Hominter Reviews 222

TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

My questions received a prompt reply, but I was unable to apply the price quoted to the sample I ordered. And I did not receive tracking information or an ETA for my order.

Rated 5 out of 5 stars

After a full day of doing my taxes I discovered my tile had arrived. They made my day! The boxes they came in were quite beat up so I went through them carefully -- a few individual tiles had come o... See more

Rated 1 out of 5 stars

Processing and delivery taking too long. Ordered and processed on 3/08/26, completed on 3/09/26, then nothing. No tracking, no communication. I am canceling the order. No longer needed due to the slow... See more

Rated 3 out of 5 stars

My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting... See more

Company details

  1. Tile Store
  2. Tile Contractor
  3. Tile Manufacturer

Written by the company

Hominter is consistently working hard on offering customers the innovative tiles. Over the past 10 years, it has been a great pleasure to work with thousands of houseowners, designers, builders, and distributors. Our goal is give customers more choices, higher quality, better value and superior service.


Contact info

3.0

Average

TrustScore 3 out of 5

222 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Customer service lacking

The product is fine, however, this has been a totally frustrating and unsatisfactory transaction because:
1-Communication from Hominter is slow and difficult
2-The order was not complete, and is still not complete
3-Although Hominter says the missing sheets have been shipped, the USPS tracking site indicates the post office still has not received the package of the missing sheets and I paid for expedited shipping
4-No resolution for the missing sheets has been offered after repeated email correspondence regarding the matter

19 April 2021
Rated 5 out of 5 stars

Beautiful!

Received in just a few days. Very beautiful tiles. Very small scratches on the stainless on a few due to handling, I guess.

15 March 2021
Rated 3 out of 5 stars

My order was fulfilled very quickly

My order was fulfilled very quickly and correctly, which was great. However, a significant portion of the sheets of tile were slightly damaged (i.e., edges of glass tiles had been chipped by abutting natural stone in the mosaic). I elected to move those tiles to out-of-sight locations rather than inquire about replacements. I did inquired about installation requirements for my tile but never received a response.

13 March 2021
Rated 1 out of 5 stars

Hello

Hello, I wish I could write a review on customer service as glowing as your your BEYOND gorgeous tile. Yet, I can't. Perhaps, you can work on communication skills w/you 'chat' people. IF you can do into your computer and look at the 'chats' you made be able to see examples that will be helpful to you. IF you note the multiple requests for tracking information in WORDS, NUMBERS AND VIA WRITTEN email you will see another of your businesses issue.

It was distressing. I've work w/three other tile companies on my project and they were respectful, FUN EVEN!

I wish your staff was a high caliber as your tile.

As of now. If I need more tile I am not even going to go to your website so I don't see something beautiful

27 February 2021
Rated 5 out of 5 stars

Hard to find ceramic tiles

3/8” tiles are very hard to find! I was delighted to come upon your website and find the beautiful sheets of mixed mid century colors that were perfect for my teak cart. The quality is excellent and the colors are vibrant. Exactly what I was looking for. Thanks so much.

14 February 2021
Rated 5 out of 5 stars

Beautiful tile very quick arrival

Beautiful tile, with beautiful glass tiles. Color is black, but also reflects other colors at different angles. I thought the star shapes were metal, but they are glass with a multi demotion effect. The tiles arrived very quickly. I am excited to get it put up.

18 November 2020

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