The Sraff as always at Howdens were very friendly and knowledgeable. Kirsten who dealt with my kitchen units was excellent. There was a small problem with some missing brackets but that was very qui... See more
Company replied

Unit 5, Kennet Way, Canal Road Industrial Estate, BA14 8BL Wiltshire, South West, GB
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The Sraff as always at Howdens were very friendly and knowledgeable. Kirsten who dealt with my kitchen units was excellent. There was a small problem with some missing brackets but that was very qui... See more
Company replied
Helen at Howdens has been outstanding from start to finish. She has always been on hand to help with any queries and has provided excellent customer service throughout. If Helen has not been available... See more
Company replied
We are Oaktree Joinery and I personal as owner fitted one of Howdens kitchens for as new business venture. Carcasses were the best I have ever seen from a standard kitchen company and well thought... See more
Company replied
Excellent advice and product range of fire doors. Great service from the Trowbridge branch.
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 5, Kennet Way, Canal Road Industrial Estate, BA14 8BL, Wiltshire, South West, United Kingdom
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Well I have used Trowbridge Howdens for 15 years it's my local branch. Over the years they have got at least every other kitchen order wrong in some way (I use Magnets if I can 90% of the time but if a customer falls in love with a kitchen that's that).
It would be better if the chimps from Bristol zoo ran the place, but they probably got more sense & would turn the offer down.
I'm currently still waiting for a credit from a kitchen that was promised to go through my account but was put through someone else's, it's been 4 months now & I have spoke to a few people & have asked for the Manager Dave to contact me but doubt this will ever happen. I normally ring once every week or two & am promised something but always left disappointed.
My advice to anyone is find somewhere else to buy your kitchen, unless you have alot of spare time on your hands & want it filled. I will say however the kitchen quality is really really good, I have used Chippenham & Warminster branches of Howdens before & never had a problem with them. Cheers Mark.
Well as an update to this review, the same day that I posted it in the afternoon Dave the manager contacted me & was very helpful & understanding. The next day the credit was in My account I wish I could have delt with him from the start. Thanks for sorting it Dave. I have upped my rating to 2 stars as I think that's fare. Cheers Mark

Reply from Howdens - Trowbridge
Always good service and reasonable prices. Good quantity of stock available on the shelf.

Reply from Howdens - Trowbridge
I’d like to say a big praise to the Howdens employees,For the outstanding customer care in these very difficult times!However I am very disappointed with your Howdens app 🤷🏽♂️.

Reply from Howdens - Trowbridge
Everything requested has been designed or supplied very quickly

Reply from Howdens - Trowbridge
Staff were very helpful when we were designing our kitchen the product range is good and the cost is very reasonable

Reply from Howdens - Trowbridge
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