I have been dealing with a young lady Dionne at the Binley branch in Coventry and cannot state how helpful she has been and the bonus of being served with a smile, which isn’t always the case unfortu... See more
Company replied

Unit 5, Golden Acres Lane, Binley Industrial Estate, CV3 2RT Coventry, Wales & West, GB
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I have been dealing with a young lady Dionne at the Binley branch in Coventry and cannot state how helpful she has been and the bonus of being served with a smile, which isn’t always the case unfortu... See more
Company replied
Had good advice about picking internal doors,handles..staff were friendly and polite,overall a very good service and will be back for more materials
Company replied
Polite and professional staff at the Binley Depot, who provided excellent customer service skills. Competitive price and delivery on time as arranged.
Company replied
Had the pleasure of dealing with Chris today from Binley today had a problem with a product sorted straight away cheers pal
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 5, Golden Acres Lane, Binley Industrial Estate, CV3 2RT, Coventry, Wales & West, United Kingdom
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Polite and professional staff at the Binley Depot, who provided excellent customer service skills. Competitive price and delivery on time as arranged.

Reply from Howdens - Binley
Everything last few months has been bad from your company

Reply from Howdens - Binley
Booked an appointment for a bedroom
Agent turned up measured room gave us a catalogue offered us no ideas
More interested in our kitchen
Told use a plan would be ready in a week
3 weeks on and no contact
Total waste of our time
Don’t recommend Coventry branch Binley

Reply from Howdens - Binley
This Howdens is by far the worst Howdens I’ve ever used. Go to a different branch!
I’ve been a carpenter for 21 years and have used Howdens in Minworth on and off for most of it.
Other Howdens branches are not perfect and will make some mistakes from time to time which is understandable. But this Howdens is absolutely incompetent in every way. The staff are completely useless at carrying out the simplest of tasks. Unskilled and dimwitted.
They send the wrong stuff. Loose things and never EVER call you back.
Steve Young the designer did countless designs without a finalised master design. This meant when he was away for weeks and weeks and I was fitting the job, no one knew what design we were working off. The other designers don’t know their product. I could go on and on about their incompetence. These are just a few of the problems I encountered.
If you want to use Howdens that’s ok, just don’t use this branch. You WILL receive terrible service and feel like pulling your hair out.

Reply from Howdens - Binley
Had good advice about picking internal doors,handles..staff were friendly and polite,overall a very good service and will be back for more materials

Reply from Howdens - Binley
What went wrong this time ?
Well the answer is the same as always
Order some materials a week in advance to ensure you can have them all on the day you need not just half
Yes we have that in stock yes we have reserved that for you
Come in next week and collect
Roll on next week
Sorry we do t have any available but we have some in one of our local branches
But you will have to travel to three of them to complete your order

Reply from Howdens - Binley
I have been dealing with a young lady Dionne at the Binley branch in Coventry and cannot state how helpful she has been and the bonus of being served with a smile, which isn’t always the case unfortunately.
I would highly recommend her and Howdens

Reply from Howdens - Binley
Total incompetence in kitchen design and management on a hole new level.
Using my account without my permission and no signature leaving money outstanding on it.

Reply from Howdens - Binley
Very easy to deal with sales staff know what to do and how to sort your problems great price and fantastic product

Reply from Howdens - Binley
Had the pleasure of dealing with Chris today from Binley today had a problem with a product sorted straight away cheers pal

Reply from Howdens - Binley
What made my experience great,
Was that you all that I needed in store,
And items that you didn’t have in store were at the store the very next day well done.

Reply from Howdens - Binley

Reply from Howdens - Binley
Brilliant as always. Helpful, friendly and so easy to work with. Great bunch of staff.

Reply from Howdens - Binley
When I bought a kitchen from you I also bought a black sink and tap. The water pressure on the hot was poor after 2 hours of a plumber time it was found the tap had a blockage more cost to me for buying one of your kitchen

Reply from Howdens - Binley

Reply from Howdens - Binley
Naeem and the team at Binley, Coventry always go the extra mile to help… Just a joy to deal with! Thanks guys x

Reply from Howdens - Binley
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