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Howdens - Gateshead Reviews 67

TrustScore 4.5 out of 5

4.6

Unit 3, Neilson Road, (Off Park Road), NE10 0EF Gateshead, North East, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What an absolute professional and friendly company from start to finish. I was recommended the Gateshead Stadium branch and Rebecca was my appointed designer. Rebecca came to my home, tied in my idea... See more

Company replied

Rated 5 out of 5 stars

Great service as always top team couldn't be more helpful and knowledgeable never i have gone in with a problem and not been given a solution keep up the good work Cheers Paul

Company replied

Rated 5 out of 5 stars

Great service from the Gateshead Howdens branch as always, John and the team give my clients everything they need to give them a great kitchen. Ordering products from the counter is very easy and alwa... See more

Company replied

Rated 5 out of 5 stars

Picked order up from birtley depot, nice and easy and everything was in good order. Friendly and helpful staff makes it a pleasant experience. Ordering was simple as well.

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, Neilson Road, (Off Park Road), NE10 0EF, Gateshead, North East, United Kingdom

  • 0191 477 7568

4.6

Excellent

TrustScore 4.5 out of 5

67 reviews

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Rated 5 out of 5 stars

Quality

Top notch good gear

26 March 2026
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Reply from Howdens - Gateshead

Hello Mark,

Thank you for your positive feedback! We're delighted to hear that you are satisfied with our products.

Best wishes and take care, Aine

Rated 5 out of 5 stars

I normally deal with Paul at Gateshead…

I normally deal with Paul at Gateshead stadium branch and he is so helpful! Lovely happy lad. An asset to the team.

14 January 2026
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Reply from Howdens - Gateshead

Hello Lynney, Thank you for taking the time to write such a great review. All the best, Alexandra

Rated 5 out of 5 stars

Great service as always top team…

Great service as always top team couldn't be more helpful and knowledgeable never i have gone in with a problem and not been given a solution keep up the good work
Cheers Paul

18 December 2025
Howdens - Gateshead logo

Reply from Howdens - Gateshead

Hello Paul,

Thank you for your kind words and for recognizing the efforts of our team.

Best wishes, Alexandra

Rated 5 out of 5 stars

Picked order up from birtley depot

Picked order up from birtley depot, nice and easy and everything was in good order. Friendly and helpful staff makes it a pleasant experience. Ordering was simple as well.

15 December 2025
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Reply from Howdens - Gateshead

Good morning, It's great to hear that you had such a positive experience. All the best, Alexandra

Rated 5 out of 5 stars

What an absolute professional and…

What an absolute professional and friendly company from start to finish. I was recommended the Gateshead Stadium branch and Rebecca was my appointed designer. Rebecca came to my home, tied in my ideas effortlessly to the Howdens range and brought my ideas to life. Rebecca was super friendly, inspirational and came up with some amazing ideas I’d never have thought of. I now have my dream kitchen and credit lies enormously with Howdens.

29 August 2025
Unprompted review
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Reply from Howdens - Gateshead

Good morning, Thanks for reviewing our Howdens - Gateshead depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Howdens Gateshead stadium

Howdens Gateshead stadium, Paul and the team are always ready to help and guide you through the different materials on offer, quick to get materials delivered too

22 July 2025
Howdens - Gateshead logo

Reply from Howdens - Gateshead

Good afternoon, Thanks for reviewing our Howdens - Gateshead depot. Have a great day.

Rated 5 out of 5 stars

Happy Howdens

Staff are always very helpful and always have a smile on their faces.Nothing is to much for them and wouldn’t use anyone else.

16 May 2025
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Reply from Howdens - Gateshead

Hello James, good morning

Thank you for your kind words and for sharing your positive experience with our team. We're delighted to hear that you find our staff helpful and welcoming.

Best wishes,

Rated 1 out of 5 stars

Poor Luxury Flooring

Howden’s luxury flooring is laughably poor quality. It scratches easily and moves when you walk on it. When you raise this with company under their guarantee they tell you it isn’t covered. Evidently their luxury flooring is only good to look at. Don’t walk on it or put anything on it. Don’t buy it, would be my recommendation.

16 March 2025
Unprompted review
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Reply from Howdens - Gateshead

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Great service from paul

Great service from start to finish from paul

29 January 2025
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Reply from Howdens - Gateshead

Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

Efficient service

Efficient service, staff always very helpful
That’s all you need

30 November 2024
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Reply from Howdens - Gateshead

Good morning, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 5 out of 5 stars

Great service from the Gateshead…

Great service from the Gateshead Howdens branch as always, John and the team give my clients everything they need to give them a great kitchen. Ordering products from the counter is very easy and always a smile, would always send my clients here and nowhere else.

27 June 2024
Howdens - Gateshead logo

Reply from Howdens - Gateshead

Hi David, Thanks for your kind words about our Gateshead branch! We're delighted to hear that John and the team provided excellent service for your clients. We look forward to welcoming them back for their future kitchen needs. Many thanks, Zara.

Rated 5 out of 5 stars

Customer experience is outstanding

Purchased skirting board and from walking in the shop the young lad was super helpful, friendly and put me at ease. The wood wouldn’t fit in my van and I was advised I needed to cut the wood myself but due to a bad shoulder I was unable to do this. After checking with management the 2 guys in the warehouse kindly did this for me. I have to say the customer service this shop gives is outstanding. Recently a bad experience with a workman who left my house in a bad way and your staff have made things so much better with the advice and help they offered. Thank you! What a super team of people.

26 October 2023
Unprompted review
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Reply from Howdens - Gateshead

Hi, Thanks for leaving this 5 star review for the Howdens - Gateshead depot! Best wishes, Tash

Rated 5 out of 5 stars

Good service

23 August 2023
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Reply from Howdens - Gateshead

Hi Billy, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Quick service and a free coffee to go

As a hanyman picked up a quick job, although i needed some tubes of adhesive. Check my route and if howdens was close by, bingo picked up a few tubes on way to customers place. Quick service at the counter and a free coffee to go just what I needed. Brill service from howdens much appreciated.

7 July 2023
Howdens - Gateshead logo

Reply from Howdens - Gateshead

Hi, Thanks for leaving this 5 star review for the Howdens - Gateshead depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent

Very good company to deal with, I’ve been using them for years now

14 April 2023
Howdens - Gateshead logo

Reply from Howdens - Gateshead

Hi Lee, Thanks for leaving this 5 star review for the Howdens - Gateshead depot! Many Thanks, Tash.

Rated 5 out of 5 stars

The staff at the gateshead branch are…

The staff at the gateshead branch are all spot on and really helpfull cant fault any ov them .👌❤️

18 February 2023
Howdens - Gateshead logo

Reply from Howdens - Gateshead

Hi Robert, Thanks for leaving this 5 star review for the Howdens - Gateshead depot! Have a lovely day! Tash.

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