Always speedy delivery, and a super fast response from our rep. Beautiful product range with good stock levels. Great communication about delivery. What more could you ask for - we are happy... See more
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Review summary
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Reviews shaping this summary
Extremely efficient company. Ordered quickly over the phone and had no problems. Only comment I would make is that I didn’t need next day delivery and would have been happy to wait and share th... See more
Company replied
Great all rounder for our school necessities. NOBODY ever seems to notice stock running out but EVERYBODY wants things immediately! Always good to know that next day delivery will help us out.
Company replied
I ordered an item which I needed quite quickly. I got a message from the carrier saying delivery had been delayed but didn't say why or when I would get my order. I emailed Hope to ask if they could c... See more
Company replied
Company details
Written by the company
Hope is a leading international supplier of over 28,000 inventive educational resources and proud ERA supplier of the year winner 2023. With many lines developed by Hope and 100’s of new lines each year, we focus on quality products and award-winning service. We have 99% stock availability on our top 250 selling lines. We offer a choice of delivery options to suit our customer’s needs including free next day delivery. We also offer a free nursery and classroom design service. Passionate about placing wellbeing and sustainability at the heart of everything we do, we have ambitious targets for our ESG commitments. Part of the Findel family of brands, Hope thinks the people who nurture young minds are some of the most important people on earth: they pass on vital knowledge, build confidence and fuel our children’s imaginations to enrich the future. We listen to educators challenges and aspirations and put everything they need in one place from physical resources to inspirational content, lesson planning tools, support and inspiration via EuHu.co.uk - also free to register. If you stand in front of children every day, Hope is all you need. For more information visit hope-education.co.uk.
Contact info
2 Gregory Street, SK14 4TH, Hyde, United Kingdom
- 0345 120 2055
- enquiries@hope-education.co.uk
- www.hope-education.co.uk
4.7
Excellent
8K reviews
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Reply from Hope Education
We appreciate your positive feedback! We're so glad you were happy with our fast delivery and excellent customer service.
The product arrived with incomplete…
The product arrived with incomplete instructions. Hope immediately obtained these from the manufacturer and sent them on to me. Very satisfied with product and service.
7 August 2026
Unprompted review
Reply from Hope Education
We're glad we could promptly provide the complete instructions. We appreciate you highlighting our service and product satisfaction. Thank you for your positive feedback!
Kelly
Getting a refund
20 July 2026
Reply from Hope Education
Thank you for your feedback. We're sorry to hear the staples weren't compatible with your stapler. I'm pleased we've been able to arrange a refund for you, and we hope to be of assistance again in the future.
Bulk paint
Paints arrived quickly and covered area well. Very pleased as were the children using them.
29 July 2026
Reply from Hope Education
We are so happy to hear that the paints arrived quickly and provided great coverage. It's wonderful to know that both you and the children enjoyed using them!
Great Nappies and Wipes!
Great Nappies and Wipes!
Really pleased with the quality and value of the nappies and wipes and have had good feedback from our parents about the nappies, will more then likely make the switch to them.
Always great quality with the arts and crafts we purchase.
20 July 2026
Reply from Hope Education
We are so pleased to hear such positive feedback about the quality and value of our nappies and wipes! It's wonderful to know that they've been well-received by parents, and we appreciate you considering making the switch. We're also glad that our arts and crafts continue to meet your expectations.
Reply from Hope Education
Thank you for your positive feedback! We are so glad you enjoyed our product and found our site lovely.
Excellent Resource
Ordered Positional words resource box. Love the activity cards and objects. Really good quality. Teaching made fun.
Excellent service, arrived on time with good communication.
20 July 2026
Reply from Hope Education
We're so pleased to hear you love the Positional words resource box and found the activity cards and objects to be of good quality! It's wonderful that it makes teaching fun for you. We're also delighted that you experienced excellent service and good communication.
Excellent Customer Service
I left feedback about a purchase I ahd made, I was cinbtcted by customer services within 24 hours. Fantasitc customer approach from Kelly, very friendly and supportive. Offered replacment item that met my needs.
highly recommend.
5 August 2026
Unprompted review
Reply from Hope Education
We're so pleased to hear that our customer service team was able to assist you quickly and effectively. It's wonderful to know that you had such a positive experience and that we could provide a suitable replacement.
The order was processed incorrectly and…
The order was processed incorrectly and not delivered to the correct delivery address as directed, which meant it has been delayed and caused inconvenience.
I will say Carol was fantastic in resolving the issue, thank you
31 July 2026
Reply from Hope Education
Hi Julie,
Thank you for taking the time to leave your feedback. I'm sorry for the issues experienced with your order and the inconvenience caused by the delivery delay. I'm pleased that Carol was able to assist and resolve the matter for you, and I've shared your kind comments with her.
I have also contacted you directly by email regarding your experience.
Kind regards,
Kelly
Reply from Hope Education
We're so happy to hear that you're pleased with both the quality of our products and our pricing. Thank you for your kind words!
Fast
Fast, professional service. The website said it would arrive the next day and the item did.
30 July 2026
Reply from Hope Education
We're so pleased to hear that you experienced fast and professional service, and that your item arrived exactly as expected. Thank you for your positive feedback!
Lovely product and fast delivery
Lovely product and fast delivery.
There was an issue with the original order but Shelley dealt with it quickly and efficiently.
Would recommend.
4 August 2026
Unprompted review
Reply from Hope Education
We are so glad you love the product and appreciate your kind words about our team member's efficient assistance. We look forward to serving you again!
Sales advisor very helpful and enabled…
Sales advisor very helpful and enabled to sort out my query.
3 August 2026
Unprompted review
Reply from Hope Education
We're so pleased to hear our sales advisor was able to assist you effectively with your query. We appreciate your kind words.
Reply from Hope Education
We are so glad you appreciate the realistic forest animals and our swift service! Thank you for your wonderful feedback.
Reply from Hope Education
We appreciate your positive feedback! We are so happy that ordering was easy and the delivery was speedy for you.
Reply from Hope Education
We are so pleased to hear you enjoyed our quick deliveries and the great quality of our items. Thank you for your positive feedback!
Very helpful customer service
16 July 2026
Reply from Hope Education
We're happy to hear that our customer service was helpful. We appreciate your kind words.
Reply from Hope Education
We are so glad to hear that you had such a positive experience with us. Thank you for your kind words!
Easy purchase
Easy purchase, delivered on time.
Spinning top is robust, much enjoyed. Disappointed that it is marked with 'G74' in permanent marker pen. This rather spoils it for me.
15 July 2026
Reply from Hope Education
Thank you for speaking to me today Jen, as discussed I will follow up with an email to confirm what we have discussed and agreed.
Thanks, Clare.
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