Hyperlink InfoSystem Reviews 11

We contracted Hyperlink Infosystem to build a therapy marketplace platform. Agreed timeline: 3 months. Actual: 14+ months with no functional delivery.
On March 10, 2026, a recorded live review with their own engineers confirmed the platform could not complete a single end-to-end flow. Therapist registration failed at step one. Video calls, payments, and invoicing were never reached.
The CEO did not respond to direct outreach. Their legal team hid behind a no-refund clause while ignoring their own written warranty of on-time, spec-conforming delivery.
We are a bootstrapped startup. The financial loss was severe. The lost market launch window is irreversible. Do not hire this company for ANY platform builds.

I hired Hyperlink infosystem in 2021 to build the marketplace for mobile app and website, from the contract they put 6 months will be done. After 9 month they launch the app and the website, but they are delivery the non working mobile app and the website. They build it only half way, and they told me that if i want to make all of the functionality working, i have to pay them more by hourly work.
And i agreed with them the hourly work. But first they start with some experience developer and everything going smooth for 3 months, they make you fall into their trap so you can't go back or withdraw the project. Then after that they are changing a different project manager, sales person, backend, front end, iOS and Android developer. They are changing to the inexperience developer so they can messed up your platform to make you keep fixing those issue over and over many year. So they can keep asking you more money. Finally, the platform until now still not working correctly. And i found out that those inexperience backend developer messed all of the codebase and database from the platform. I am wrote to them to complaint, they told me that i am so sorry, I know you are feeling disappointed with Hyperlink Infosystem. Lesson to learn for everyone, this peoples are scam, lie and cheated. All they know just play some dirty game and try to take your money, i hope the government can lock them up to make a sample for the other. And they are the most nastier India people i never saw in my life, those guys i am dealing with are Krunal is a new sale person, Asha is the old sale person, and Uresh is the new project manager. Those people are very very nasty and the most liar, all they do is trying to take all your money and run away.
Keep in mind, first they talking to you very nice and make you fall into their game. Once you sign the contract, then that's it. They control the game now, they will keep asking you more money and change to a different inexperience developer to messed up your platform.
Moreover, i am hiring a different company to rebuild the whole platform from the scratch. I am hoping that this new company is honest.

I contacted them for assistance because I was experiencing some problems with the functionality of my website. The speed and effectiveness of my website have increased since they evaluated the situation and suggested a DevOps solution. Their explanations of the procedure and assistance in guaranteeing an easy transition have been invaluable.

My website development project was a wonderful success. The team took my ideas and made them into a beautiful and useful website. They were understanding and quick to respond. They are quite knowledgeable in web and CMS solutions. I'm excited to see how it performs.

Working with this team lately helped me turn my app idea into a reality. Their expertise in developing mobile apps was evident throughout the process, which went smoothly. The way they integrated user feedback into the design really pleased me. My app is user-friendly and interesting!

Working with Hyperlink InfoSystem has been an absolute pleasure! From the very beginning, I approached them with just a rough idea for an AI-based healthcare platform, and their team turned it into something truly extraordinary. Their expertise in AI, healthcare tech, and software development is outstanding.

What impressed me the most was their deep understanding of business needs. They didn’t just develop an app; they worked closely with me to refine the concept, suggest improvements, and ensure that the final product truly solves real-world problems in the healthcare industry. Their team was super professional, highly responsive, and extremely efficient throughout the entire development process.

The platform they delivered includes advanced AI-driven features like symptom checking, smart appointment scheduling, and personalized treatment recommendations – all integrated seamlessly! The UX/UI design is intuitive, making it easy for both doctors and patients to use.

I must say, their project management was excellent. Deadlines were met without delays, and they kept me updated on progress at every stage. Also, their post-development support is fantastic – they ensure everything runs smoothly and are always there when needed.

For anyone looking for a top-tier development company that truly understands tech and delivers high-quality, innovative solutions, I highly recommend Hyperlink InfoSystem! Danke schön for the incredible work – looking forward to collaborating again!

