Great customer service at Fleetwood branch on every visit from start to finish with our kitchen. Particular thanks to Jess and Gary who made the design, ordering and delivery all go so smoothly. Jess... See more
Company replied

Copse Road, Fleetwood, Lancashire, FY7 6RP Lancashire, North West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great customer service at Fleetwood branch on every visit from start to finish with our kitchen. Particular thanks to Jess and Gary who made the design, ordering and delivery all go so smoothly. Jess... See more
Company replied
Hi all. Apologies it’s late, but just wanted to record our sincere thanks to Barry and all of the Howdens team in Fleetwood for the kind donation and fitting of the kitchen at the newly opened Vet’s S... See more
Company replied
Went to Howdens on a recommendation for a new kitchen and was pleasantly surprised. All members of staff who dealt with us were very knowledgeable and helpful. Dean the surveyor managed to turn our sm... See more
Company replied
Howdens have helped us greatly with our fundraising efforts donating a washing machine to raffle off and also making a further cash donation. This helped us to kick start our community venture to w... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Copse Road, Fleetwood, Lancashire, FY7 6RP, Lancashire, North West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The experiance in general was excellent with Dean at Howdens firstly listening to what we wanted from a new kitchen and then him using his knowledge and experiance to design it with our requirements as the priority throughout.
Then the fitting from Shaun and his team all I can say is what a
passionate, skillful with a specific eye for detail kitchen fitter we found in Shaun.
Thankyou to everyone involved as you will tell we love our new kitchen.

Reply from Howdens - Fleetwood
Great service throughout designing the kitchen choosing the kitchen great choice of designs
And delivering the kitchen highly recommended.

Reply from Howdens - Fleetwood
Good customer service quick and reliable well recommended

Reply from Howdens - Fleetwood
Fantastic as usual the service is great and the people reps everything to planning and buying could not wish for a better service thank you dean and pete

Reply from Howdens - Fleetwood
With advice and guidance by Howdens Dean, the selection and design of my new kitchen was a success. The finished installation is superb. The delivery was on time to work with my kitchen fitter’s schedule.
I would not hesitate to recommend Howdens to anyone looking for a kitchen installation. Even ask for an appointment with Dean.
Steve B
Fleetwood

Reply from Howdens - Fleetwood
Just wanted to say a big thank you to Howdens at Fleetwood to all the staff and Peter for sorting out our doors we really appreciate you going above and beyond to sort this out for us. We will be looking at the kitchen brochure and as we were so impressed we will now be considering getting our kitchen from Howdens also.

Reply from Howdens - Fleetwood
10/10 experience, staff were super friendly and helpful and made sure I was buying the right things.

Reply from Howdens - Fleetwood
Howdens are a very trustworthy and reliable company who I use week in week out , always on point with delivery and quality ,staff are very knowledgeable which makes my life much easier being a busy tradesmen , looking forward to my future using howdens 👌🏼

Reply from Howdens - Fleetwood
I have using the Fleetwood branch of howdens for around 7 years now and have bought many kitchens and appliances over that period, the staff have always been friendly and attentive,service and backup is great , nothing is to much trouble, Wright through from design to delivery, exalent 5 star ,I have never had a complaint, Phil, first property repairs Ltd

Reply from Howdens - Fleetwood
The service was excellent and the products are great quality. Very friendly staff, they couldn't do enough for us.

Reply from Howdens - Fleetwood
As usual at the fleetwood branch great service and customer experience.. nothing is to much for the staff in particluar Peter.. always keen to help and advise where ever is possible 👍

Reply from Howdens - Fleetwood
Fantastic knowledgeable staff, very attentive and friendly, gave me lots of info on the fitted wardrobes, thank you

Reply from Howdens - Fleetwood
The design that we was given by Howdens in Fleetwood (and bought) was not practically possible! All the electrics had been completed to fit the design, all the plastering had been done to be told by our joiner on the day of fitting the design was not achievable - the response by Peter the assistant manager was totally unacceptable, he said he would look for options however the 2nd design he sent across to try and rectify the error was worse than the first and wasn’t workable either - you would have to manoeuvre around the cabinets through the door to get into the kitchen. He also said he would pay our joiner for any additional hours incurred to try and make the kitchen FIT then back tracked on this and denied saying it ( to avoid admitting liability I suspect) Lots of missing components no resolution but lots of extra costs incurred by us the customer…measured and designed incorrectly and they will take no responsibility! Let’s see if their head office care at least a little about their paying customers and what they are being sold…..Avoid at all costs ….go to Wren!!!!

Reply from Howdens - Fleetwood
An absolute fantastic company from design to finish they have transformed our outdated kitchen into a sparkly new gem thank you so much ..
also a massive thank you for your continued support and donations to not only our charity but to the chill lounge ladies group which also operate from mens shed building
Jess , Barry and the team at howdens are diamonds thank you all so much :) from all the lads and lasses from men shed Fleetwood and the chill lounge ;

Reply from Howdens - Fleetwood
Great staff so helpful nothing was to much trouble They are amazing

Reply from Howdens - Fleetwood
Many thanks to Peter of the Fleetwood branch who sorted out a cracked lamoma hob I had.
His customer service and efficiency of the whole matter was excellent . Keeping me up to date with the matter and communicating regularly with me . I doubt without his help it would have been resolved . Thanks again Peter your a star !

Reply from Howdens - Fleetwood
Don't call me and ignore me in store.
Please.
Embarrassing end of.
I was asked by telephone to pop in to keep my account open and was treated like a stranger off the street when I did. Fy7.

Reply from Howdens - Fleetwood
I came into the store with my Mum today for her to purchase a fridge.We had previously been in to ask for advice and the customer service was as it had been today.I can truly say I do not think in my 53 years I have been given such excellent,friendly,efficient,pleasant and caring service. absolutely way over 100%.Jess and Pete who helped us were wonderful,they made our visit a pleasure. We felt very at ease as my Mum thinks it’s man’s territory🤣. They deserve every credit we give them

Reply from Howdens - Fleetwood
Staff were really friendly and helpful, delivery was quick and easy, products were spot on.

Reply from Howdens - Fleetwood
Great value for money and service. Items readily available and they even loaded them on my van.

Reply from Howdens - Fleetwood
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.