Hosteeva Reviews 117

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the properties, highlighting their cleanliness, comfort, and modern design. Many people appreciate the convenient locations, often noting proximity to attractions, restaurants, and amenities. The facilities are frequently mentioned as well-equipped, offering everything needed for a pleasant stay, from full kitchens to various recreational options. However, some customers also noted issues with the service, experiencing unresponsiveness, unprofessionalism, or delays in addressing problems like maintenance requests. A few other people also felt that the staff could be unhelpful or that the properties had significant cleanliness and maintenance issues not reflected in the listings, such as broken fixtures, poor water pressure, or non-functional appliances.

What people talk about most

Location

Customers consistently note positive experiences with location. Many reviewers describe properties as being... See more

Facilities

Clients share positive opinions on facilities, often highlighting the cleanliness and comfort of the... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent service, describing it... See more

Staff

Reviewers highlight ambiguous aspects of staff. Many customers praise the staff for being kind, helpful, and... See more

Quality

Users describe positive interactions with quality. Many customers found properties to be clean, welcoming,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What I really loved was the thoughtful consideration and how well my requests were understood. We laughed out loud together and felt completely at home — cooking, eating, and sharing moments like one... See more

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Contact info

3.9

Great

TrustScore 4 out of 5

117 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hosteeva addressed problem promptly

We had some issues with the AC in our rental which made for a miserable stay one of the nights we had booked. Hosteeva followed up right away, and on multiple occasions. We really appreciate their speedy response and effort to make things right. Lea, specifically, was very helpful.

12 July 2024
Unprompted review
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Reply from Hosteeva

Thank you so much for your kind words, Danielle! We're sorry for the inconvenience with the AC, but we're glad to hear that our team could assist you promptly. We appreciate your understanding and look forward to welcoming you back for an even better experience in the future!

Warm regards, Lea Team Hosteeva

Rated 5 out of 5 stars

Great place to stay:) Very spacious…

Great place to stay:) Very spacious and clean. Will stay here again!

6 July 2024
Unprompted review
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Reply from Hosteeva

Thank you for your kind words, Tanya! We're delighted to hear that you enjoyed your stay and found the place spacious and clean. We look forward to welcoming you back again! Salute, Carrie, Team Hosteeva

Rated 5 out of 5 stars

Beautiful spot to stay!

My stay was great! The rooms have everything you need. My room was clean and modern. The shower was amazing! The open kitchen is well stocked with all the tools to make your own meal. Beautiful, quiet backdrop! Will definitely return.

4 July 2024
Unprompted review
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Reply from Hosteeva

Thank you for your wonderful review, Dawn! It's great to know you had a great stay and found the rooms clean, modern, and well-equipped, as well as enjoyed the amazing shower and the well-stocked open kitchen. We're glad the beautiful, quiet backdrop added to your experience. We look forward to welcoming you back for another fantastic stay! Lily, Hosteeva Team






Rated 5 out of 5 stars

Great hosts!

The place was great! Unfortunately, we had some issues that were out of the control of our host, but Hosteeva rectified. The sign of great hospitality is turning lemons into lemonade and they did just that. Thank you!

4 June 2024
Unprompted review
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Reply from Hosteeva

Thank you for the awesome review! We're thrilled you enjoyed your stay despite the hiccups. We believe in turning lemons into lemonade, and we're glad we could serve up a refreshing experience for you. Hope to see you again soon! Salute, Carrie, Team Hosteeva

Rated 5 out of 5 stars

Carolinian Corner Gem Views

This unit was magnificent. The ocean views were stunning. The unit had everything we needed to make our vacation enjoyable. The kitchen was fully stocked and the beach supplies with chairs, umbrella , boogie board & baskets to carry towels and sunscreen. Would love to stay here again. Carolinian Corner Gem Views unit!

