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Howdens - Southall Reviews 85

TrustScore 4.5 out of 5

4.5

Units 2C & 2D, Great Western Trade Park, Armstrong Way, UB2 4SD Middlesex, London, GB


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Rated 5 out of 5 stars

Bought our kitchen and flooring from Howdens. We would like to say big thank you to Kumar for his patience and hard work! We’re difficult customers who gave him a lot of pressure, but during the whol... See more

Company replied

Rated 5 out of 5 stars

Allways good experince Mr,kumar is very good to explane every thing and very gokd helper

Company replied

Rated 5 out of 5 stars

Have been using the Southall branch for the last couple of years have had so many dealings with Tosh absolutely knows his stuff, has the time & patience for you always. Also had an interaction with Je... See more

Company replied

Rated 5 out of 5 stars

We had a brilliant experience with Howdens Southall. We purchased our new kitchen and Nash was absolutely amazing! It was such a stressful time for us , but he made us feel comfortable and at ease. He... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 2C & 2D, Great Western Trade Park, Armstrong Way, UB2 4SD, Middlesex, London, United Kingdom

  • 020 8813 8208

4.5

Excellent

TrustScore 4.5 out of 5

85 reviews

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Rated 5 out of 5 stars

Happy

I’m very happy for the service

23 January 2026
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Reply from Howdens - Southall

Hello Abas Osman,

Thank you for sharing your positive feedback.

Best wishes, Alexandra

Rated 1 out of 5 stars

Very slow service

Very slow service, false information with regards the waiting time and not a warm welcoming , and any products on offer it’s not available and re directs to buy the ones not in sale.

15 January 2026
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Reply from Howdens - Southall

Thank you for your review. Please rest assured we will share your comments internally.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many thanks

Alexandra

Rated 5 out of 5 stars

Tosh at Southall was impressively…

Tosh at Southall was impressively professional and aware of the products and has made this experience very helpful. Great intense knowledge of the products and what would work for my space

5 December 2025
Unprompted review
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Reply from Howdens - Southall

Good morning, It's great to read your comments. All the best, Alexandra

Rated 5 out of 5 stars

Absolutely brilliant!!

We had a brilliant experience with Howdens Southall. We purchased our new kitchen and Nash was absolutely amazing! It was such a stressful time for us , but he made us feel comfortable and at ease. He helped design our kitchen and helped us every step of the way. Our kitchen arrived within a week of ordering. Nash even went out of his way to make sure our builders were fitting it correctly to the deign and made tweaks for us as necessary by doing a home visit. Nash always had time for us throughout the whole process making sure we had all the support we needed and able to answer any questions. Vimal was also a great help and very knowledgeable with kitchen fittings. I would highly recommend Howdens Southall. All the staff at Southall are a fantastic team, they were very friendly and welcoming.

25 September 2025
Unprompted review
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Reply from Howdens - Southall

Good morning, It's great to read your feedback regarding our service. Have a great day, Alexandra

Rated 5 out of 5 stars

Excellent service

Excellent service, Kumar was attentive, polite & very helpful!

16 October 2025
Unprompted review
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Reply from Howdens - Southall

Good morning, Thank you for your feedback on our Howdens - Southall depot. Have a great day, Alexandra

Rated 5 out of 5 stars

I always deal with Kumar at Southall…

I always deal with Kumar at Southall and I am very happy with his service.

4 November 2025
Unprompted review
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Reply from Howdens - Southall

Hello Ravi,

Thank you for your positive feedback and for highlighting the service you received. We are pleased to hear about your experience and look forward to serving you again in the future!

Best wishes, Aine

Rated 5 out of 5 stars

I dealt with Kumar

I dealt with Kumar, he was an amazing kitchen designer, fast and an effective.

6 November 2025
Unprompted review
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Reply from Howdens - Southall

Hello Bilal Raja, I am sure the team will be pleased to read your kind words! All the best, Alexandra

Rated 5 out of 5 stars

Thank you to Howdens, Southall

The whole process was made easy thanks to the amazing team at Howdens, Southall. Mandeep Flora was an absolute star from start to finish - very patient, professional and helpful. Thank you, Mandeep. Thanks also to Milan and Tush.

