Very knowledgeable and professional - great at keeping in touch through the design process. Im quite indecisive, but shaun was patient and helped me decide what i wanted, without rushing me. Great se... See more
Company replied

Units 3 & 4, Hammond Business Park, Hammond Avenue, SK4 1PQ Reddish, North West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very knowledgeable and professional - great at keeping in touch through the design process. Im quite indecisive, but shaun was patient and helped me decide what i wanted, without rushing me. Great se... See more
Company replied
We went to Howden‘s after going to a different Kitchen supplier. Howden‘s matched their price they saw us quickly. We went in on the Friday we paid for the Kitchen and it was delivered on the Monday,... See more
Company replied
We recently had a kitchen from Howdens Reddish & I cannot recommend them enough! Our salesman was Shaun who was friendly & never pushy. The rest of the team were also great, after a mix up with a part... See more
Company replied
We have now had two rooms fitted with Howdens products, a loft office and the kitchen, the outcome of which we are very pleased with. Both of these rooms were designed by Shaun, who was extremely capa... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Units 3 & 4, Hammond Business Park, Hammond Avenue, SK4 1PQ, Reddish, North West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The company I work for used another branch for years, but I decided to visit this branch as it's local to me. From my first visit I noticed staff there have some of the highest level of customer service skills I've come across in trade. From the front desk staff to the warehouse staff and because of that and how helpful they are they are now the Companies go to branch. A*

Reply from Howdens - Reddish
I came Instore to purchase joinery chantelle and Megan was very helpful. They both were very knowledgeable

Reply from Howdens - Reddish
From the very start the service was brilliant, Shaun really got to grips and fully understood what i was after for my kitchen, I was shown several design elements that matched my ideas and proved the design i had had in my mind for a while. After measuring up his speed and detail on the design images blew me away, it really was how i had envisioned my kitchen to be, and there were only a couple of minor changes to make, to make it perfect. All in the kitchen came in well under budget and at least half the price of B&Q and Wickes, and with a much better, honest, decent, understanding service, i really can not wait for it to be installed.

Reply from Howdens - Reddish
5 star experience from Chantelle. Always helpful and very professional. Has excellent product knowledge. Anything you need you can get for you. Asset to your company.

Reply from Howdens - Reddish

Reply from Howdens - Reddish
Chantelle
Always has a smile on her face which is great when you arrive.Always willing to help and nothings to much.

Reply from Howdens - Reddish
Howdens Reddish is not our local branch, but after our local branch never returned our calls I gave up on Howdens until I received some advertisement mail from the Reddish branch, gave them a call, booked in a survey visit and got the ball rolling straight away with zero hassle... excellent!
Alexia was our designer, she did an amazing job turning our ideas of a Kitchen into a functional design. Myself and my Wife have never had a new kitchen or even tried to design / work out what we actually want from a Kitchen before, but luckily we were in good hands with Alexia who offered us advice and experience to make sure we designed something that not only looked amazing, but was functional and suited our needs.
All staff I dealt with at Howdens Reddish were brilliant and I cannot recommend them enough!

Reply from Howdens - Reddish
They were on time with the delivery. The driver was very helpful and all bits in order. Many thanks.

Reply from Howdens - Reddish
Just started my own business been really helpful pricing jobs and making sure I’ve got the materials I need

Reply from Howdens - Reddish
Fantastic range of kitchens and excellent customer service, reliable and professional. Chris spent time listening to our needs, put forward great solutions and was extremely helpful throughout the process.

Reply from Howdens - Reddish
Always excellent service from Chantelle and other staff members

Reply from Howdens - Reddish
I wrote a very disappointed review regarding my new kitchen from the Reddish branch on 6/12/22. I would like to update you on the issues. Yesterday 8/12/22 I was contacted by the Branch Area Manager. I explained all my issues & today was visited by Mohammed. All issues have been addressed and sorted. Mohammed even suggested some changes to the design to make the "Flow" of the units better. Mohammed went and picked up all the extra materials required and brought them back to us. I have now got a direct "person to contact" if any more issues arise. Howdens are also paying the fitters for the extra days it will take to complete the fitting ( due to all the issues). Thank You.

Reply from Howdens - Reddish
I have never experienced such disgraceful service. Purchased a full kitchen only half delivered when fitters came to fit. 4 more deliveries required to get all missing items. Rang and queried issues only to be told " you have everything on the plan" 1 week later queried again to be told. I hadn't got the right quantity. Customer service are like a brick wall....
Complain but can't get anyone higher up to take the complaint further.
I have been without a kitchen now for nearly 2 weeks as my fitter had other jobs booked. He couldn't complete mine as needed the missing items.
All you ever get it sorry but you will have the items tomorrow. NOT GOOD ENOUGH.

Reply from Howdens - Reddish

Reply from Howdens - Reddish
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.