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3.8

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

Hypercleaning have ruined my carpets.

Hypercleaning have ruined my carpets.
I’m having to go to small claims because they’ve come in to clean 6 of my rooms and ruined 3 of them. Because they’ve left them too wet after theyve cleaned, it has caused them to turn a browny colour and my whole house to smell awful! They are denying all responsibility

16 August 2024
Unprompted review
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Reply from Hypercleaning

Thank you for your review, this is a false claim. We have photographic evidence showing the condition of your carpets. You had dog urine soaking the underlay of your carpets leaving stain on the carpets themselves. These carpets were also extremely aged and damaged prior to cleaning. Over 15years old as told by yourself, these are also synthetic carpets which have been very heavily soiled due to pets and wear. We unfortunately cannot bring carpets back to their prior glory when fitted at this stage in life.

We also came to cleaned your carpets 3 times to try and help you with this issue as this is what we do but we done as much as we could to help you.

Many thanks
Hyper Cleaning

Rated 5 out of 5 stars

Fantastic service

Fantastic service, our sofas, foot stall and rug look like brand new. You can see and smell just how clean they are and that great care was taken when cleaning them. Extremely efficient and friendly service, I highly recommend Hyper Cleaning

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and extremely professional

Fantastic Service and extremely friendly staff. They were extremely accommodating and sorted our carpet clean out in time for the arrival of our first baby. Adam was great and so professional. All rooms and stairs looked like new!

16 May 2024
Unprompted review
Hypercleaning logo

Reply from Hypercleaning

Thank you so much for taking your time to leave a review. So pleased you were happy with the service

We wish you all the best of luck with the new baby, and hope to see you in the future.

Hyper Cleaning

Rated 5 out of 5 stars

My carpets were stained from the…

My carpets were stained from the children but now having been given a new lease of life. I’m over the moon

1 April 2024
Unprompted review
Hypercleaning logo

Reply from Hypercleaning

Thank you so much for taking your time to leave a review. So pleased you were happy with the service

We hope to see you in the future.

Hyper Cleaning

Rated 5 out of 5 stars

Brilliant company

Brilliant company, the clean was perfect my home looks and smells amazing. Highly reccomend

9 May 2024
Unprompted review
Hypercleaning logo

Reply from Hypercleaning

Thank you so much for taking your time to leave a review. So pleased you were happy with the service

We hope to see you in the future.

Hyper Cleaning

Rated 5 out of 5 stars

Fabulous cleaning service

Had Adriano come to deep clean my mattress, what an amazing job and thoroughly nice guy, very knowledgeable and did a great job. Looks brand new and smells super fresh. Perfect service, 100% be getting them back to clean my sofa and carpets. Wouldn’t use anyone else

31 July 2023
Unprompted review
Hypercleaning logo

Reply from Hypercleaning

Thank you so much for taking your time to leave a review. So pleased you were happy with the service

We hope to see you in the future.

Hyper Cleaning

Rated 5 out of 5 stars

Recently had my stair carpets cleaned…

Recently had my stair carpets cleaned by Hyper Cleaning and was very impressed with them the guy was very friendly and helpful....once the carpet had dried I noticed the stains were still showing so contacted the company they sent the same guy back to re do the carpets free of charge...again he was extremely helpful and friendly and this time the stains have gone so even though the stains were still showing the first time they came back and rectified this and would recommend them and will be using this again

13 March 2023
Unprompted review
Hypercleaning logo

Reply from Hypercleaning

Thank you so much for taking your time to leave a review. So pleased you were happy with the service

We hope to see you in the future.

Hyper Cleaning

Rated 1 out of 5 stars

Do not use this company

Do not use this company. Team turned up 90 mins early without any communication, proceeded to moan at me because they couldn't park, provided no explanation of why they were so early, and then literally drove off and didn't offer to come back and complete the job when I tried to explain that I couldn't accommodate them until the time booked. This is an appalling service and the team were extremely rude.

21 December 2022
Unprompted review

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