Hyros Reviews 663

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and supportive approach during onboarding and ongoing assistance. Consumers frequently mention the effectiveness of the marketing tracking and the user-friendly experience, noting how it has significantly improved their understanding of ad performance and overall business insights. However, some customers also noted issues with tracking accuracy, specifically mentioning overreported leads and campaigns, and that the provided solutions did not fully resolve these discrepancies. A few other people also felt that while the platform is comprehensive, it could benefit from short tutorial videos to address common user questions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and expertise. Many... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Marketing

Reviewers mention positive feedback about marketing. Many customers report significant improvements in ad... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform intuitive and easy... See more

Service

People report positive experiences with service. Customers consistently praise the support, describing it as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jocelyn has made VIP onboarding completely worth it, and I've only just started. She is super professional, knows Hyros inside out, and answered every technical question instantly (tracking setup... See more

Company replied

Rated 5 out of 5 stars

Our company has a had a great experience with Hyros! We've had so many issues before Hyros tracking where our ad spend is going. Before Hyros we were tracking about 70% of our ad spend and now we are... See more

Company replied

Rated 5 out of 5 stars

Vlad and Francisco got us set up incredibly quickly and were super supportive throughout the process. Francisco was always there to answer our questions and guided us smoothly through our first meetin... See more

Company replied

Rated 5 out of 5 stars

We have been using Hyros for over 1 year now & it has fundamentally changed our business for the better. We have had an incredible experience every step of the way. Our support rep Nour has been super... See more

Company replied


Company details

  1. Software Company

Written by the company

HYROS AI Print Tracking is proven to increase AD ROI in over 2,500 businesses. HYROS helps digital businesses see far more accurate data from their ads and improve profitability by working with more accurate data.


Contact info

4.8

Excellent

TrustScore 5 out of 5

663 reviews

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Dorin was amazing

Dorin was great when we needed help fixing our tracking and dashboard!

20 March 2026
Unprompted review
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Reply from Hyros

Moments like that really matter, especially when something isn’t working as expected. It’s great to hear Dorin was able to step in and get everything back on track for you.

Having both your tracking and dashboard aligned properly makes a big difference day to day. Thanks for sharing your experience and for the kind words.

Rated 5 out of 5 stars

Outstanding company and phenomenal…

Outstanding company and phenomenal client support experince. I am using it every day and I am super happy.

18 March 2026
Unprompted review
Hyros logo

Reply from Hyros

It’s always great to hear when a tool becomes part of your daily workflow. That’s usually when it’s delivering real value, not just features.

We’re really glad to know the experience has been so positive for you, both in terms of the platform and the support behind it.

Thank you for sharing your feedback and for being part of Hyros.

Rated 5 out of 5 stars

It freaking works...

I was testing several such software systems side by side for 30 days. I'm a low volume high AOV WooCommerce store. Hyros smoked several other legitimate brands that I won't mention. My customer service rep was first rate. The software exceeds expectations. There was a learning curve, but that's fair.

I was desperate to reinvent my business as my PPC accounts had become so inefficient that it had become an existential threat to my business. The agentic Ai transition from SEO is also a bear to navigate. The measurements that Hyros lets you understand give me the recon I need to make fast super critical decisions. It freaking works. Actually unbelievable in todays world.

18 March 2026
Unprompted review
Hyros logo

Reply from Hyros

Rebuilding performance when your acquisition channels start breaking down is no small challenge, so it’s powerful to hear how Hyros supported you during such a critical moment for your business.

Running side-by-side tests and seeing clear results says a lot, especially in a low volume, high AOV setup where every decision carries more weight. Having that level of insight to act quickly and confidently can make all the difference.

We also appreciate you mentioning the learning curve. With depth comes complexity, but it’s great to know the value on the other side made it worthwhile.

Thank you for sharing such an honest and impactful experience. We’re glad Hyros could play a role in helping you regain control and move forward with clarity.

Rated 5 out of 5 stars

This software is a total game changer

This software is a total game changer. The tracking is mind-blowing. Definitely worth the investment. Also the support has been incredibly helpful. They are super patient for tech challenged people like me, and have answered every question I have and quickly!

