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Company details

  1. Software Company

Written by the company

Horago is an eMenu ordering system for the food and beverage industry. We handle hundreds of thousands of orders every year for forward-thinking businesses around the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

So easy to use

So easy to use! I was in a busy restaurant and Horago made things so much simpler than they usually are. Need this at every restaurant!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

So seamless

So seamless - i used in France where I have trouble with the language .....ordered and payed and had a great lunch

18 February 2025
Unprompted review
Rated 5 out of 5 stars

helps me in operations

Is an excelente software it helps me a lot at my restaurants in Puerto Banus, Marbella, thanks a lot to horago team for the support.

17 October 2024
Unprompted review
Rated 2 out of 5 stars

App non-functional for months for unknown subset of users

EDIT: Thanks to Horago for quickly reaching out, I have sent details about the issue and they are already looking into it. Apparently it is not a general issue, but the cause is still unclear. Leaving my original message below for transparency and upping my review a bit while waiting for the resolution.

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The Horago app has always had annoying issues for years that have never been addressed (for example the impossibility to even create an account due to a ridiculous programming error which has been ignored for years) but since March 2024 the app has COMPLETELY CEASED WORKING FOR ALL ANDROID DEVICES AND NOBODY IS DOING ANYTHING ABOUT IT. (This review is written in June, at least 3 months since the issue was first confirmed, and I am confirming weekly that it has not at any time worked since then). I have confirmed this with multiple Android users and tested using older versions of Android phones that have previously worked just fine.

The company continues to operate as if nothing is wrong and never once addresses these issues despite the fact that their entire service is now 100% useless for half of all users in every place that uses Horago. How in the world they are able to continue acting as a service is beyond me. Even more ridiculously, it seems like their app does get sporadic updates but none of them actually fixes the issue.

31 March 2024
Unprompted review
Horago logo

Reply from Horago

Hi Dan,

I'm sorry to hear that you are having issues ordering with our app through your Android device. I have forwarded your review to our development team internally, and they are looking into the issue. I have checked our ordering data for the period you refer to, and we're having orders coming from Android devices all the time. If you don't mind, you're welcome to send me an email at: matthias@horago.com with some more information; what model your phone is, which version of Android you're using, etc.. We will do our best to resolve this issue asap.

Thank you for sharing the feedback - and apologies for the inconvenience.

Rated 1 out of 5 stars

Horrible app

Not what i expected at all. Ugly design, very few options and the app didn’t work when we had to order so we had to do it the old fashioned way - I do not recommend

30 September 2021
Unprompted review
Show reviews in all languages. (39 reviews)

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