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Howdens - Faversham Reviews 65

TrustScore 4.5 out of 5

4.6

Unit 14, Shunters Close, Faversham, ME13 8GF Kent, South East, GB


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Rated 5 out of 5 stars

What a wonderful customer experience we have had with the Howdens branch in Faversham , Kent , which is all down to the designer Tina Smith . I have been helping my daughter, Sian with her new... See more

Company replied

Rated 5 out of 5 stars

We spent 3 months researching for a new kitchen, looking at the big chains and local independant companies. However Howdens were by far the best. We dealt with Tina at Faversham branch, and she wa... See more

Company replied

Rated 5 out of 5 stars

Recently changed the doors and drawer fronts of an older howdens kitchen for a very indecisive customer and had to change the order a few times. The staff has been extremely helpful and supportive wit... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from the Faversham team at Howdens from start to finish and I'm delighted with the wheelchair Accessible play unit that Harvey designed for my disabled daughter. She's now... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 14, Shunters Close, Faversham, ME13 8GF, Kent, South East, United Kingdom

  • 01795 402 100

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

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Rated 5 out of 5 stars

Easy trading

Easy trading. Great value

6 May 2026
Howdens - Faversham logo

Reply from Howdens - Faversham

Hello Barrie,

Thank you for your positive feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

Howdens- Faversham - Tina Smith

What a wonderful customer experience we have had with the Howdens branch in Faversham , Kent , which is all down to the designer Tina Smith .

I have been helping my daughter, Sian with her new kitchen, and we asked for Tina’s assistance. Tina has been amazing from day one, her knowledge and patience with our endless questions made the process so much easier. We made several changes before we reached the final plan and nothing was too much trouble for Tina . Sian has saved for a long time to afford a new kitchen, and she is not spending a lot of money, but we never felt anything but 100% commitment from Tina to provide the best possible solution regardless of spend.

The kitchen is now finished, and Sian is over the moon with the final result.

Tina is a star and I will be singing her praises to anyone who is looking for a new kitchen.

3 April 2026
Unprompted review
Howdens - Faversham logo

Reply from Howdens - Faversham

Good morning, We are so pleased to read your positive comments, thanks for leaving such a great review. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

First class service at Faversham branch

As always the team at Faversham are polite, knowledgeable and a generally all round first class service.

10 March 2026
Howdens - Faversham logo

Reply from Howdens - Faversham

Good morning, Thank you for your five-star review. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

Manager Rob

Manager Rob, served me personally helping me to sort the perfect kitchen.

30 October 2025
Howdens - Faversham logo

Reply from Howdens - Faversham

Good morning, Thanks for reviewing our Howdens - Faversham depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Always happy to help with my enquiries

Always happy to help with my enquiries. Can't ask for anymore than that.

31 July 2025
Howdens - Faversham logo

Reply from Howdens - Faversham

Hello Mark, good morning,

Thank you for your kind review. We're pleased to hear that you are satisfied with the assistance provided for your enquiries.

Best wishes,

Rated 5 out of 5 stars

It’s always great to visit Howdens they…

It’s always great to visit Howdens they are polite and very helpful. If they don’t have what’s needed they will do there best to order and get for you

18 July 2025
Howdens - Faversham logo

Reply from Howdens - Faversham

Hello Stephen,

Thank you for your kind words and for sharing your positive experience with Howdens Faversham. We're pleased to hear that our team has been helpful and accommodating during your visits.

Best wishes,

Rated 5 out of 5 stars

Excellent service

Recently changed the doors and drawer fronts of an older howdens kitchen for a very indecisive customer and had to change the order a few times. The staff has been extremely helpful and supportive with everything and whatever they didn’t have in stock got delivered next day.

10 July 2025
Howdens - Faversham logo

Reply from Howdens - Faversham

Hello Mitch, good morning,

Thank you for sharing your experience with us. We're pleased to hear that our team was able to assist you efficiently with your order changes and deliveries.

