On boarding (a had a website connectivity issue) was a bit more difficult than advertised but, the team support got me through it. They are great, responsive and courteous. My existing clients have no... See more

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About Hushmail
Written by the company
Hushmail – Secure Email and Forms for Healthcare and Therapy
Hushmail helps healthcare and therapy professionals protect their clients’ privacy with easy-to-use, HIPAA-compliant email and online forms.
For over 25 years, Hushmail has supported solo and small group practices with encrypted email and e-signable forms designed specifically for healthcare. Our goal is simple: make secure communication feel effortless — even if you’re not tech-savvy.
- Send and receive encrypted emails with one click
- Collect client information and e-signatures through secure online forms
- Use your own domain or choose from healthcare-friendly options
- Get personalized, patient, and knowledgeable customer support
Thousands of therapists, counselors, and healthcare practitioners trust Hushmail to handle their clients’ most sensitive information safely and professionally.
Hushmail is more than email — it’s peace of mind for you and your clients.
Hushmail for Healthcare
Written by the company

- Secure email
- Send and receive encrypted emails to and from anyone. With easy-to-use webmail, a secure message center, and iPhone app, Hushmail email makes it convenient to communicate privately with your clients.
- Secure web forms
- Customize templates or build forms with a drag-and-drop form builder. Great for intake forms, health history forms, referral forms, fee agreement forms, and more. Our web forms include a body chart feature that allows your clients to pinpoint where they feel discomfort or pain, and our template directory includes calculated assessment forms such as the PHQ-9, GAD-7, and DASS.
- E-signatures
- Instant online signing for your most important digital forms Hushmail e-signatures comply with ESIGN and UETA making them as legally binding as handwritten signatures. Your clients can sign from anywhere, on any device. Available on select plans.
14-day free trial
Experience Hushmail risk-free
Contact info
Suite 360, 580 Hornby Street, V6C 3B6, Vancouver, United States
- +1-877-533-4874 (toll free)
- marketing@corp.hush.com
- www.hushmail.com
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Go with Business Gmail. Avoid Hushmail!!!
Aside from being Hippa compliant, Hushmail offers NOTHING!!!!!
1. No calendar
2. No ability to sync with Gmail or another calendar - ie. MSTeams invite.
3. No way to set up meetings virtually
4. Cannot select a number of messages and move in folder at once. Have to move one at a time.
5. Cannot drag and drop messages in a folder.
There are so many things wrong with your service. I will be leaving once I find one that is better equipped with basics.

Reply from Hushmail
Great product
Great product, easy to use. Love the form builder and integrating forms and emails. Able to let go of other products as Hushmail takes care of multiple needs.
I appreciate the convenience in…
I appreciate the convenience in communicating with my patients in a HIPAA protected way. The templates I have made have saved me a lot of time. Btw, when are you going to release options to template emails? Love this service!
Quick support reply
Quick support reply. Support replies within a day regarding questions sent via email.
Marked down due to the basic nature of the Web Forms and lack of customizability in font formatting and layout.
Fantastic Customer Service, Experts in HIPAA Compliance for Healthcare Providers
I chose Hushmail for its informative website on HIPAA policies for healthcare providers, and the initial discovery call with Mahsa who thoroughly answered my questions and explained their services. It was an easy process to get started, and the customer service team has been very helpful! I am glad that I chose Hushmail to help me secure protected health information in my new practice. A bonus service they offer is a form building tool that I can use for my website or to directly e-mail patients intake paperwork. Thank you Hushmail for being an important part of my team!
One stop shop
One stop shop on for everything I need. Very user friendly, trustworthy. Love the option to automatically encrypt messages without needing an open source key or anything like that.
I've asked for support to better…
I've asked for support to better understand using the site but haven't received anything.

Reply from Hushmail
Andrew Johnson provided superior…
Andrew Johnson provided superior customer service via prompt and helpful emails. I had made a mistake in billing and he was very understanding and friendly. This is the type of service that creates long-time and loyal customers! Sincerely, Anne Erickson
Quick and Easy to Setup and Start
I love it that it is an affordable…
I love it that it is an affordable option for HIPAA-compliant email, of all of the different companies I have sought this for, this is by far the most reasonable price and the best option for a starting/small business. Please check them out; they are very friendly and it is well-worth the value and the peace of mind!
Customer service is great
Customer service is great. It just took awhile for anyone to respond. When I transferred from another email provider, I found that my contacts did not transfer over.
I continue to have problems with…clients receiving emails.
I continue to have problems with clients not receiving my emails and am thus considering different platforms. My work is sensitive and it is important clients are consistently receiving my messages. Those who are receiving them report they are in spam/junk mail.

Reply from Hushmail
Great for private practice
This has been great for me as I move into private practice and needed a HIPPA compliant email. No complaints.
Easy to use
Easy to use. Love the ability to have the hushmail emails forward notifications to my personal email address. Simple. Easy!!!
Allows prompt and confidential correspondence with clients.
It's easy for me and my clients to stay in touch. I am able to send them attachments and links to products we discussed.
Hushmail is a very convenient and easy…
Hushmail is a very convenient and easy to use email. It helps to keep records safe and hassle-free.
You guys are the best
You guys are the best! I truly love your customer service attitude. Whenever I have had an issue, I get fast, efficient and helpful response. Thank you! Elaine
I needed a hipaa compliant email for my…
I needed a hipaa compliant email for my private practice work. It's working good, enjoy the extra resources too.
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