I have been with hostpapa since 2019-20. I have seldom encountered technical issues but when I have, their technical team has resolved any issues I might have had without leaving me hanging... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About HostPapa
Written by the company
About Us
Superior customer experience, affordable pricing and lightning-fast servers powered by renewable resources?!
That's what I'm talking about! 😎These have been a part of our service for almost two decades. HostPapa is the go-to spot for aspiring entrepreneurs to give their venture a memorable name, develop a unique brand identity, and launch a stunning website. 🤩
Got stuck? 🤔 Have no fear, friend! 🥰
At any time of day or night, our customer service representatives are always there to assist you and provide the most helpful and enjoyable service you've ever had, backed by years of experience and cutting-edge industry knowledge. 😇
All you have to do is to keep dreaming!
We'll take care of the roadblocks preventing you from turning your dreams into reality!
As long as you accomplish your goals, we accomplish ours! 🎯
Our Products
We use every tool at our disposal to guarantee that your project will succeed beyond your wildest dreams. The following is a list of a few products that can help you achieve new heights:
HostPapa Do-It-For-Me
🛠️ Build My Website 🛠️Avoid wasting time on tedious tasks like learning a new website development technology or hiring and supervising a design agency. We'll handle everything for you at a minimal cost 🤑, freeing you your time to concentrate on operating your business 📈
Your site is optimized for mobile use 📱 and search engines, making it more visible to potential buyers. 👀
Simply fill out the form and one of our Web Solution specialists will contact you to set up a free, no-obligation 20-minute consultation. They'll talk about how you envision your ideal website to be designed. 💖

Contact info
5063 North Service Road., Suite 102, L7L 5H6, Burlington, Canada
- 905-315-3455
- info@hostpapa.com
- www.hostpapa.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As always the support team at HostPapa are very knowledgable and helpful
As always, the support team at HostPapa are very knowledgable and helpful when I hit a snag or issue with my hosting. Today I was dealing with Jaywel P, and got a 403 error resolved in a few minutes. Very happy with the support I get
Exceptional Customer Service!
I have been with Host Papa (previously LFC Hosting) for over 20 years and have been thrilled with the service the whole time. The customer support has always been and continues to be exceptional and with real people!
Seriously amazing customer support at…
Seriously amazing customer support at HostPapa. Allison helped us on the spot to deal with an SSL certificate issue that our old hosting company used to struggle with every year. Very happy we have moved to HostPapa!
i had an issue with my Domain
i had an issue with my Domain, Alisson was quick and sufficient to solve my problem and put my mind at easy, outstanding customer service team, i cant recommend them enough!! thank you again!
The Hostpapa Email Setup Support
The Hostpapa support team was very patient with me as I was tring to set up an email account without really knowing how. They stayed with me until it was done.
Very Satisfied
Haithem was very patient and thorough and got the job done.
It made for a good customer experience
Their online chat Support is…
Their online chat Support is comprehensive and quick. The website interfaces is intuitive and easy to use.
Their human customer service goes above and beyond
It's always easy to connect with a real person on host papa and they go above and beyond in order to help solve a problem or simply answer questions. There is no AI chatbot in between, which is great. And the problem is always solved. Hostpapa is competitive with a wide range of products and I have used them for years but mostly I stick with them because of their outstanding customer service.
This company is amazing
This company is amazing, super patient, extremely knowledgeable and helpful! Highly recommend these guys!!!
I had a great experience with HostPapa…
I had a great experience with HostPapa support, especially with Cherry. She helped me resolve an issue with my domain setup that I was struggling with for a while. Cherry was incredibly patient, took the time to understand my situation, and explained everything clearly in a way that was easy to follow.
What really stood out was her calm and understanding approach. She never rushed the process and made sure everything was working properly before finishing the session. Thanks to her help, my domain issue is now fully resolved.
I truly appreciate the excellent support. Thank you, Cherry!
Exceptional Customer Service!
I can’t emphasize enough how pleased I am with the customer service provided by Host Papa. Oussama Boujerda was the person who helped me with the migration of my website and he went “ABOVE AND BEYOND” to ensure the migration was completed to my satisfaction! I can’t thank him enough for the help he gave to me!! Thank you for being such a professional and helpful company. I hope totally happy with your hosting service - tremendous!
Cherry saved my stress!
Cherry was a very helpful representative. I thought I lost my whole business site, but she was able to get it back for me! Phew! I recommend Host Papa. I'm a recent transfer to their service, and I find it to be a great one.
Jericho M
Jericho M, was great in helping me with a website issue we had, fixed it within 5min and site was back up and running A+++ customer service.
Thanks HostPapa
Jericho M
Jericho M. helped me sort out 1x servier issue and 1x domain/site related issue - sometimes it's not always the help that is useful for a customer but an understanding behind why some issue has or is persisting and helpful clarity besides the help can go a long way
Asked for some help with DNS settings…
Asked for some help with DNS settings and was able to implement straight away without any issues. Fantastic service
Excellent
Excellent! Thanks go to all of the team for the super-smoothe transfer of my website. Special thanks to Adriana for her help and patience in providing me with all of the information I requested and for guiding me through the process. I look forward to a long association with this highly professional hosting service. Thanks again … Eric P.
Amazing tech support
Always, and I mean always get amazing tech support from HostPapa, they go above and beyond.
Bahaeddine C is an absolute lifesaver
Bahaeddine C is an absolute lifesaver! My website was down and throwing multiple errors, and he fixed everything within minutes. I’m incredibly grateful, thank you so much!
If I Could Give A Zero That Would Still Be Too High
An "Account Manager" told me I needed more storage and threatened that my email would be defaulted if I did not. He offered the option to "migrate" it to a Microsoft 365 account with more storage. He said it would be a simple matter of migrating the emails which would be done outside of business hours, would not effect my incoming emails and would be done quickly. Turns out, they did the migration this morning during business hours, my email service stopped completely shortly after they started and it has been down ever since. This is the same company who "migrated" my e-mail account when they took over Junpline and said it would be quick and painless. Took two days for them to fix that one. My email has now been down the entire day and all I get are some email messages from a "product specialist" who writes like he just flunked third grade English. Evidently Host Papa "product specialists" are too good to pick up the phone and try to work with the paying customers. To top it off, my email is still not working and all Host Papa can say is that they will write another ticket. Bet it is going to be more than 2 days on this one. Worst customer service ever.

Reply from HostPapa
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







