The staff were happy to still serve the power hour offer even though I a little late getting there in the allotted time .

Location
Switch locationArc House, Vincients Road, Bumpers Farm Industrial Estate, SN14 6NQ Chippenham, South West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I took a risk of getting caught in traffic as I had a 15min window before everyone started to leave Bumpers Farm for the evening. The lady who served me was great - no waiting, no fuss just processe... See more
Company replied
Great help real care and kindness. Product knowledge was great in person and on the phone. The Caracas construction is great by comparison to Wren the mounting system and the strength is so much bet... See more
Company replied
The process of replacing our kitchen has been made easier by the amount of support and advice I have received by all the staff at Howdens in Chippenham. Especially from Hannah, Karen and Donna. I wa... See more
Company replied
Company details
Written by the company
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Written by the company
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Contact info
Arc House, Vincients Road, Bumpers Farm Industrial Estate, SN14 6NQ, Chippenham, South West, United Kingdom
- 01249 461 907
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service and competitive prices!
Great customer service and competitive prices! Normally always got what you need in stock or they will go out their way to get it for you! 100% recommend!

Reply from Howdens - Chippenham
howdens has always been very helpful…
howdens has always been very helpful with my kitchen fitting requirements be it big or small they do try and beat prices and will come to your home and help you design your kitchen whilst giving you helpful tips regarding the design. they have a good customer service and will happily replace anything that might not meet your standards for example if you notice a small scratch on a unit they will simply replace it no questions asked.

Reply from Howdens - Chippenham
Kitchen Design
The service from Ashley, Donna, Matt and the rest of the team at Howdens Chippenham, has been exceptional.
We are carrying out some renovation projects and have found the perfect partner in Howdens.

Reply from Howdens - Chippenham

Reply from Howdens - Chippenham

Reply from Howdens - Chippenham
Matt kitchen quality is terrible and customer service is appalling
Matt kitchen quality is terrible, grease marks are obvious everyday. Cleaning makes no difference, even if I follow the Howdens guidelines. My Mum spent 1000s on this kitchen, and she is in her late seventies and Howdens believe it is acceptable to clean your kitchen everyday and still look smeery and greasy. Customer service is appalling, builder has been very helpful, Howdens customers beware as they haven't even come out to inspect it (it's 10 mins away). Let me be clear, I have purchased many howdens kitchens in the past but never again. Don't go near them, when it goes wrong, they honestly don't care. Lost there way, forgotten that they have customers.

Reply from Howdens - Chippenham
Bloody great staff in the Chippenham…
Bloody great staff in the Chippenham Wiltshire branch

Reply from Howdens - Chippenham

Reply from Howdens - Chippenham
Late delivery
Late delivery
Delivery was due at 08:00 and eventually arrived at midday.

Reply from Howdens - Chippenham

Reply from Howdens - Chippenham
Best kitchens and staff
Very helpful, polite and constructive team … I’ve always had a good experience, if there was any issues it would always be sorted straight away..
I have fitted other kitchens but Howdens beat them all hands down … best of all my clients are always happy with the experience from having them come round to design the layout to the finished article installed.

Reply from Howdens - Chippenham
Good attentive staff
Good attentive staff. Good deals.
Affordable and better quality products.
Good range of choices.

Reply from Howdens - Chippenham
Great quality cooker with ceramic hob
Great quality cooker with ceramic hob, needed to replace induction hob for customer recently fitted with pacemaker. Quick availability too, do I was able to get their kitchen fully functional again.

Reply from Howdens - Chippenham
Staff very helpful and know their products
We find them very helpful as much over smaller purchases as big ones, making sure we get it right.

Reply from Howdens - Chippenham
Very annoyed!!
Nothing wrong with your branches, it's your accounting team that's the problem. I was a week late with paying my invoice and rather than a phone call or a gentle nudge with a letter you decide to threaten me with court action. I have been dealing with you for well over a decade and that's how you treat your clients is it? Very poor and I'm seriously considering closing my account at the end of the year.

Reply from Howdens - Chippenham
Service shines
I can’t say I really go anywhere else. Going there to order what you know you want is one thing but beyond that their advice, knowledge and service shines, throughout the whole branch.

Reply from Howdens - Chippenham
Such a friendly
Such a friendly, helpful, and knowledgeable team at your Chippenham branch! Thanks to Karen, Donna, and Will, who make the experience really easy. Thanks

Reply from Howdens - Chippenham
The process of replacing our kitchen…
The process of replacing our kitchen has been made easier by the amount of support and advice I have received by all the staff at Howdens in Chippenham. Especially from Hannah, Karen and Donna.
I was able to take home samples which was really useful. Items are readily available and they are a great local company to deal with.
Having a good tradesman/fitter/carpenter who is also helpful and open about costings is also key as the pricing has to go through them unless you have a trade account.

Reply from Howdens - Chippenham
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.