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Hyros has been great for us over the…

Hyros has been great for us over the months. It helped us scale ads that translated into direct results for our business. Hyros' team and especially our account manager, Felix, is very competent and always there to help out no matter what. Felix will get on a call with you if need be to sort things out and will follow up until the issue is fixed, which I am very grateful for.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Before Hyros

Before Hyros, we had issues having data, send real tracking to our Meta Ad Account. Hyros changed everything, we have now high-qualied leads campaign, we track all data, real time optimization based on real data, the multi-ads tracking is awesome. But even better with Hyros is the support team, atleast from our experience. Our account manager Nour is incredible and when i mean Incredible, easy to reach out, which is a nice thing. But with such an advanced platform, it can be easy to be lost, but with his fast response rate, and with his ability to make it easy to understand the way he educated us of the platform, it would'nt be the same experience. 10/10 for sure
- How Hyros helped and any early results you’ve seen
- (Optional) Adding my name for context is always appreciated

16 March 2026
Unprompted review
Rated 1 out of 5 stars

I have been using Hyros for 2 years now…

I have been using Hyros for 2 years now and it only worked for us for the first 6 months. And then it started over reporting the leads data. It over reports leads by 20-30%, like the CRM gets 100% accurate data and it will report 100 leads but Hyros will report 120-130 leads and thus every single campaign gets overreported. We have done several calls with their team and never found a solution that worked. We kept paying for it becuase of the hype that it might be beneficial one day but just wasted our money. Their team's solution in the end was to set a Zap to send leads from CRM to Hyros to get correct reporting like what? If we wanna do that we can just do that in a google sheet and stop paying for hyros. Using a third party tool to fix hyros problem is not a solution. And their extensI used Hyros for about 2 years. It worked well for the first 6 months, but after that it started over-reporting our leads by 20–30%. Our CRM had the correct numbers (e.g., 100 leads), but Hyros would show 120–130, which made the campaign data unreliable.

We had several calls with their team but never found a real fix. In the end, their suggestion was to use a Zap to send leads from our CRM back into Hyros so the numbers match. That didn’t make sense to us — if we’re already pulling accurate data from the CRM, we might as well just use a dashboard or Google Sheet and skip Hyros entirely.
Also, their extension never worked properly with Google Ads Manager, only Facebook and TikTok.
We eventually built our own dashboard with automation tools and have had 100% accurate reporting for the past year.ion never worked for our Google Ads manager, it only worked on Facebook and Tiktok. There was a time when Hyros or similar tools were helpful but you now you can just use automation tools to set up your own dashboard which is what we have been using for a year now and has 100% accuracy.

9 March 2026
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the platform did not meet your expectations over time.

We want to emphasize that our team truly went the extra mile to investigate the situation and make the data flow as clear as possible. The team spent significant time reviewing the setup with you, explaining the differences you were seeing, and working through the configuration step by step. They also proposed a workaround to ensure the reporting aligned more closely with your CRM so the numbers would remain useful for decision-making.

We completely understand how important accurate attribution is, and situations like this can be frustrating. While we may not have reached the outcome you were hoping for, our team remained fully committed to helping you understand the setup and explore possible solutions.

We truly appreciate the time you spent working with our support team and the feedback you’ve shared.

Rated 5 out of 5 stars

made tracking so much easier

made tracking so much easier! saved on ad spend. love their analytical reports
​
clearer insights on who our most valuable customers are

probably saw a 15-25% increase in roas

special shout out to jaime for always being so responsive!

4 March 2026
Unprompted review
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Reply from Hyros

It’s great to see such a tangible impact from better tracking. When attribution becomes clearer, it naturally leads to smarter spend and stronger ROAS, so a 15–25% lift is an awesome outcome.

Also glad to hear the analytical reports are helping you identify your most valuable customers. That kind of insight can completely change how campaigns are optimized.

And Jaime will definitely appreciate the shoutout. Being responsive and supportive is exactly the experience we aim to provide. Thanks for sharing your results.

Rated 5 out of 5 stars

Jaime Aranguren from Hyros is…

Jaime Aranguren from Hyros is fantastic. Highly recommend both him and Hyros.

3 March 2026
Unprompted review
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Reply from Hyros

Some people make the whole experience easier, and it sounds like Jaime is one of them. Having someone knowledgeable and dependable on your side can make a big difference when working with a platform like Hyros.

Thanks for the recommendation and for highlighting Jaime’s support. We’re glad you’ve had such a positive experience.

Rated 5 out of 5 stars

Amazing product

Amazing product, amazing team, i scaled my ads from 50 usd a day to 2K a day in info business, it gives you so much clarity it's the rolls royce for scaling

3 March 2026
Unprompted review
Hyros logo

Reply from Hyros

Going from $50 a day to $2K a day is an incredible jump. Scaling like that usually only happens when the data finally makes sense and decisions stop being guesswork.

