Competitive price for cover and very easy to arrange. Had cover for 7 days at the cost of 1 day for the airport hirer’s cover. Like most insurance I didn’t need to use it so I cannot comment on a clai... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been dealing with iCar insurance for a number of years and never had a problem. For a fraction of the price of the car hire companies I can buy insurance from iCar to insure against any unwante... See more
Company replied
I had automatic renew ticked and my policy was due for renewal yesterday. Around 3pm I was getting concerned as I had not recieved any renewal documents. I rang to check if it was being renewed and it... See more
Company replied
As usual, the rental in Portugal tried to sell in house insurance at £250ish for 5 days!. And on return, a next to invisible 2 cm scratch and 'white dot' on the vehicle was spotted. The rental thems... See more
Company replied
Company details
Information provided by various external sources
Car hire excess insurance that protects you against car rental excess charges. Daily and Annual policies accepted at all car rental locations worldwide.
Contact info
Parkview, 82 Oxford Road, UB8 1UX, London, United Kingdom
- +44 (0) 203 302 2296
- customerservice@icarhireinsurance.com
- www.icarhireinsurance.com
4.7
Excellent
25K reviews
Asks customers to review
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Perfect
Perfect
Renewal cheaper than last year
The idea you can postpone start date is brilliant and saves money
Renewal process so easy
No auto renew which actually worked not like some companies
I have used this company for years now because of the above factors
Keep up the good work
Thanks
4 August 2026
Reply from iCarhireinsurance.com
Dear Stephen,
We are so pleased to hear about your positive experience with our renewal process and the flexibility we offer. It's wonderful to know that our efforts to provide value and convenience are appreciated, and that you've been a long-time customer. We truly value your loyalty and feedback!
Kind Regards
Rahul
Online access very easy to obtain…
Online access very easy to obtain insurance. Fortunately all went well with my car hire and I did not need to make any insurance claims.
1 August 2026
Reply from iCarhireinsurance.com
Dear Margot,
Thank you for your wonderful feedback! We're so pleased to hear that obtaining insurance online was easy for you. It's great to know everything went smoothly with your car hire.
Kind Regards
Rahul
Highly recommended
We’ve been buying car hire excess from this company for a few years now, fortunately we’ve had to make no claims, but buying the service is so quick and easy, and there’s an option to auto renew if that’s what the customer wants. At their suggestion I downloaded the app, and it’s brilliant - all documents there for me. Price was very reasonable. Would highly recommend
3 August 2026
Reply from iCarhireinsurance.com
Dear Gillian,
We are so pleased to hear that our car hire excess service has met your expectations over the years. It's wonderful to know that you find the process quick and easy, and that our app has been a brilliant addition for you. We appreciate your kind words and recommendation!
Kind Regards
Rahul
Car Insurance for when abroad - excellent service
Easy to arrange - very clear on the website what is included and great value for money.
2 August 2026
Reply from iCarhireinsurance.com
Dear Laura,
Thank you for your wonderful feedback! We are so pleased to hear that you found our website clear and easy to use, and that you feel you received great value. We appreciate you taking the time to share your positive experience.
Kind Regards
Rahul
This was an easy process …
This was an easy process and the price seems competitive, hopefully we will not have to claim!!
2 August 2026
Reply from iCarhireinsurance.com
Dear Peter,
We're so glad to hear that you found the process easy and our pricing competitive. We appreciate your positive feedback!
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Dear Christopher,
Thank you for your wonderful feedback! We are so pleased to hear that you found our offer great, fast, and uncomplicated. We appreciate you taking the time to share your positive experience.
Kind Regards
Rahul
Very easy to use the website
Very easy to use the website. Excess insurance saves you a fortune. Definitely recommend it. I’ve used Icar insurance for many years.
2 August 2026
Reply from iCarhireinsurance.com
Dear Ian,
We're delighted to hear you found our website easy to use and that our excess insurance has been beneficial for you. We truly appreciate your long-standing loyalty and recommendation!
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Hi Josephine,
Thanks so much for your feedback — we really appreciate it. If you need anything else, we’re here to help.
Kind regards,
Gagandeep
Great and good vslue
30 July 2026
Reply from iCarhireinsurance.com
Hi Mr Giacopazzi,
Thanks for your review — we’re glad you found us great and good value. We appreciate you choosing us.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Connie,
Thank you for your wonderful review! We are so pleased to hear that renewing your policy was easy and that our insurance provides you with peace of mind.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi M Ottaviano,
Thanks for sharing your feedback — we’re really glad you found everything easy to understand. We appreciate you choosing us.
Kind regards,
Gagandeep
Simple to use and does what it says on the tin
Simple to use and does what it says on the tin. I have previously made a claim and the process was very straight forwards.
1 August 2026
Reply from iCarhireinsurance.com
Hi Mike,
Thank you for leaving a review.
We are so pleased to hear that our process was straightforward and easy to use for your claim. Thank you for sharing your positive experience with us!
Kind regards,
Gagandeep
Helpful and efficient service
The representative I spoke to was efficient, knowledgable and helpful. Thanks
31 July 2026
Reply from iCarhireinsurance.com
Hi Barbara,
Thank you for leaving a review.
We're happy to hear our representative provided such efficient, knowledgeable, and helpful service. We appreciate your kind words!
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Good Morning,
Thank you for leaving a review.
We are delighted to hear that you found the renewal process easy and that your claims were handled promptly. Thank you for your positive feedback.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Ramesh,
Thank you for leaving a review.
We're so happy to hear you appreciate our cover and our company! Thank you for your kind words.
Kind regards,
Gagandeep
Good clear website
Good clear website, easy to see what is needed and what the options are.
30 July 2026
Reply from iCarhireinsurance.com
Hi Peter,
Thank you for leaving a review.
Thank you for your wonderful feedback! We are so pleased to hear that you found our website clear and easy to navigate, and that you appreciated the options available.
Kind regards,
Gagandeep
On line and excellent
Easy access , simple procedure and much cheaper than the quote i got elsewhere from Europcar whom i am hiring from.
Also the cover itself is better.
30 July 2026
Reply from iCarhireinsurance.com
Hi Gerard,
Thank you for your review.
We're so glad to hear our service was easy to access and that our procedure was simple for you. We appreciate your positive feedback on our competitive pricing and comprehensive coverage!
Kind regards,
Gagandeep
User friendly and well designed online…
User friendly and well designed online interface. Terms clearly disclosed. Fair price
30 July 2026
Reply from iCarhireinsurance.com
Hi Julian,
Thank you for your review.
We're so glad you found our online interface user-friendly and well-designed, and that our terms were clear. We appreciate your positive feedback!
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Paul,
Thank you for leaving a review.
We are so pleased to hear that you found our website easy to navigate and our prices reasonable. Thank you for your wonderful 5-star review!
Kind regards,
Gagandeep
Easy yo use and reasonable price.
29 July 2026
Reply from iCarhireinsurance.com
Hi Bob,
Thank you for your review.
Thank you for your comments and taking the time to leave a 5-star review. We are delighted you found our service easy to use and reasonably priced.
Kind regards,
Gagandeep
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