27 June 2024
Unprompted review
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Reply from Hosteeva

Thank you for your wonderful review! We're delighted to hear you enjoyed the stunning ocean views and found everything you needed for a fantastic vacation. We're glad the fully stocked kitchen and beach supplies added to your experience. We look forward to welcoming you back to the Carolinian Corner Gem Views unit again! Salute, Carrie

Rated 1 out of 5 stars

Worst experience booking a 5star hotel

Worst experience booking a 5star hotel! Shame on the hotel!! It was going to be an anniversary stay on st simons island ga. Never been put through so many hoops concerning security . I guess they want the dna of my first born to prove I actually fathered the child,,Expedia, who we booked through, has a great security protocol. And that was not enough for this group / hotel,! Needless to say, no recommendations for this place…"…and we have not even started our stay,!

20 June 2024
Unprompted review
Rated 5 out of 5 stars

The room was amazing

The room was amazing! We stayed at the Meridian Plaza, was a little skeptical after the reviews but we had no problems what so ever! The condo was beautiful, and clean. The view was amazing! Fully stocked with all kitchen necessities. The beds were so comfortable I wish I could take one home! If I could give 10 stars I would. This was our very first family vacation and we will for sure book with Hosteeva again!

19 June 2024
Unprompted review
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Reply from Hosteeva


Thank you for your awesome review! We're super happy to hear that your stay at the Meridian Plaza was amazing and that you had no issues despite being skeptical after reading some reviews. We do everything we can, but we know we can't please everyone. It's fantastic that you found the condo beautiful, clean, and fully stocked with all the kitchen necessities. We're glad you loved the view and found the beds so comfortable. We're honored that you chose us for your first family vacation and can't wait to have you back with Hosteeva again! If we could give you 10 stars as a guest, we would! Cheers, Carrie, Team Hosteeva





Rated 5 out of 5 stars

The place was more beautiful than we…

The place was more beautiful than we expected. We were in total awe when we entered. The pictures did the place no justice. The balcony was the length of the place so it was plenty of space for our group of 10 to stretch out and be comfortable. To add to the balcony, there was also a bathroom on the balcony so you didn't have to go inside if you had to use it. The location was great. We were a block away from a lot of restaurants and entertainment. The trolley was a block away also. This was the absolute most beautiful place we could have chosen for our pre wedding activities.

8 June 2024
Unprompted review
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Reply from Hosteeva

It's fantastic to hear that your experience exceeded your expectations, Yolanda! We're thrilled that you found the place even more beautiful in person and that it provided ample space and convenience for your group. The addition of the balcony bathroom sounds like a great feature, and we're delighted that the location worked well for you, being close to restaurants and entertainment. Thank you for choosing our place for your pre-wedding activities, and we wish you all the best for your upcoming wedding!
Cheers! Carrie, Team Hosteeva




Rated 5 out of 5 stars

Great Rental Experience: Easy, Fast, and Reliable!

Just used a vacation rental agent and had an awesome experience! Booking was super easy and quick, and the staff were super friendly and helpful. The rental place was just like in the pictures – clean, cozy, and had everything we needed. Prices were fair, and the rental terms were clear. Definitely using their services again and totally recommending them to everyone!

6 March 2024
Unprompted review
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Reply from Hosteeva

It sounds like you had a fantastic rental experience, Sally! It's wonderful to hear that the booking process was smooth and efficient, and that the staff were friendly and accommodating. It's also great that the rental property met your expectations and provided everything you needed for a comfortable stay. Fair prices and clear rental terms are definitely important factors. We're thrilled to hear that you'll be using their services again and recommending them to others. Thanks for sharing your positive experience! Cheers! Carrie, Team Hosteeva

Rated 5 out of 5 stars

Had a great time here

Had a great time here. Quiet and comfortable, perfectly located with many restaurants and events close by.

