Excellent service ,ordered 2 wedding rings on line and when they arrived (Which was 2 days after may I add ) they were both to small , no fault of there’s . Went along to the shop and they ordered... See more
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Staff were welcoming, friendly and professional, did not feel rushed even though It was a hot busy Saturday in Bath, well done Girls, will be back soon! 👍👭🔙🔜
Very helpful and friendly ladies working behind the counter, got exactly what I needed, and fast delivery!
My order worth 200 pounds never arrived Poor customer service
Company details
About H.Samuel - Bath
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
15 Union Street, BA1 1RR, Bath, Bath, United Kingdom
- 01225337015
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Inviting place
Very helpful and friendly ladies working behind the counter, got exactly what I needed, and fast delivery!
Excellent.
Excellent service. Sensible advice. Plenty of time given. Knowledgeable staff. Many Thanks.
Excellent customer service
Excellent service ,ordered 2 wedding rings on line and when they arrived (Which was 2 days after may I add ) they were both to small , no fault of there’s .
Went along to the shop and they ordered the correct sizes and was very helpful. Very highly recommend.
Helpful, friendly staff
Staff were welcoming, friendly and professional, did not feel rushed even though It was a hot busy Saturday in Bath, well done Girls, will be back soon! 👍👭🔙🔜
After my wife lost her wedding ring we…
After my wife lost her wedding ring we went to the bath store and Sheila couldn’t do enough for us
My order worth 200 pounds never arrived…
My order worth 200 pounds never arrived
Poor customer service
Great service from start to finish
Ordered online and From start to finish it was a great service and the staff in the Bath branch were amazing and very helpful.
Thank you
Happy customer
I bought jewellery from H.Samuel and I am pleased with the quality and the price.
I will recommend the shop and company.
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