19 September 2025
Unprompted review
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Reply from Howdens - Southall

Good morning, Thanks for reviewing our Howdens - Southall depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Great Experience

“Excellent service and competitive prices. The staff were very helpful and made the whole process easy and pleasant. Highly recommended for anyone looking for quality and value.”

1 November 2025
Unprompted review
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Reply from Howdens - Southall

Hello Guri,

Thank you for your kind words and for recommending us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent customer service

Have been using the Southall branch for the last couple of years have had so many dealings with Tosh absolutely knows his stuff, has the time & patience for you always. Also had an interaction with Jemma who honestly has excellent customer service skills as a manager. Thankyou for making us come back to you again and again for the service you provide & obviously no compromise on quality.

17 September 2025
Unprompted review
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Reply from Howdens - Southall

Hello Dami, Thanks for reviewing our Howdens - Southall depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Bought our kitchen and flooring from…

Bought our kitchen and flooring from Howdens. We would like to say big thank you to Kumar for his patience and hard work! We’re difficult customers who gave him a lot of pressure, but during the whole process he was doing his job in a positive and very professional way!
Angel&Verginiya

8 August 2025
Unprompted review
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Reply from Howdens - Southall

Hello Angel and Verginiya,

Thank you for your kind words and for recognising Kumar's efforts during your kitchen and flooring purchase. We're delighted to hear about your positive experience and appreciate your feedback.

Best wishes,
The Howdens Southall Team

Rated 5 out of 5 stars

Very helpful and accommodating and…

Very helpful and accommodating and great pricing compared to other trade shops -

1 August 2025
Unprompted review
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Reply from Howdens - Southall

Hello Chrystal,

Thank you for your kind words and for highlighting our competitive pricing. We're pleased to hear that you found our service helpful and accommodating.

Best wishes,

Rated 5 out of 5 stars

Great Service at Howdens Southall

I'd like to give a massive congrats to the team at Howdens Southall are great -super helpful and considerate. In particular, Nash and Gemma. Nash helped to design my mums kitchen and was super helpful and considerate to all her needs. While Nash was away, Gemma stepped in. Both listened and suggested lots of options so we could pick the right one for her needs. My mum was comfortable to articulate her needs and both Nash and Gemma responded with considered design choices. The kitchen has just been fitted and my mum is now enjoying a quality, well made and fitted kitchen. I would highly recommend Nash and Gemma for all your kitchen (and any other DIY) needs!

28 July 2025
Unprompted review
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Reply from Howdens - Southall

Hello,

Thank you for your kind words and for highlighting the efforts of Nash and Gemma. We're delighted to hear that your mum is pleased with her new kitchen and that our team could assist in meeting her needs effectively.

Best wishes,
The Howdens Southall Team

Rated 5 out of 5 stars

My experience was best with Manish gays…

My experience was best with Manish gays he was nice gay he opened my account and more gay I forget his name but he is very very nice gay

18 July 2025
Unprompted review
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Reply from Howdens - Southall

Good morning, Thanks for reviewing our Howdens - Southall depot. Have a great day.

Rated 5 out of 5 stars

Staff always polite and willing to help…

Staff always polite and willing to help that’s why i use Southall branch best customer service

9 June 2025
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Reply from Howdens - Southall

Hello Paula,

Thank you for your kind words and for recognising the efforts of our Southall branch team. We're delighted to hear that you consistently receive the best customer service from us.

Best wishes!

Rated 1 out of 5 stars

I don't like service i got.they charge…

I don't like service i got.they charge me extra didn't send me invoice as promise send by mail.even I request that why you charge me extra they just ignored,

1 April 2025
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Reply from Howdens - Southall

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

I travelled from Swindon to London to…

I travelled from Swindon to London to buy two kitchens and some Worktop, they recommended this shop to me saying it would be very well received, and it was true, all the staff kind to me from the first moment, Nashir is an amazing person, polite and kind

13 March 2025
Unprompted review
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Reply from Howdens - Southall

Good morning, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Top service

Top service

24 February 2025
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Reply from Howdens - Southall

Hello Wojciech, good morning

Thank you for your review and for recognising our top service at Howdens - Southall. We are pleased to hear about your positive experience.

Best wishes, Howdens Southall Team

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