Huawei Technologies Reviews 

I purchased HUAWEI MATEBOOK D15 and wala pang two years sira agad. Nauna yung ssd then after a week yung lcd naman😭 ang layo ng service center nila 10 to 11 hrs biyahe and sadly out of delivery and pick up ang location ko. So if you are planning to buy this and sa province kayo ask niyo muna saan service center nila kasi dito wala silang technician like how come? Nagbenta pa kayo wala naman pala. The nearest is 4 to 5 hrs away

I emailed Huawei over a week ago about my mobile phone and no response. The phone they give out for customer service does not work.
I have been trying to Connect my Ring doorbell but can't. I can't get emails on my phone and have lost 100's of pictures and the phone has cut out mid conversation more than a dozen times. This is most annoying when speaking to a company that has taken over thirty minutes to get through to and the phone cuts out and I have to go through the whole time wasting process again. I'm most unhappy. Never had these problems with other manufacturers phones.

Very poor customer service, very slow to respond can only contact via email.
Dreadful

You deserves 0 stars. The laptop ordered on Friday 15th March was handed to DPD to deliver it today. Until 10:45 am the tracking stated that will be delivered TODAY, but guess what? Tracking changed at that time saying that the parcel it's on the way back to the store. I will fight to have my money back you THIEVES and SCAMMERS collaborating with DPD to make sure you get our money, but never receiving the products

Placed an order for a laptop, but the laptop wasn't delivered. Huawei acknowledged the shipment came back to them, but still, they are not giving the money back. It's €900.

It's over 3 months. Every day, I am contacting their customer care. They keep saying, the system is down. The team is in the meeting, contact us tomorrow.

This is ridiculous. My recommendation is, don't ever buy their product.

Well I purchased a Huawei AX 3000 router Wi -fi 6 enabled .. and what a cracking piece of kit it is.. gives me some satisfaction to receive some speed from an old time expired Virgin media router which I put into modem mode .. solid coverage all around the house and into gardens outside .. my home 3 bed semi .. speeds up to 250 Mbps but around normally 200.. had it some months now very reliable. Thanks Huawei

I am using Vodafone-4G-network & they have recently shut down their 3G-network in metro-Adelaide in Jan-24. My phone now can't call-Out (or receive call)...a basic function of a phone.

4G capability was a key-criteria of my purchase: talk of eventual 3G shut down were found on the internet in 2019. Huawei claims that their Y5 2019 has 4G capability: see ‘Network’ section-> 'link removed because trustpilot don't allow'

I bought in late 2019 from Big-W, & NOT a 'parallel import': have receipt & phone-box with IMEI#. Huawei-AU approved it for sale in Australia & gave it warranty-> 'link removed because trustpilot don't allow'

I have tried,
1.different sim-card retailers, &
2.including Telstra 4G network,
This phone can’t call-OUT (or receive call).

Huawei-AU blames Vodafone for NOT-supporting their phone & hence CALL-problem?

Review of company rather than a specific product as I never got around to making a purchase. A promotion was running on a wearable product and I was emailing the support team to find a location where I could view the wearable. It took over a week for a representative to respond to my original query. By which time, the retail price of the product had increased by £100. TBF they did offer a £20 good will gesture towards any item in their store but much less than the value of the promotion. Missed out due to their customer service turnaround time. Looking at all the bad reviews on Huawei, perhaps a blessing in disguise.

I had a huawei p40 lite, and I had many problems.

1. heating. On minecraft and ot
her games it got very hot

2.The battery. The only problem. It lasted 5 or 6 hours and I received warnings every 1% of the phone. Unacceptable

The Huawei p20 lite has to be the worst smartphone ever made!!! It's absolutely useless, doesn't even connect to roaming data and there's no option to use for paying for goods by phone. Avoid this pile of junk at all costs!!!!!

Their customer service team were contacted about issues relates to battery replacement and GPS issues. They could not advise on the priduct or what coukd be causing issues. Awful service and best to avoid as you will require product support at some point

Purchased a PC - Matebook D14 in January 2021. A few weeks ago it stopped booting into windows. I have been trying to arrange a postal repair and have used the app to request this twice over the last two weeks but have had no response back. There is no telephone number to call. I will not be buying from them again

Had a problem with my router purchased from Amazon by a reputable third party.

My router stopped working so I contacted Huawei direct by email.

NOTE THEY DO NOT OFFER A PHONE NUMBER TO SPEAK TO ANYONE.

I provided them with the router serial number etc and their response was they couldn't help because the item was made in China!!! They were not interested in helping.

My advice is DO NOT BUY ANY HUAWEI PRODUCTS as they offer NO WARRANTY OR GUARANTEE WHATSOEVER.

Trading Standards need to ban this company from selling anything in the UK.

Very disappointed with huawei, awful quality and very very useless website.
DON'T USE THIS EVER AGAIN

I bought a Huawei smartwatch to time swims in the pool. The units are in yards not metres which is really unhelpful. There is no way to change this on the watch, I have to log in to the app. But I can't do anything without providing my credit card details - which I don't want to do. Also worried this app is spyware and didn't want it on my phone. I
Contacted customer services a few weeks ago but no one has come back to me. Very annoyed!

Dear Huawei
I'm stay at united Arab of emirates
After 7 with year Huawei
I bought Huawei mate x3 as pre-order at may 6 - 2023 I took 6 month damage waranty end by 17 - 11-2023
During this time at 1-11-2023 I bought damage waranty 2 year from my Huawei app and purchase process done and they deduct the amount but the new damage waranty not reflect on my Huawei app when I make complain for customer service case
Subject (ON720231118180200OAQ)
They ask me to wait more than 15 days and no solution one time they told me it was error on system and with no reason we decided refund to you money and will not give you service and their decisions not negotiatable even if this not what I need.
I make another complain at consumer protection united Arab of emirates and I'm sorry for that after 7 year Huawei I'm not recommended Huawei for any one
Thanks
Taha Mohamed
+971509300789

Excellent devices with brilliant customer service.

I'm using a Huawei Matebook D15, and now it's really laggy. I don't use it that heavily. Just use it for general work, watching YouTube, listening to music.

Don't see why there are so many bad reviews. I sent in my Huawei GT3 watch for a repair. Filled the form in, sent the watch via DPD and within a week a new watch has been sent out to me as they couldn't repair the old watch due to water damager.

Would highly recommend Huawei. No issues whatsoever for me.

The WORST absolutely, the WORST laptop everI had in my entire life....

AVOID !!!