Banner for Howdens - Bath

Howdens - Bath Reviews 123

TrustScore 4.5 out of 5

4.5

Units 2 - 4, Locksbrook Road Trading Estate, Bath, BA1 3DZ Somerset, South West, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had a great experience thanks largely to Paula of Bath Howdens who not only showed how we could have a kitchen upgrade that need not cost the earth but which improved the function as well. Paula w... See more

Company replied

Rated 5 out of 5 stars

I always get a great service from the Bath branch and Shaun always delivers a great service with great drawings. It’s a great run branch

Company replied

Rated 3 out of 5 stars

I made a special journey to the Bath store to buy 2 OBI tubes of construction adhesive. I arrived just after midday on Day 1 of the Rooster Sale and there was no OBI in stock. What a disappointment.

Company replied

Rated 5 out of 5 stars

My experience with the purchase Of 2 kitchen required Inc worktops has been a pleasure from the early planning until this week taking delivery. I am a developer and build my own properties a... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Door Supplier
  4. Flooring Store
  5. Kitchen Furniture Store

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 2 - 4, Locksbrook Road Trading Estate, Bath, BA1 3DZ, Somerset, South West, United Kingdom

  • 01225 310 784

4.5

Excellent

TrustScore 4.5 out of 5

123 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always get a great service from the…

I always get a great service from the Bath branch and Shaun always delivers a great service with great drawings. It’s a great run branch

14 May 2026
Howdens - Bath logo

Reply from Howdens - Bath

Hello P T Masonry LTD,

Thank you for your positive feedback about the Bath branch and Shaun's service.

Best wishes, Alexandra

Rated 4 out of 5 stars

All good

All good all ok

21 April 2026
Howdens - Bath logo

Reply from Howdens - Bath

Hello Paul,

Thank you for your feedback and for rating us 4 stars.

Best wishes, Alexandra

Rated 3 out of 5 stars

No OBI instruction adhesive on day one of the rooster sale!

I made a special journey to the Bath store to buy 2 OBI tubes of construction adhesive. I arrived just after midday on Day 1 of the Rooster Sale and there was no OBI in stock. What a disappointment.

24 March 2026
Howdens - Bath logo

Reply from Howdens - Bath

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Bath depot for their acknowledgement.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.


Many Thanks

Alexandra

Rated 5 out of 5 stars

Love using the Bath depot

Love using the Bath depot. Always very helpful and knowledgeable.
Always get a smile when I walk in the depot!

24 December 2025
Howdens - Bath logo

Reply from Howdens - Bath

Hello Greg,

Thank you for your kind words and for sharing your positive experience with our Bath depot team. We're delighted to hear that you find our staff helpful and knowledgeable, and we look forward to welcoming you with a smile on your next visit.

Best wishes,
Todd

Rated 5 out of 5 stars

Quality products at a good price.

Quality products at a good price.
Helpful, knowledgeable staff.

6 October 2025
Howdens - Bath logo

Reply from Howdens - Bath

Hello Tim,

Thank you for your positive feedback about our products and staff.

Best wishes, Alexandra

Rated 5 out of 5 stars

Staff very friendly polite and…

Staff very friendly polite and helpful

7 August 2025
Howdens - Bath logo

Reply from Howdens - Bath

Hello D Goodenough,

Thank you for your kind words about our staff being friendly, polite, and helpful. We are pleased to hear about your positive experience with us.

Best wishes,

Rated 5 out of 5 stars

Friendly and accommodating for the…

Friendly and accommodating for the kitchen units and materials ordered.

3 July 2025
Howdens - Bath logo

Reply from Howdens - Bath

Hello Shawn,

Thank you for your positive feedback about our friendly and accommodating service for your kitchen units and materials order. We are pleased to hear that you had a great experience with us.

Best wishes,

Rated 1 out of 5 stars

Only interested in money

Only interested in money, trade customers treated like cash machines not crucial buisness partners. Howdens recently changed their accounts process, and it's a disaster.

