They took time and care to ensure we made the right decision on our new kitchen. Very helpful and knowledgeable staff.
Company replied

Unit 3, Pontygwindy Trading Estate, CF83 3HU Caerphilly, Wales, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
They took time and care to ensure we made the right decision on our new kitchen. Very helpful and knowledgeable staff.
Company replied
The staff in the Caerphilly branch are very helpful and knowledgeable about all the products they sell and answer any queries promptly. The kitchens are high quality and competitively priced as are al... See more
Company replied
Have purchased several kitchens with Howdens in Caerphilly. From start to finish they were always professional. Advice and support available at all times. Every kitchen purchased was of high qua... See more
Company replied
Howden have a wide range of quality products at good prices. The team are very knowledgeable, friendly and helpful. From site visit to design and delivery it was very professional and prompt. Wou... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 3, Pontygwindy Trading Estate, CF83 3HU, Caerphilly, Wales, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They took time and care to ensure we made the right decision on our new kitchen. Very helpful and knowledgeable staff.

Reply from Howdens - Caerphilly
The willingness of the staff to accommodate my requirements. The staff are always welcoming and friendly and always willing to go the extra mile to help.

Reply from Howdens - Caerphilly
Gave my postcode spoke to me by my name ordered my door and paid in under2 mins,
Went to despatch,staff already on the way with my door.
5 Star.

Reply from Howdens - Caerphilly
Howden have a wide range of quality products at good prices.
The team are very knowledgeable, friendly and helpful.
From site visit to design and delivery it was very professional and prompt.
Would highly recommend them and will definitely use again.

Reply from Howdens - Caerphilly

Reply from Howdens - Caerphilly
Used Howdens Caerphilly for some years now, designers and staff know us well and makes any orders a simple process.

Reply from Howdens - Caerphilly
Staff always helpful and know what they need too. Never bad service or quality items great team in caerphilly

Reply from Howdens - Caerphilly

Reply from Howdens - Caerphilly
Very helpful - good advice
Prompt and efficient service
Great selection
Very pleased

Reply from Howdens - Caerphilly
I had a kitchen from Howdens 8 months ago, the kitchen is great, issues were resolved and everyone in the store was great.
The issue I have is the Lamona equipment they supply. I don't think it's really fit for purpose. cheap tat!
Anyway...
I have a gas hob that is always cleaned and maintained which has developed rust patches all over the face of the 'stainless' steel surface. Looks dreadfull.
I rang Lamona once, Angela said I had the wrong number and transferred me to a random persons mobile phone number - they were not happy.
Second time I rang, gentleman said ' nothing we can do, the item still works, it's cosmetic' ??!!
The item is less that 8 months old and it looks dreadful in a nice kitchen and will only get worse!
It sees when you leave trust pilot reviews, things get actioned!

Reply from Howdens - Caerphilly
Good friendly staff always happy to help you with what you need

Reply from Howdens - Caerphilly
Staff at Caerphilly branch could not be more helpful - 5 star service

Reply from Howdens - Caerphilly
caerphilly branch is always very helpful, staff are knowledgeable, delivery is always prompt. Pleased with all aspects of service

Reply from Howdens - Caerphilly
I had a fantastic experience with Howdens Caerphilly, thanks especially to Rhys, who was incredibly helpful throughout the entire process. His knowledge, professionalism, and friendly approach made everything so much easier. He went above and beyond to ensure I got exactly what I needed, providing excellent advice and top-notch customer service. The quality of the products was outstanding, and the whole team was efficient and reliable. I highly recommend Howdens Caerphilly, and if you get the chance to work with Rhys, you’ll be in great hands!
Ps always check there is Milk in the fridge for my morning coffee ;)

Reply from Howdens - Caerphilly
Have purchased several kitchens with Howdens in Caerphilly.
From start to finish they were always professional. Advice and support available at all times.
Every kitchen purchased was of high quality and at the best value.
Ian was exceptionally helpful and always on hand for advice.
I highly recommend Howdens and look forward to using them in the future.

Reply from Howdens - Caerphilly
Bought a great kitchen from the Caerphilly branch, the staff were incredibly knowledgeable and helpful, and the kitchen is great quality, thank you Howdens Caerphilly

Reply from Howdens - Caerphilly
The staff in the Caerphilly branch are very helpful and knowledgeable about all the products they sell and answer any queries promptly. The kitchens are high quality and competitively priced as are all the other products they supply. They will deliver outside the local area if you have customers further away. I highly recommend this branch of Howdens.

Reply from Howdens - Caerphilly
Had my new kitchen and flooring from Caerphilly Howdens last year. Couldn’t be happier with the quality & service I received. Have had so many compliments on it & it’s transformed my home. The staff were really helpful & no job was too big or too small.

Reply from Howdens - Caerphilly
Excellent service in every visit!

Reply from Howdens - Caerphilly
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.