Latest Update: Feb 20, 2026

I regret anything positive I have ever said about this company. I sit here today more than 4 years since I began and 22 MONTHS after making FULL payment for a product that has not been delivered yet. after more than 18 months I asked HLIS to replace the incompetent team with senior engineers who could fix all the issues. Here we are 6 months later with the new team, still using bad code, poorly implemented API's, bad structure, incomplete backend. 2 years ago my startup cohort advised me to fire this company and find a US-based dev to fix all the issues and do it right. I'm only one person trying to do the impossible and I'm all-in. The amount of money is insignificant compared to the amount of time from my life I can't get back. Don't hire this company.

Previous update: March 16, 2025-

HLIS was hired to design and create a web-based software and mobile app. The project was started more than 4 years ago. My original review mentioned how many delays their team faced. Initially, the design aspect was done very well. When it came to applying code to design, they have taken much much longer than was necessary. As far as people go, I enjoy working with the team. They have good work ethic and have mostly said “yes” to issues needing to be addressed. However, to be transparent and honest with my updated review, they have taken many many months to resolve issues that I believe should have either not been issues or should have been resolved much faster. The best example I can give is HLIS gave me a hard deadline of May 18, 2024 (this was given to me as a threat after I expressed disappointment at the slow rate at which the team was making any progress). I paid in-full and expected to be finished by then. I was assured my app and website would be completed quickly. In December 2024 I left my original 1-star review. I left that review after feeling the financial burden and stresses of many months passing without a finished app or website. Some of the issues had been unresolved for more than a year at that point. Today is March 17, 2025. With limited testing of the latest update, it appears the team has resolved the major data loss issue with the app. Only further testing will determine if it is resolved and I have not finished testing as a write this. The website and backend have not been finished yet. While many months have passed and issues were repeatedly not resolved in the app, the website and backend have been neglected, even though I paid for a finished product last May. I would expect more progress overall on multiple facets of the software at once to be more efficient with time, especially with my time.

Is the team capable? It appears so, however, at a very costly slow pace. It is not just the cost of the software development, it is also the cost of insurance, AWS, SMS, emails, web, etc. that adds up every month while I wait for the software to be completed that I have long-ago paid HLIS to develop.

Are the people on my team pleasant to work with? yes. They are good people.

Biggest problem I have with HLIS? If someone on the team is not capable or not experienced enough to handle an issue, be transparent about their abilities and get help from someone who is able or experienced. I should not have waited as long as I have for the results I’ve received. I belong to a startup cohort and I have repeatedly received advice from other developers and startup founders that my experience with HLIS was not acceptable for numerous reasons.

4 stars? These are human beings and I believe they are doing their best. When they get something right, it makes my life less stressful. When they take many extra months to resolve a major issue (plus many smaller issues) and make me spend countless hours of my limited time doing testing that constantly reveals the same issues, it has been extremely stressful. I think the people at HLIS are 5-star people. I think the product I have right now is a 3-star product that will be a 5-star product once completed. I hope it is finished soon because I am tired of friends and family asking me how the software is going, to be honest.

It has turned into embarrassment for me instead of feeling accomplished or excited about this investment I made for my business.

This is a rip off company, they try to suck your money everyday until you go to bankruptcy. It taking them over 4 years to build the mobile app similar like etsy mobile app, but they still not complete the project, the worst company ever, i hope they should shut them down and thrown them into the prison for fraud and scam. This people they have no heart, they are hungry money, all they know is to suck people money around the world. Stay away from them.

I been very satisfied with Hyperlink InfoSystem’s services we are very impressed with their expertise in blockchain development. They have worked so hard and beyond the expectation i am very happy to work with them. Hyperlink Infosystem reviews to be one of the best IT service providers.

So far the work that has been delivered to us is amazing and bug free.

I create a website where i explain exactly what do this company, you can find a link in google reviews too. But I can safely tell you, that if you are thinking of working with them, prepare for a qualitatively low product, and do not think that you pay little, because your costs will increase once you have started

It has been an awesome experience working with this company. Few months back, I have tried searching for various companies for my app development project. After meeting few companies I was stuck in process as I was not having trust on any of those companies. Then my friend recommended to speak with Hyperlink once and then things changed. I had a great meeting with their team and started my project. They delivered as promised with great quality and on time.