Ice Casino Reviews 

265
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I’m leaving this review because I’m extremely dissatisfied—and honestly, the way this casino handles withdrawals feels deceptive and intentionally predatory. They can promo... See more

Rated 1 out of 5 stars

This casino is cheating customers, winning possibiolity is 0% (I lost all 1000 EUR what I put in in one week). Zero possibiliy to have fun and play. When speaking (chatting) with customer service abou... See more

Rated 1 out of 5 stars

I xepoaited only $15 luxkily, won $110 and cant cash out. Said i need to verify my account first. I got halfway through and stopped, ask a lot of veey odd questions to verify. But apparently i gave th... See more

Rated 5 out of 5 stars

Great casino ive been onit 2 days ive won loads cash out then first few times instant the other times few hours money is in defo say play this casino give it a try

Company details

  1. Betting Agency
  2. Casino
  3. Gambling House
  4. Gambling Service
  5. Online Casino or Bookmaker

Information provided by various external sources

Backgammon, Blackjack, Poker, Bingo, Rummy, Solitaire, Pool and many more card, board and sport games! Register for free and pick up a bonus!


Contact info

You should know

2.7

Poor

TrustScore 2.5 out of 5

265 reviews

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1-star

No history of asking for reviews

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2.7

All reviews

(265)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

If you deposited money, forget it, you’ll not get it back. They’ll lie to you stupid things, about that money stuck at financial provider, and they can not do anything, you just need to wait, and everyday is the same answer

7 March 2023
Unprompted review
Rated 1 out of 5 stars

made a deposit from skrill

made a deposit from skrill. they took money from my skrill account but it never appears on ice casino. every person who uses skrill in casino knows that deposits are almost instant. icecasino just stole my money!

3 March 2023
Unprompted review
Rated 1 out of 5 stars

NEVER play at this scam casino!!!!

NEVER play at this scam casino!!!!
ICE Casino drained my balance in my account and claims that it is because I made 37 bets on online roulette played within 11 seconds (of course it is not possible to make more than 3 bets per second) ICE Casino will not admit that it is a software error that is the cause, which means that my entire significant deposit has been stolen by ICE Casino.

3 March 2023
Unprompted review
Rated 4 out of 5 stars

I have made a review about this casino…

I have made a review about this casino before. But after about 4 weeks of trying to get a withdrawal from them I finally did. Some of the problems are not there fault uk regulations. I have played the casino again first time lost but next time I won put a withdrawal request in and got it within two days. That’s why only 4 stars instead of 5. But there site is fab and lots of good games to choose from so if you send them all the information they need I would recommend there casino

25 February 2023
Unprompted review
Rated 1 out of 5 stars

Worst casino ever

Worst casino ever, I won over 3,000 euro, it would not let me withdraw, gave every excuse you could think of ,from technical reasons ,to my card being falty , stay well clear

1 February 2023
Unprompted review
Rated 1 out of 5 stars

Worst Online Casino out there , complete FRAUDS

Worst Online Casino out there . Do NOT trust this scam operation . If you win , amd want to withdrawal anything at all , they will not payout a single cent ! They will ask you for every single piece of personal information that you have , and if you only give them the basics that any other casino requires , they will ask for more , and more , and more ! Total Fraud !

28 January 2023
Unprompted review
Rated 1 out of 5 stars

I deposited only $15 luckily

I xepoaited only $15 luxkily, won $110 and cant cash out. Said i need to verify my account first. I got halfway through and stopped, ask a lot of veey odd questions to verify. But apparently i gave them enough to symtart opening acxounts in my name, gpt a babk card today that i bever applied dor, apparently a deposit and etransder have already been attempted on the account despite the daxt that i nwvwr applemied for it Nd only received it today. So it keeps your money you deposit and also attempt famraud wirh your info you sublit.

