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Rated 1 out of 5 stars

Overcharged £200 for Imac even allowing for "set up"this was a stretch and should have trusted my instincts but gave him the benefit of my custom.Didnt get my invoice i was promised either to questio... See more

Rated 1 out of 5 stars

Bought an item towards the end of December last year. The item was put from allocating to backorder to being cancelled. All the while they have been making interest on holding my money for nearly two... See more

Rated 4 out of 5 stars

Initially had a hiccup with the product being in stock, but they sorted it out quickly and got the stock to me. Overall great price, and happy with the quick customer service and delivery promptly.

Rated 5 out of 5 stars

Trouble free, straight forward use experience. Placed order, item item promptly shipped from East to West coast using Toll express. Very quick delivery given Covid issues. Item received was as... See more

3.1

Average

TrustScore 3 out of 5

145 reviews

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No history of asking for reviews

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3.1

All reviews

(145)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive...

wow... Good prices and actually delivered what I ordered and this last order was here 2 days later...given I'm not in metropolitan area, was pretty impressed. Ha, I was actually sitting there complaining to myself that I had not heard from them or the delivery people on a delivery date, when a white van pulled into driveway and proceeded to bring me my order. Will be buying all my tech stuff from them.

14 July 2021
Unprompted review
Rated 1 out of 5 stars

Product died after 20 mins, no local warranty

Product died after 20 mins. i-tech response was to refer me to manufacturer with no care. No local support..
These guys are just box pushers with no real customer care.
Going through credit card to get money back

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Locating the item I wanted was easy on the website, purchase was fast and the despatch and delivery was awesome. I am very happy overall with the service and item.

29 June 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service with quick delivery.

Fantastic service. I have been a customer of I-Tech for several years. They stock only quality products and delivery is very quick. I look forward to their regular newsletters as they usually feature four products at special prices with free postage. If you subscribe you are the first to know.

27 May 2021
Unprompted review
Rated 5 out of 5 stars

I recently purchased a QNAP TS-653D-8G…

I recently purchased a QNAP TS-653D-8G NAS from i-Tech P/L. Compared to my aged Netgear NAS which has functioned flawlessly for the past 10 years, this NAS has so many options and functions around it, that it took me a little time to get my head around the different approach. After a considerable amount of reading, I managed to fire it up without too much issue.
After being unable to purchase another Netgear NAS, i-Tech was very good and helpful. As the QNAP NAS was in stock they had it delivered to me promptly. Any correspondence was prompt and to the point.
All in all, a very good transaction, and I am happy with the outcome.
Many thanks.

26 April 2021
Unprompted review
Rated 5 out of 5 stars

I-Tech delivered it well!

I-Tech delivered super fast. Within 3 days of purchase and free StarTrack delivery. Well priced product and the product fits

11 March 2021
Unprompted review
Rated 5 out of 5 stars

Samsung T5 from I-Tech

I bought a Samsung T5 a little while ago and loved it so much I bought a second one from I-Tech. Great people, fast delivery and excellent communication.
Keep up the good work!

18 January 2021
Unprompted review
Rated 5 out of 5 stars

Always the best price with very fast reliable service

Always the best price with very fast service. I have been dealing with them for many years with not a single problem. Most of my purchases are in response to their regular email offers, which invariably offer free postage too. My experience with them goes back to when they offered pickup from their premises.
Couldn't be happier.

10 December 2020
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Item shipped with missing parts and they refused to send out replacement, instead directing me to deal with the manufacturer which is a long drawn out process. Would never shop with them again

5 December 2020
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS

My experience with I Tech was first class, this is how online shopping can be rewarding, ease of purchase, being kept updated and fast shipping, i got it all. The product is also great no complaints at all.

Craig.

30 September 2020
Unprompted review

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