lead in times were too long on this occasion, and we would recommend any quantities take account of 2 / 3 courses required on this site prior to reaching FFL. Naj was pleasant, proactive, readily contactable and helpful.

5 November 2018
Unprompted review
ICF Scotland Ltd logo

Reply from ICF Scotland Ltd

Thank you for your review Robert. We fully understand and share your frustration regarding the lead in times which, as you know, were down to a mixture of delays at the manufacturers end as well as shipping schedules. Appreciate your kind words and positive reflection on the service from us. Fantastic experience working with you and your contractors!

Rated 5 out of 5 stars

Excellent service

Excellent product, excellent service and great onsite assistance and advice.

5 November 2018
Unprompted review
ICF Scotland Ltd logo

Reply from ICF Scotland Ltd

Thank you so much for your kind words and review Nick! It is great to see you and your family settled in your new home and enjoying the comforts it offers. Pleasure working with you and your team!

Rated 5 out of 5 stars

Excellent

Extremely helpful and thorough. Knowledgeable and reassuring throughout the whole process. Would definitely recommend.

6 September 2018
Unprompted review
ICF Scotland Ltd logo

Reply from ICF Scotland Ltd

Thank you Robbie! It has been a pleasure working with you. I am still in awe of what you have achieved... Just goes to show - dreams CAN, WILL and DO come true!

Rated 5 out of 5 stars

Excellent

Excellent, helpful and knowledgable service. I used Nudura ICF walls for my self-build and found the product great value and easy to use. It is a very cleverly thought out design that made construction, and finishing, quite easy. The whole purchasing process from ICF Scotland was painless and personal. I highly recommend Nudura and ICF Scotland,
Tony

21 August 2018
Unprompted review
ICF Scotland Ltd logo

Reply from ICF Scotland Ltd

What a journey - an incredible project in a breathtaking setting. Such a pleasure working with you and Mel on your amazing home!

Rated 5 out of 5 stars

Great service from Najem

Great service from Najem, always goes above and beyond to help with self build projects and always gives great advice whether it be icf related or on another area of the build. I priced other icf companies but glad I settled with Icf Scotland as it has been a great asset to my own build project.

12 August 2018
Unprompted review
ICF Scotland Ltd logo

Reply from ICF Scotland Ltd

Absolute pleasure working with you on such an iconic project! Thank you Stuart!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look