13 June 2025
Howdens - Bath logo

Reply from Howdens - Bath

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars
Howdens - Bath logo

Reply from Howdens - Bath

Hello Andrew,

Thank you for your kind words and for taking the time to leave a review. We're pleased to hear that you found the transaction easy and our staff friendly.

Best wishes,
The Howdens - Bath Team

Rated 5 out of 5 stars

nice units

nice units, not too hard to build

14 April 2025
Howdens - Bath logo

Reply from Howdens - Bath

Hello Philip,

Thank you for your feedback on our units. We're pleased to hear that you found them easy to build.

Best wishes,

Rated 5 out of 5 stars

I cannot recommend Howdens highly enough

We have just finished our kitchen and breakfast renovations and used Howdens for the new kitchen.
The first thing to say about Howdens-Bath is that the kitchen designer was absolutely superb. Her ideas and suggestions were invaluable, she was readily available to answer questions or sort out issues arising during the works.
Secondly we like the excellent quality of the wooden kitchen and quartz worktop, the latter was fitted very precisely by a dedicated team.
Finally, the showroom staff and the company itself were good to deal with. Deliveries were made on time, returns or exchanges were dealt with via our kitchen designer and processed quickly by the showroom staff.
I cannot recommend Howdens highly enough.

25 July 2024
Unprompted review
Howdens - Bath logo

Reply from Howdens - Bath

Hello,

Thank you for sharing your experience with Howdens in Bath. We're delighted to hear that you were pleased with our support and the quality of your new kitchen and worktop.

Take care and have a lovely day!

Rated 5 out of 5 stars

Been useing Howdens for 30 years +…

Been useing Howdens for 30 years + allways great designs and helpfull staff.

Thing with kitchens at any company there will be some missing parts,we use Bath branch which carrys a large stock.When you need something there allways there to to help

27 February 2025
Howdens - Bath logo

Reply from Howdens - Bath

Good morning, Thank you for the positive review, that is great to hear! Take care and have a lovely day.

Rated 5 out of 5 stars

Yay for Paula at Bath Howdens

We had a great experience thanks largely to Paula of Bath Howdens who not only showed how we could have a kitchen upgrade that need not cost the earth but which improved the function as well. Paula went above and beyond in answering all our questions and supplying a list of potential suppliers. We feel very lucky to have had Paula as our guide and kitchen fitter Simon Jones who enabled us to make a a silk purse.

14 January 2025
Unprompted review
Howdens - Bath logo

Reply from Howdens - Bath

Hi there Mousiechan, Thank you for taking the time to write such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Shaun Cullen Howdens Bath

Having decided on a Howdens kitchen we were given an appointment within 2 days of enquiring. Shaun Cullen arrived and was friendly and professional. He listened well to our requirements and made suggestions where appropriate. Within a very short space of time we received our kitchen plans and were delighted. We thank Shaun for making this a stress free experience and would highly recommend.

14 January 2025
Unprompted review
Howdens - Bath logo

Reply from Howdens - Bath

Hi Richard Cumberland, thank you for leaving this 5-star review for Howdens - Bath! Take care and have a lovely day.

Rated 5 out of 5 stars

Excellent

Friendly, professional, helpful. When ever I visit Howdens everyone always makes me feel I am important and they always try their best. Excellent service.

7 September 2024
Howdens - Bath logo

Reply from Howdens - Bath

Good afternoon Suzanne, Thank you for your feedback on our Howdens - Bath depot. Take care and have a lovely day. Cha

Rated 5 out of 5 stars

As usual great service from the team in…

As usual great service from the team in the Bath store, I have been a customer for over 25 years and the kitchens I installed back then are still going strong to this day. Can not fult the service and product.

24 February 2024
Howdens - Bath logo

Reply from Howdens - Bath

Hi, Thanks for leaving this 5 star review for the Howdens - Bath depot! Have a lovely day! Tash.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look