Hulu Reviews 

3,263
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 456 reviews, most reviewers were let down by their experience overall. Many customers found the service unreliable, frequently encountering constant buffering, error messages, and app crashes that made the mobile application unusable. People also expressed significant dissatisfaction with the pricing, noting frequent increases and an excessive number of long advertisements, even within paid subscriptions, which severely disrupted their viewing experience and felt like a rip-off. However, some customers also noted that the platform offers a good variety of shows and available programs, which they found enjoyable.

What people talk about most

Service

Clients share negative opinions on service, with many reviewers expressing strong dissatisfaction, calling it... See more

User experience

Users describe negative interactions with user experience, citing constant buffering, error messages, and... See more

Price

Reviewers highlight negative aspects of price, with many expressing that the service is very expensive and... See more

Application

Consumers find the app to be highly problematic, with many describing it as virtually unusable due to... See more

Subscription

Customers had negative experiences with subscription, with many expressing frustration over the ad-supported... See more

Reviews shaping this summary

Rated 1 out of 5 stars

mobile app is virtually unusable at times. constant buffering, or error messages that says they cant play this program right now try again later. I wouldnt recommend hulu to anyone.

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more

Rated 1 out of 5 stars

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second... See more

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more


Company details

  1. TV store
  2. Electronics Store
  3. Movie Rental Store
  4. Movie Streaming Service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.2

Bad

TrustScore 1 out of 5

3K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(3,263)

432 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’m only giving one star

I’m only giving one star, cause you can’t give no stars!! I’ve had this company for over 10 years, they accidentally cancelled the wrong account, and refused to reactivate it. I had just paid the $104.89 membership, and they said we’ll sign you up again for $89!! No refund, so I’m supposed to pay double for an mis- communication of the cancelled service! I’m so livid with this company! Never going back, they are rude and annoying. Scam if I’ve ever seen!!!!

7 July 2026
Unprompted review
Rated 1 out of 5 stars

First off the buffering and inability…

First off the buffering and inability to load shows is constant, a lot of shows have messed up aspect ratios and so the screen is tiny and doesn’t utilize the full TV screen, and the adds are long and constant unless you pay premium costs to not be bombarded by them constantly. Overall it’s one of the worst streaming platforms and I genuinely feel like the mistakes could be easily corrected. Anyone who is reading this, don’t pay for Hulu.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Ridiculous ads

Ridiculous ads. Watching a show that is roughly 30 minute to 45 minute episodes. Each episodes have 3-5 adds that are between 2-3 minutes each. I'm spending almost half the show just watching ads.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Hulu is just the worst

Hulu has more ads than Gavin Newsom has people leaving his state. Trying to watch anything is like rubbing a pumice stone against your nipple every 4 minutes, because that's all the time you have until you get hit with another 2 more minutes of ads.

5 July 2026
Unprompted review
Rated 1 out of 5 stars

I wanted to upgrade to no ads because…

I wanted to upgrade to no ads because they air 26 minutes of ads an hour!!!! When I go to change it only gives me a bundle option. I don't want DISNEY. I don't like that company. Then I try to get live help on chat, that's cluster ....I HATE HULU. None of my other streaming apps has so many commercials. GREEDY!

2 July 2026
Unprompted review
Rated 2 out of 5 stars

Hulu has too many commercials

Hulu has too many commercials. It’s like every 7 to 10 minutes. I tell ya how can you enjoy a program with so many commercials. Hulu has great shows especially shows you like to rewatch but come on Hulu. Oh wait you probably have to pay extra for commercial free… so annoying ! Step up your game and give us no or way less commercials. I end up shutting it off they become so annoying

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Complete crap

Complete crap. The app, streaming on tv and laptop are completely unreliable. The ads are completely fùcked. The streaming is so bad you have to constantly refresh, which forces you back into a 3 ad minimum. Close the laptop and it jumps back like 7 episodes. Every time you skip forward you get more ads. Whoever is managing this service is a complete moron and should be drug out into the street to be tar and feathered.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Cant log in sent a code saying they…

Cant log in sent a code saying they would change my password then they sent another email or claimed to when all they will give me is a blank page on Hulu until I go through that page that they claim they've sent and I received no email. Hulu is bundled with Disney now and it's become complete trash. I've been trying for hours to get the bundle through charter to work with no results. Why would you even have a streaming service if you don't want people to use it, disgusting, repulsive business practies.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

holy hell

holy hell, id rather bathe myself in honey and jump into a pool full of wasps than use hulu. What a shit excuse for a shit show. Wow. Go use Netflix or anything hell. Go outside and poke a dead frog... anything is better than trying to use HULU. Friends, Under, Cold, Kites!!!

27 June 2026
Unprompted review
Rated 2 out of 5 stars

Hulu keeps eaisibg rates. Don’t want Disney! Hulu drops good shows!

First of all, Hulu has gotten very expensive to have live tv. They bundle it with Disney because Disney owns it but i never watch Disney . Then Hulu, who keeps raising their rates, has a show like Shrill and doesn’t renew it so you’re left with no ending to the show after watching three seasons! I’m looking for a cheaper alternative since i’m paying about $115 per month!

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Beware when you pause your subscription

When you pause your subscription - even though it is paid beyond the pause date - Hulu resets your billing date to the date you paused/resume. In my example, my subscription was paid to April 2. I paused March 25. I resumed 3 months later on June 25. My next billing wasn't supposed to be until July 2. Yet they reset my billing to June 25 and my next billing will be July 25. Netflix didn't do this when I paused for 3 months. I wasn't aware that Hulu would do this. I am not happy about this.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Very misleading

I was appalled when I subscribed to Hulu yesterday specifically to watch the FIFA soccer match, only to discover after signing up that I would need to pay an additional $78 to access the game. That extra cost was not made clear upfront. Pricing and any additional fees should be transparent before customers subscribe, not after they've already committed. This was a very frustrating and disappointing experience.

25 June 2026
Unprompted review
Rated 2 out of 5 stars

I'm begining to dislike Hulu

I normally don't watch Hulu that much. I'm begining to watch it more. Now I understand why they don't have good reviews. I don't paid them each month to watch ads. I really think about canceling my subscription . If everyone cancel they won't have to worry about ads. I'm tired of companies doing what ever they please.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

This the worst streaming service ever

This the worst streaming service ever. Constant bugs and being logged out. Top that with 6-10 minutes of ads per episode that isn't even 30 mins itself seriously screw yall. After this month im canceling my subscription and taking my money elsewhere. I hope yall seriously get boycotted and I hope the person who made these decisions meets a terrible end.

23 June 2026
Unprompted review
Rated 2 out of 5 stars

Hulu+ owes me $600.00

We had Hulu+ for years, loved. Last June I called to change our email address, that was a mistake. They created another account. When I finally figured it out, unfortunately 9 months later and almost $1000.00, I called. Their response was they could only credit me for 4 months and that I would have to go to my credit card company to file a claim. Well that doesn’t work. Now I know why they don’t what to send out paper statements. Yes, it is partially my fault, I would see one charge one the statement and move one. Well not anymore. I am out almost $600.00 and they couldn’t care less. Will never sign up with them again. Went to Disney and signed up with them and add Philo for $35.00 and have the same programs and more. Good bye Hulu+!

13 April 2026
Unprompted review

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