We’re glad Hyros helped bring that level of clarity to your campaigns. When you can clearly see what’s driving results, scaling becomes much more strategic and sustainable.

Thank you for the kind words about both the product and the team, and congratulations on the growth.

Rated 5 out of 5 stars

Scaling Ads with confidence

HYROS has been great for our agency. Instead of guessing what’s working, we now have clear, reliable data that shows us exactly which campaigns are driving real results.

The level of tracking and attribution allows us to make smarter decisions and run significantly more profitable ads.

2 March 2026
Unprompted review
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Reply from Hyros

Before Hyros, many teams rely on instinct more than evidence. It’s great to hear that guessing has been replaced with clear attribution and dependable numbers for your agency.

When campaigns can be evaluated based on what actually drives revenue, optimization becomes far more precise and profitability naturally improves. That shift from assumption to insight is exactly what Hyros is built to deliver.

Appreciate you sharing your experience and how it’s helped your team run stronger campaigns.

Rated 5 out of 5 stars

I run ads at scale on an agency account…

I run ads at scale on an agency account and I tell every serious client the same thing… get Hyros.

If you actually want to understand your real numbers and not just what the ad platforms claim, this is it. Once you see accurate attribution it changes how you make decisions and how you scale.

And shoutout to George. My technical rep has been phenomenal. Sharp, proactive, and actually cares about getting it right.

If you spend real money on ads, you need real tracking.

27 February 2026
Unprompted review
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Reply from Hyros

When you’re managing ads at scale, the difference between platform-reported numbers and real attribution becomes impossible to ignore. Having a reliable source of truth changes how budgets are allocated and how confidently campaigns are scaled.

It’s great to hear Hyros has become a standard recommendation for your clients. That kind of endorsement from someone running large accounts means a lot.

George will definitely appreciate the shoutout as well. Being proactive and making sure the technical side is done right is exactly the level of support we aim to deliver.

Thanks for sharing your perspective and for trusting Hyros across your agency work.

Rated 5 out of 5 stars

We’ve been using Hyros for two months…

We’ve been using Hyros for two months and it’s significantly improved how we scale our webinar and book-a-call funnel. With multiple traffic sources running at once, it’s been invaluable to see exactly where each lead is coming from and which ads are actually driving revenue. That clarity has made scaling ad spend far more confident and data-driven. Raoul also helped us through onboarding and was excellent. He made the setup smooth and ensured everything was implemented correctly.

27 February 2026
Unprompted review
Hyros logo

Reply from Hyros

Running webinar and book-a-call funnels across several traffic sources can get messy quickly, so having a clear picture of where leads and revenue originate makes a real difference. It’s great to hear Hyros helped bring that level of visibility and gave you the confidence to scale your ad spend more strategically.

Also glad Raoul made the onboarding smooth. Getting the setup right early on saves a lot of headaches later, and it sounds like he ensured everything was dialed in from the start.

Thanks for sharing how Hyros has supported your funnel growth so far.

Rated 5 out of 5 stars

Way easier setup than Everflow & top-tier support!

I cannot say enough good things about the Hyros platform and their team! A massive shoutout to our onboarding rep, Andrei, who was simply awesome. We have a highly unique tech stack, and Andrei jumped right in to help us connect everything and get our tracking dialed in. He really made me feel like he and the whole team were always in our corner and available to answer any questions we had.

Before Hyros, I used other platforms like Everflow, and the setup here was night and day—Hyros is so much easier to get running. In my industry, tracking external spend is vital if you want to scale your ads wisely, and Hyros has completely streamlined that process for us. 10/10 recommend!

1 January 2026
Unprompted review
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Reply from Hyros

Every now and then a setup comes along that isn’t exactly “plug and play,” and it’s great to hear your unique stack didn’t slow things down. Getting multiple systems to communicate properly is where solid onboarding really matters.

Andrei will be glad to hear this. Jumping into a complex environment and helping bring everything together smoothly is no small task, and it’s exactly the kind of partnership we aim to provide from day one.

Also appreciate the comparison with other platforms — hearing that Hyros made the process easier to get running means a lot.

Thanks for the 10/10 and for sharing your experience.

Rated 5 out of 5 stars

Obliterate The Gaps In Your Marketing Data

First things first, the software does exactly what the Hyros team claims it can do, and with the proper setup and use, it can all but obliterate the typical gaps you find in your data running campaigns across multiple platforms, placements, and accounts.

The faster you can find and understand the datapoints driving your campaign's performance, the better your results will be.

