Hush Puppies Reviews 

Waste of money. Size completely wrong and shoes do not fit despite never having had a problem purchasing products from Hush Puppies before. Box which arrived in thin plastic bag damaged, which according to their returns policy means I can not return the item.

Order a size 7 which is the only size available according to the website. For me to receive a size 8 in a size 7 box. Also not returns form. Taken nearly a week of emails to say I can return the item as long as I fill out the form but they won't send the correct size out just give me a refund.
Poor service

Purchased hush puppies dress shoes for weddings and special occasions only.
Sole has completely disintegrated after about 10 uses.
No respond after reaching out to Hush Puppies support.
Very disappointing.

I use to LOVE Hush Puppies until my last order. I placed an order that I never received, I needed the shoes for an event so I made sure to order it weeks in advance to gwt it in time. I called customer service said that they call to get my refund in order. Haven't heard back. It's has been more than 5 months since I placed my order. So now I lost out on $60 shoes.

❌total rubbish ❌
Had a pair of there shoes for less than one year and the shoe sole fell apart on both left and right shoe. Emailed customer service with photos and they wear not interested.
DO NOT WASTE YOUR MONEY ON THIS BRAND !!!!

Very poor rubbish improper service i have placed a order and after one day I called there association and changed my delivery address they said we will deliver on new address but after 9 days they are delivering on old address and now they are not attending the call on helpline numbers and the product is sold out now

A few months ago I purchased a pair of HP Chukka boots size 11, fitted superb and really comfortable.

Decided to order a pair of HP summer shoes so went for the Navy Howards in size 11 and much to my amazement, they were too small, a whole size in fact.

Further to my amazement, I had to pay to return them at a cost of £5.09 signed for 2nd class, just to ensure that I get a refund for the ill-fitting shoes.

When I emailed their Customer Service I was told that 'sizing can differ depending on the style of the shoe' and that 'I must find this frustrating'.

Firstly, how can a company of HP's age and experience not make shoes that conform to size? It's quite remarkable that in 2024 a shoe manufacturer can not make footwear to a consistent size and secondly, to be so patronizing to say I must be 'frustrated', unbelievable, from a company that has been around for years.

My advice, don't buy HP shoes online, in fact, stay away from an outdated, antiquated company that has no respect for it's customers.

If I could leave no stars I would! Absolutely appalling customer service. I ordered a pair of £40 slippers for my dad which never arrived. They use Royal Mail who delivered them to a random place on his street which couldn't be located. We never found them so contacted Hush Puppies. They said they'd done a Royal Mail inquiry and nothing further could be done. I've paid £40 and received nothing!!! It is absolutely disgusting. Would NEVER buy from them again.

I ordered a pair of black and white elvis hush puppies on arrival of delivery I got a pair of children's sunglasses email hushpuppies dublin.com waiting for there response

Very poor customer service, Shoes fell apart within a few hours, customer service refused replacement as they stated not the shoes fault. Look up BBC watchdog on hush puppies. Poor quality and very poor customer service.

Purchased a pair of Tyron Chelsea boots that were on sale at 50 pounds and on arrival found the quality of which I could have picked up on wish for tenner.
Shocking quality tight fitting and the leather was more like cheap plastic. The memory foam was also almost non existent compared to a pair of sketches.

I discovered at hush puppies a few years ago and all I can say is that their sandals are pretty much the only ones that I want to wear, mind you, that I have not worn any other product of theirs but when it comes to sandals they get an A in my book.

I usually don't buy shoes or boots online because I prefer to try them on and walk around the store to make sure that they are the right fit.
Around Thanksgiving, I mistakenly ordered a pair of boots one size too big, which arrived very fast. After I phoned Customer Service, they instructed me to send them back and informed me that as soon as they received the returned boots, they would send me the second pair and, that despite the fact that this had been my mistake, I would not have to incur in any additional charges.
Though I thought I would have to wait a while to receive my second order due to the Holidays, I did not. Before I could even find the time to track the order, the second pair of boots had arrived safely and was waiting for me in my building receiving room.
Needless to say, they fit perfectly!

Amazing... and well maintained outlets and best fashion stores.... i love the best shoe store in the world.... they have durability in their shoe wear.....