6 June 2024
Unprompted review
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Reply from Hosteeva

Thanks for the awesome feedback, Robert! We're thrilled you had a great time. It’s fantastic to hear you found our place quiet, comfortable, and perfectly located with plenty of nearby restaurants and events. Can’t wait to have you back soon!
Cheers, Carrie, Team Hosteeva

Rated 5 out of 5 stars

Everything about my experience is…

Everything about my experience is praise worthy

7 June 2024
Unprompted review
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Reply from Hosteeva

Hi Mark! Thank you so much for sharing your feedback with the community members. We are thrilled to know every aspect of your experience was great. Do come again! Brian, Team Hosteeva

Rated 5 out of 5 stars

Great gem!

Great place! We used to stay on the beach and it was really hard to find something that fit our family needs on a budget. So we decided to shop around a little on Booking.com and found this lovely gem! Great price, Very spacious. Lovely patio with a field of grass where we would casually see geese roaming around with their babies. So cute! Also, down the little hill led us to such cute little turtles….so adorable. Room was equipped with everything we needed to enjoy and feel like we are home. Great view of a golf course. About 7 mins to walmart (gotta have a walmart!! Lol), 1 mile from the beach, close to shops and all the entertainment Myrtle Beach has to offer. Thanks for helping our visit be so comfy and help us create great family memories.

30 May 2024
Unprompted review
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Reply from Hosteeva

Thank you for your lovely review, Deera! We're thrilled you enjoyed your stay and found everything you needed for a comfy and memorable family trip. The geese and turtles are always a delight! We’re glad our location and amenities worked well for you.
Hope to see you again soon! Salute, Carrie

Rated 5 out of 5 stars

Great customer service

Brian was great, helped me with my concerns.

2 June 2024
Unprompted review
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Reply from Hosteeva

Thanks for the shoutout, Megan! We're so glad Brian could help with your concerns. We'll make sure to share your feedback with him. We hope to see you again soon! Cheers, Carrie, Team Hosteeva

Rated 2 out of 5 stars

I don’t normally give bad reviews

I don’t normally give bad reviews. I feel I have to in this situation. We stayed in MERCHANT LOFTS in NOLA. Unit 301. The dead bolt on the door would not stay locked. While we were inside or outside. No where in the instructions does it say you have to put in the code when you leave. On our last night someone came into our unit. I know I locked the deadbolt. It was 2:50am. Luckily, I am a light sleeper. I heard the deadbolt unlock but wasn’t sure that was what it was. So I got up to check and our door was open and the elevator door was closing. As far as I can tell nothing was stolen. We were not harmed, but needless to say we did not go back to sleep after.
This is a safety issue that needs to be addressed. I am reaching out to possibly get the floor video to see if the person took anything. This building has a coded entry and all of the doors have a coded entry. So the lock did not work or the code is the same in different floors. Not appropriate or safe.
The Merchant Lofts and Hosteeva need to fix this so it doesn’t happen to anyone else.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

The condo was spacious and very clean

The condo was spacious and very clean! Location was excellent! Will definitely stay again with Hosteeva!

19 May 2024
Unprompted review
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Reply from Hosteeva

We're absolutely thrilled that you enjoyed your stay with us, Tina! Hearing that you found the condo spacious, sparkling clean, and loved its fantastic location truly warms our hearts. We're genuinely grateful for your kind words and can't wait to have you back with us at Hosteeva! Lily

Rated 5 out of 5 stars

Great location!!

Location was great we were in walking distance to everything. The condo was very clean,spacious and quiet!

25 May 2024
Unprompted review
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Reply from Hosteeva

Hi Alexis,

Thank you so much for sharing your review. We are thrilled to know you enjoyed the perfect location of our place, where everything was within walking distance yet still provided a peaceful atmosphere.

We would love to host you again in the future for another memorable experience!

Brian
Team Hosteeva

Rated 5 out of 5 stars

Absolutely loved my stay here

I really enjoyed my stay. Entrance to the building and rooms all required codes. We loved the lazy river and it was right on the beach. The rooms were clean and very nice. We had five adults and one teen and we were all very comfortable. Full kitchen, washer, dryer, everything we needed for our stay. I will stay here everytime I visit Myrtle Beach.