Best wishes,

Rated 5 out of 5 stars

Very pleasant staff and n very helpful…

Very pleasant staff and n very helpful went out off there way to accommodate us

15 July 2025
Howdens - Faversham logo

Reply from Howdens - Faversham

Hello Kevin,

Thank you for your kind words about our staff and their efforts to accommodate you. We are pleased to hear about your positive experience with us.

Best wishes,

Rated 5 out of 5 stars

Great service

7 July 2025
Howdens - Faversham logo

Reply from Howdens - Faversham

Hello Betty, good morning,

Thank you for your kind review and for rating our service so highly. We're pleased to hear you had a great experience with us.

Best wishes,

Rated 1 out of 5 stars

Your app is shit

Your app is shit
I have many situations where my balance is wrong on my account using your app.
It’s bloody frustrating to think that for every £50 I make using my trade account I lose a morning sorting out the ck
Complete mess of invoices and credits. Just to balance the figures.

You have become a nightmare of a company to do business with.

Sort it out or I’m off

1 July 2025
Unprompted review
Howdens - Faversham logo

Reply from Howdens - Faversham

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

The best branch, lovely staff and customer service 5*****

The team are all so lovely and went above and beyond. They are welcoming, knowledgeable and helpful. I had previous experience with other branches and this was not the service I received at all, in fact the very opposite.
Thank you so much.

14 April 2025
Howdens - Faversham logo

Reply from Howdens - Faversham

Good morning, Thanks for reviewing our Howdens - Faversham depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Efficient service

Friendly staff
Great choice of products

6 March 2025
Howdens - Faversham logo

Reply from Howdens - Faversham

Hello Ruth,

Thank you for your kind words and for taking the time to share your experience with us. We're pleased to hear that you found our staff friendly and appreciated the variety of products we offer.

Best wishes,

Rated 5 out of 5 stars

Great bunch of guys in the Faversham…

Great bunch of guys in the Faversham branch. Very helpful and attentive.

25 February 2025
Howdens - Faversham logo

Reply from Howdens - Faversham

Hello Martin, good morning.

Thank you for your kind words about our team at the Faversham branch. We're delighted to hear that you found our staff helpful and attentive.

Best wishes,
Howdens - Faversham

Rated 5 out of 5 stars

Absolutely fantastic service fr…

Absolutely fantastic service from the Faversham team at Howdens from start to finish and I'm delighted with the wheelchair Accessible play unit that Harvey designed for my disabled daughter. She's now got plenty of storage for all of her stuff and the beautiful pink units look lovely in our front room.

5 October 2024
Howdens - Faversham logo

Reply from Howdens - Faversham

Good morning Sam, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a great day.

Rated 5 out of 5 stars

Brilliant service and lovely kitchen from Faversham branch

We spent 3 months researching for a new kitchen, looking at the big chains and local independant companies.
However Howdens were by far the best. We dealt with Tina at Faversham branch, and she was so helpful and patient when I kept changing designs and things, and kept producing new quotes and CADs to review.
The kitchen is now finished and we love it.
The fact that everything is readily available with no waiting, and it is easy to return unwanted items is great.
They were not the cheapest, but the quality of their top timber range is great and excellent value for money overall.

10 May 2024
Unprompted review
Howdens - Faversham logo

Reply from Howdens - Faversham

Hi there Steve, Thanks for leaving this 5 star review for the Howdens - Faversham depot! It's great to hear that you had such a positive experience and I am sure the team will be pleased to read your kind words! We hope to see you again soon. Take care and have a lovely day!

Rated 5 out of 5 stars

Always friendly staff willing to help

Always friendly staff willing to help

26 April 2024
Howdens - Faversham logo

Reply from Howdens - Faversham

Good afternoon, Thanks for leaving this 5 star review for the Howdens - Faversham depot, I am sure the team will be pleased to read your kind words! Best wishes, Alan.

Rated 5 out of 5 stars

Ordered luxury vinyl tiles for…

Ordered luxury vinyl tiles for bathroom, received that day. Very pleased with, easy to lay and look wonderful

25 April 2024
Howdens - Faversham logo

Reply from Howdens - Faversham

Good afternoon Gaynor, Thanks for leaving this 5 star review for the Howdens - Faversham depot, It's great to read your feedback regarding our service. Best wishes, Alan.

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