Hot Sauce Emporium Reviews 

415
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the impressive variety of spicy products, praising the delicious flavors, excellent quality, and reliable heat levels available. Shoppers regularly mention that orders are dispatched promptly, arriving in pristine condition thanks to secure and careful packaging practices. Buyers frequently express their enthusiasm for returning to purchase more items due to the consistently outstanding service provided. Some reviewers were not happy with the postal carrier used for shipping, noting that deliveries occasionally faced frustrating delays before finally arriving. A small group of people also mentioned receiving items that were close to expiration or experiencing occasional issues with packaging seals during transit.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting an amazing variety of heat levels and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting consistently fast shipping times and... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent standard and... See more

Order

Consumers find the order experience to be satisfying, consistently highlighting prompt deliveries and simple... See more

Service

Customers consistently note positive experiences with service, highlighting excellent support alongside fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whilst I haven't sampled the contents yet (and some items are presents for other people), I can say from previous experience that the chilli snacks and hot sauces will be first rate. The ordering pro... See more

Rated 5 out of 5 stars

Great products at reasonable prices. It’s the only place I can consistently purchase Marie Sharpes products. My only criticism is with the Royal Mail delivery which was supposed to be 48hrs and took 4... See more

Rated 5 out of 5 stars

My goto hot sauce supplier. I've always been a fan of the psycho juice range, particularly the Red Savina and the Chipotle Ghost. My last order had an issue due to Royal Mail not the emporium. Althoug... See more

Rated 5 out of 5 stars

easy ordering - looking for hot sauce and did not disappoint the sauces I ordered were hot , hot , hot - luvvly jubbly will defo become a regular customer delivery arrived as advised and driver l... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

415 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(415)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yim yum

I put the wrong address and the store was quick to help me correct it. Super fast shipping. Very happy.

19 June 2026
Rated 5 out of 5 stars

My favorite

It's already a few years what I'm buying chilli sauce from them, always fast delivery and sauces are just perfect. Really recommend to try.

18 June 2026
Rated 4 out of 5 stars

The products are superb

The products are superb! The gherkins are gorgeously hot. Last time I ordered stuff I got free gifts with the order about 2 years ago, not getting them this time is the reason for 4 stars I stead of 5. Loved the Elvis joke, but don't be cruel.

2 June 2026
Rated 5 out of 5 stars

Hot Sauce

Easy to navigate website, easy order and checkout procedure and tracking of order up to date and accurate and arrived on time and most importantly the description of the sauce I ordered was spot on(it was hot and awesome), no problems at all.

29 May 2026
Rated 5 out of 5 stars

Great products at reasonable prices

Great products at reasonable prices. It’s the only place I can consistently purchase Marie Sharpes products. My only criticism is with the Royal Mail delivery which was supposed to be 48hrs and took 4 days, I wouldn’t normally mention this but I paid £4.95 for the privilege. I would encourage Hot Sauce Emporium to give customers a choice of courier as Royal Mail is letting them down, there packaging is always beyond reproach.

26 May 2026
Rated 5 out of 5 stars

great service

correct delivery arrived in good time and left where instructed - couldn't wait for it to arrive
I am addicted to my favourite hot hot sauce

29 April 2026
Rated 1 out of 5 stars

Cancelled order

Purchased 4 or 5 different hot sauce, after purchasing was contacted to say the product was 2 years out of date. The new bottle was 1.80 more. I would have thought due to the mistake been on the supplier side the would just send me the new bottle. Instead they canceled the item.

5 May 2026

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