22 May 2024
Unprompted review
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Reply from Hosteeva

It was a pleasure having you and your group, Lynne!

We're thrilled to hear that you had such a wonderful stay with us and appreciated our place. It's great to know that the security features, like the coded entrances, helped you feel safe and secure. We're glad you enjoyed the lazy river and the convenient beach access—two of our favorite features as well!

Your kind words mean a lot to us, and we can't wait to welcome you back to Myrtle Beach on your next visit!

Brian
Team Hosteeva

Rated 3 out of 5 stars

Beautiful Condo and amenities, Nonchalant Front desk Staff

First, I’ll like to say that hosteeva customer service reps are friendly and accommodating. I appreciate how quickly they respond to incidents or feedback. Our condo was located at the California Building in New Orleans. The building amenities are nice and the condo was perfect for two couples. Our condo was clean, spacious, and nicely decorated.

However, on our first night, there was a pajama party on the 8th floor and our condo was located on the 6th floor. This party led to a shooting incident on one of the elevators. We had no idea that an “incident” occurred until we were heading out for the night (~1am) and ran into detectives in the lobby and a police presence outside the building. There was no indication of a crime scene or any caution tape. We were quickly rushed out of the building and one of my male friends was even told to get on the ground. Keep in mind we were waiting for our Uber for our first night out. When we got back there was still blood in the lobby, blood on the elevator’s floor, and vomit in a different elevator. We asked the security guard what happened and he was able to tell us it was a domestic dispute and they attended the party on the 8th floor. We expressed our concerns to the “overseeing building manager” he blew us off and nonchalantly said “ you can call the number on the back of this door but all calls will just be forwarded back to us anyway”. We asked when will the blood and vomit be addressed since it’s been several hours already. He said “by 9AM but I’m not sure …it could be longer”.

As the overnight manager with guests paying their hard earned money someone from the front office staff should’ve cleaned it right away. As guests we shouldn’t have to wait until the cleaning crew arrives at 9AM or later.

This review is not to deter anyone from staying at this location. As the condo it self was really nice. The hosteeva reps were understanding and are trying to work with the property manager for some sort of resolution. But we felt as if the building manager and staff was not taking our concerns seriously. I’m not sure if this is a common occurrence since it did not raise any alarms to them but it’s unacceptable and made us very uneasy.

17 May 2024
Unprompted review
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Reply from Hosteeva

Thank you for your detailed feedback, Kassandra. We're glad to hear that you found our representatives friendly and accommodating, and that you appreciated the prompt responses to incidents or feedback. It's also wonderful to know that you enjoyed the location, amenities, and décor of our place, making it a perfect stay for two couples.

However, we are truly sorry about the distressing incident you encountered during your first night. While we do not manage the entire building, but only few units there, we are actively working with the property management to address these issues and ensure they do not recur.

Take care and safe travels!

Brian
Team Hosteeva

Rated 5 out of 5 stars

Bumpy start but finish was great!

Started off with a problem with the unit we had but it was quickly resolved the next morning was put in a different unit very clean exactly what we needed! Met a beautiful woman named Rose Marie, she came up the manager of the building.She came up assisted Us and got us what we needed!! Then I spoke to another Lovely Lady Lea that was compensated us for our inconvenience! What a beautiful experience! You don't find the kind of assistance in customer service as we received today! It's been great and very accommodating on every hand!

19 May 2024
Unprompted review
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Reply from Hosteeva

Thank you so much for sharing your wonderful experience, Ana! It was a pleasure assisting you and we hope to have you back in the future :)
Best, Lea

Rated 5 out of 5 stars

Great location

Great location! Nicely furnished!

6 May 2024
Unprompted review
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Reply from Hosteeva

Thanks for your positive comments, Devin! We would love to welcome you again in the future. Take care and safe travels! Brian, Team Hosteeva

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