I've used almost every tracking software popular (and even some beta's that never hit full production) and nothing compares to the simplicity, accuracy, and capabilities Hyros is famous for. With the support of Hyros, we were able to double our weekly ad spend in less than a single quarter!

Their support team is top notch (Thanks George Galicza!!) and is always available to help navigate any obstacles you may encounter.

25 February 2026
Unprompted review
Hyros logo

Reply from Hyros

Trying many attribution tools gives you a pretty good benchmark, so it means a lot to hear Hyros stood out in terms of accuracy and usability. When the gaps between platforms disappear and the real performance drivers become visible, scaling decisions become much easier to make.

Doubling weekly ad spend in under a quarter is an impressive outcome. That kind of momentum usually comes from finally having trustworthy data guiding every move.

George will definitely appreciate the shoutout as well. Being available to help untangle challenges and keep things moving is exactly what the support team aims to deliver.

Thanks for sharing such a detailed perspective on your experience.

Rated 5 out of 5 stars

Hyros is a great investment for your business

The Hyros Team is wonderful! I worked extensively with Johnnie (who was incredibly helpful!!!) and also Vlad. I spend so much money with Meta every month, and Hyros gives me so much more detailed information, which is needed to run my campaigns effectively. It was simply a great investment!

25 February 2026
Unprompted review
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Reply from Hyros

When you’re investing heavily into Meta each month, surface-level reporting just isn’t enough. Having deeper visibility into what’s actually driving results changes how confidently you can manage and scale campaigns.

It’s great to hear Johnnie and Vlad were such a strong support throughout your experience. Spending time getting everything right on the front end makes a real difference long term.

We’re glad Hyros has proven to be a worthwhile investment for you. Thanks for sharing your experience and for trusting us with your tracking.

Rated 5 out of 5 stars

Brand new Hyros customer

As a brand new Hyros customer, I am incredibly grateful for the thorough onboarding process. My designated agent, Vlad, was patient, knowledgeable and helped break down complicated concepts in an easy to understand way. I can't recommend them enough.

13 February 2026
Unprompted review
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Reply from Hyros

Starting with a new attribution platform can feel like stepping into a completely new language, so having someone slow it down and make it practical makes all the difference.

It’s great to hear Vlad took the time to explain the more complex pieces in a way that felt clear and manageable. That foundation during onboarding is what turns a powerful tool into something you can actually use with confidence.

We appreciate the recommendation and are excited to support you as you continue your journey with Hyros.

Rated 5 out of 5 stars

Top Notch Customer Service

The customer service at Hyros is top notch - our rep, Felix, has helped us customize our dashboard and worked through every challenge we've encountered. We're thrilled to be able to see and learn so much more about our business with Hyros

19 February 2026
Unprompted review
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Reply from Hyros

What makes a platform truly valuable is when it adapts to how you operate. It’s great to hear Felix helped tailor the dashboard to fit your needs and worked through challenges alongside you rather than just pointing you to instructions.

Being able to see your business more clearly and uncover new insights is exactly what strong attribution should unlock. We’re glad Hyros is giving you that expanded visibility and that the support experience has matched the product itself.

Thank you for sharing your experience.

Rated 5 out of 5 stars

Get Hyros now - no regrets!

Marcelo and Milos have provided top-tier tech support and helped me navigate the learning curve of using Hyros. The money I save on Meta ads by using Hyros more than pays for Hyros. It's not even worth using Meta ads without Hyros. Get Hyros and watch your business grow!

19 February 2026
Unprompted review
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Reply from Hyros

There’s a big difference between using ads… and using ads with clarity.

It’s great to hear Marcelo and Milos helped you push through the learning phase and get everything working the way it should. Once the data is dialed in, the savings and smarter decisions tend to speak for themselves.

When attribution protects your budget and improves performance at the same time, the investment becomes obvious.

Appreciate the strong endorsement ,and we’re excited to see your continued growth.

Rated 5 out of 5 stars

Great support team

Great support team, helped me figure out some small tracking issues setup by our previous agency and also took the time to help us implement better tracking across our domain. Great work Marcelo and Hyros

20 February 2026
Unprompted review
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Reply from Hyros

Cleaning up someone else’s tracking setup is never the most glamorous task, but it makes a huge difference once it’s done properly. It’s great to hear the team not only helped resolve the lingering issues from your previous agency but also strengthened your tracking foundation moving forward.

Marcelo will appreciate the shoutout. Taking the extra time to improve implementation rather than just patching problems is exactly the kind of support we aim to provide.

Thanks for sharing your experience and for trusting Hyros with your setup.

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