6 January 2023
Unprompted review
Rated 1 out of 5 stars

SCAM! BEWARE! Won money and been trying and trying to…

Won money and been trying and trying to KYC check. BEWARE!!! They will ask for all kinds of personal information, ID with selfie, bills, bank statements, bank card pics with selfie that other sites don't and their criteria make it virtually impossible to pass their KYC check. 99% you likely never be able to withdraw any money from this site. DONT WASTE YOUR MONEY!

28 January 2023
Unprompted review
Rated 1 out of 5 stars

WORST CASINO EVER

They opt you into the bonus automatically, so you get $3.00 reward money but have to wager anywhere from $120 to well over $500. Then you make 0.09 cents on loyalty point after depositing hundreds of dollars.... They opted me into the cashback bonus. Yesterday I had $7.10 in cashback money, today I have $0.00 . I was told by support staff its because of the formula...... WOW..... Friday alone I deposited $300 got very little while playing, and recieved 0.04 cents for bonus that I now after depositing well over $300 am still only at 81% wagering...... It's a complete fraud ...... DO NOT WASTE YOUR MONEY . BY THIS TIME NEXT YEAR I CANT SEE THIS CASINO STILL BEING IN BUISNESS. YOU CAN ONLY RIP EVERYONE OFF FOR SO LONG BEFORE IT COMES BACK TO BITE YOU IN YOUR ASS.

15 January 2023
Unprompted review
Rated 1 out of 5 stars

ICE CASINO. Fraud gambling site

They will find reasons not to get you paid. As for the support they have bugs in their game but never advise any players and keep them betting to steal money. (Seriously? Meaning security is at risk because they never test a game before publishing) At the end of the day, they will say payment will be all written off. The same issue, if you won, they will make it hard for the KYC verification or find a way or reasons not to get you paid. It's their negligence, not the player's.

27 December 2022
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THIS CASINO!!!!!

STAY AWAY FROM THIS CASINO!!!!!
I asked them if they need some id and they said that my account is real and that they dont need any id.
Then i deposited money there in order to withdraw my money and all of a sudden they want photo of my id, my bank card, my bills and photo of me holdink id and bank card.

I asked them if they ask every customer for these things, because they previously said that no, and they replied with "We can not answer to this question"

STAY AWAY FROM THEM!!!!!

11 December 2022
Unprompted review
Rated 1 out of 5 stars

Stay away!!!

Nothing. They don’t pay the prices! I have to wait a week to verify my account. After that i made a withdrawal 220 EUR, but after 6 working day waiting i was rejected. The reason was technical problems, but I don’t care about that i just want my money. Please stay away from this casino platform, because they will make you only to wait and make you look funny for asking them for help and for your money that was win fair and square!!!

15 November 2022
Unprompted review
Rated 1 out of 5 stars

⚠️ WARNING SCAM DO NOT CLICK LINK SITE IS MALWARE !!!!!

Not even one star this casino is the worst rip off casino I've ever played. I won and the took the money away . They suck theyre a scam and the chat reps are vague and rude. Don't know how to talk or explain...it was utter idiot mode . SCAM CASINO . Malware was all through my PC . PC tech had to remove thousands of bugs and Trojans . Shut down my work PC and stole money from my account . Police are involved. Beware !!!!

6 November 2022
Unprompted review
Rated 1 out of 5 stars

Won’t Let you withdraw

Won’t Let you withdraw. They say that you have to go through a KYC-verification and I have provided all the paperwork they need but still after 4 weeks there are no signs of the withdraw.

Updt.I’ve received my money now after waiting for 5 weeks

5 October 2022
Unprompted review
Rated 1 out of 5 stars

Would highly recommend AVOIDING

Would highly recommend AVOIDING

Deposits come straight out of your banks but don’t get added to playing balance.
Customer service is a ‘bot’ which is useless, just gives bog standard ‘irrelevant’ answers to questions .
Would not recommend at all

30 September 2022
Unprompted review

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