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Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Financial Institution
  5. Money Transfer Service

Information provided by various external sources

HyperPay is a revolution for the system of accessing, exchanging and transacting funds for both users and service providers.


Contact info

You should know

2.1

Poor

TrustScore 2 out of 5

19 reviews

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1-star

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Rated 3 out of 5 stars

Gets the job done.

I've had a long history of using their prepaid card service. Had some frustrating moments, some good moments too. The service does get simple tasks done, like using crypto to pay for amazon purchases and other stuff. However, if and when things go wrong, they take ages to resolve the issue and keep asking the same questions over and over again. In the end, they do sort everything out (even when it takes over a month) and i keep using the service because of simple KYC.

12 May 2025
Rated 1 out of 5 stars

Awful, definitely scam company

Awful. I ordered a card and it took A YEAR to get to me. I've since had years of failed service, lies and stolen money with them.

Eventually, I was able to use it, but in the second year of use, despite taking a card payment fee, the card stopped working! Nobody would take it.

Customer service consistently lies that they've fixed it. I've sent proof after proof and they just keep lying.

When I ask for customer service IDs, name and contact phone numbers, I get deflection, avoidance and lying.

This is 100% a scam company. I'm certain the positive reviews are people paid to protect the company.

You may also wish to look into Hyper Fund, which was a company connected to Hyper Pay. They were busted for embezlement and stole millions in crypto funds.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Im one of the realest crypto users dont…

Im one of the realest crypto users dont wanna be Ego Beta male but i started young age today its over a decade, i did EVERY EU CRYPTO related Company i know every crypto card, hyperpay is the one and only crypto credit card that rlly worked for me to this moment! They never asked me about AML etc. i literally Pay mine and my familys life with hyperpay cards . I wanna Kiss hyperpay Staff and invite them to my moms house to get some food

23 July 2024
Unprompted review
Rated 1 out of 5 stars

This is a Chinese scam project, do not contact

I tried to top up my card (557 triplink) for $ 52 inside the HyperPay application, but a week later the replenishment was not processed, it was just written - processing. Also, the card as a whole stopped working and was added to ApplePay. Support in the application is disabled, and when trying to communicate via email, there is a feeling that the same inadequate person answers. I wrote to support more than 10 times, and each time I was answered off-topic, whether ignoring what I write, endlessly asking for the same information. This is bullying. After a week of trying to reach support, there was no help, and when I said that you just stole my money, I was added to the blacklist.

6 October 2023
Unprompted review
Rated 1 out of 5 stars

Worse credit card company I have ever…

Worse credit card company I have ever dealt with. It took almost a year to get card due to Coronavirus. I got the card and activated it. I didn’t use the card right away. I finally made I store transaction. A few days later card was rejected at store and ATM. Contacted support and once I understood what they were asking me for, it still haven’t gotten my problem resolved . The telephone number on the card has to many numbers it’s useless. Get a crypto card where you can talk to a human if necessary.

12 June 2023
Unprompted review
Rated 1 out of 5 stars

PLEASE STAY FAR AWAY FROM THIS CRYPTO…

PLEASE STAY FAR AWAY FROM THIS CRYPTO MARKET.ON 9 MAY 2023 I DO FIAT DEPOSIT TO HYPERPAY AND THAN YESTERDAY I GOT IT EMAIL IF HYPERPAY STILL DIDNT RECEIVE MY FIAT DEPOSIT AND I ALSO ASKING HYPERPAY FOR THE STATEMENT OF THIS TRANSACTION HYPERPAY NOT GIVE IT TO ME AND HYPERPAY KEEP GOING REPLY MY EMAIL WITH THE ASK ME FOR ASK WITH WISE ABOUT THIS TRANSACTION.AND TODAY I GOT IT EMAIL FROM PAYTEND THE FINANCE FROM HYPERPAY REPLY MY EMAIL IF PAYTEND ALREADY RECEIVING MY DEPOSIT MONEY €21.46.AFTER HYPERPAY STILL KEEP GOING IF HYPERPAY STILL NOT RECEIVING MY DEPOSIT MONEY €21.46 WITHOUT ANY STATEMENT/LEGALLY APPROVED FROM HYPERPAY,I MEAN HYPERPAY JUST REPLY MY EMAIL LIKE THAT

9 May 2023
Unprompted review
Rated 1 out of 5 stars

DONT TRUST THEM THEY HIDE FEES AND SCAM YOUR MONEY

DONT TRUST THIS CHINESE CRYPTO COMPANY THEY SCAM YOU WITH HIDDEN FEES !
THEY ADVERTISING ABSOLUTE NO FEES ON WITHDRAWING BUT TAKE LITERALLY 20€ PER WITHDRAWAL !
THEY SCAMMED MY MONEY BY ADVERTISING NO FEES BUT THAN THEY TAKE SUCH HUGE AMOUNTS THIS SHOWS CLEARLY THIS IS A SHADY SCAM COMPANY DONT EVER USE THEM

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Robust features and legitimate platform

I don't understand all these haters around here, I ordered HyperPay Virtual Visa Card and it has been issued less than 24 hours and I have used it as a payment method on some merchant and have purchased something, so this platform is totally legitimate, and by the way the support is also good and their staff will answer shortly. I suppose all these haters are from other companies because otherwise it's so ridiculously dumb to spread this kind of fake news about some good company.
They are safe and secure for sure.

21 January 2023
Unprompted review
Show reviews in all languages. (19 reviews)

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