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Howdens - Bridgend Reviews 

76
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TrustScore 4.5 out of 5

4.7

Unit 11C , Western Avenue, Bridgend Industrial Estate, CF31 3RT Glamorgan, Wales & West, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Only recently started using howdens, but so far and I’m under every impression it will continue, they’ve gone above and beyond for us at every opportunity. They are by far the most friendly and prof... See more

Company replied

Rated 5 out of 5 stars

your local desighner kerry was completly understood our needs from the off .and getting issues resolved imstantly is what i liked

Company replied

Rated 4 out of 5 stars

Staff were really helpful with ordering materials,the work tops were awesome but delivery let you down,most companies give you a slot on the day ,you don't I had to ring 3times just to get told they w... See more

Company replied

Rated 5 out of 5 stars

Our local Howdens is very customer focused. All the staff are very helpful and Alex that assisted us with our recent kitchen unit purchase was excellent. Alex helped us choose the correct units... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. also in
  3. Bedroom Furniture Store
  4. Door Supplier
  5. Flooring Store
  6. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 11C , Western Avenue, Bridgend Industrial Estate, CF31 3RT, Glamorgan, Wales & West, United Kingdom

  • 01656 767 396

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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4.7

All reviews

(76)

8,663 reviews in the last 12 months

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Rated 1 out of 5 stars

Kitchen purchase

This isn’t a review I like doing and it is regarding the Bridgend Howdens branch only.
Iam a customer of llanishen Cardiff,
My auntie wanted a kitchen so I told her to go to her local branch which is Howdens Bridgend. I told them to go to this branch, they dealt with a woman called Fiona. My review of Fiona is bad attitude, cheeky comments like “I’m going to need a bottle of wine tonight after dealing with you”. So they bought the kitchen. Howdens didn’t contact me to verify the use of my account. The only information I had about it was an email receipt once the kitchen was delivered. The kitchen was priced high so I contacted Fiona and her comment on the phone was “what’s this got to do with you?”. I told her it’s my Howdens account. On questioning the price of the kitchen she told me “it’s none of your business, they were happy with the price”. When contacting the manager of the branch, the price was then reduced slightly. The manager was pleasant, unlike Fiona, although he claimed he could only offer a slight reduction because the customer was happy with the price at the time of the sale. Alex on reception was also helpful and pleasant but I was not satisfied with the outcome. To be honest now I feel like I have lost trust in Howdens and I certainly won’t use the Bridgend branch again.

20 October 2021
Howdens - Bridgend logo

Reply from Howdens - Bridgend

Thank you for bringing this matter to our attention, David. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Outstanding service.

We had a nice gentleman, Kevin, come to the house to measure up and consult. We then made an impromptu appointment to have a look at the possible design with Tasha. We cannot thank her enough for her warmth, time, patience, and willingness to work with us until we had exactly what we wanted. Absolutely outstanding service as a result we completed the order within 5 days. Highly recommended.😊

24 September 2021
Unprompted review
Howdens - Bridgend logo

Reply from Howdens - Bridgend

Good afternoon Clare, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 5 out of 5 stars

Always very helpful plenty of stock in…

Always very helpful plenty of stock in house

19 September 2021
Howdens - Bridgend logo

Reply from Howdens - Bridgend

Good morning, thank you for leaving a 5* review. We're sure that the team at the Bridgend depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Brilliant service

Great selection of products and excellent delivery and returns system.
Very happy customer!!

3 August 2021
Howdens - Bridgend logo

Reply from Howdens - Bridgend

Hi Alex. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Harriet.

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