Homesealed Reviews 

The staff were all friendly and the quality of professionalism and the fitters who installed my new door were really nice friendly and polite I would highly recommend homestead again they are amazing thanks Davie and Davie you were both really good with myself top job done

Excellent company no sales pressure

Edit to say since review they have done remedial works and it was found to still be unsatisfactory with some tiles stuck down with adhesive, or simply gravity. The guttering not secured properly and the ventilation of the roof space is still in question.

I got a roof replacement from this company in March 2024 as I had a small leak and the roof was original from the 1970s. Since other houses in the area were doing the same I decided to as well.

On the day of the job the guys came at 10am and were finishing up by 3:30pm which I thought was very fast and was pressured into paying that day and after having a look in my loft I found out why.

They had only replaced the tiles nothing else. The kicker being they weren't even fully secured to the roof as my neighbour discovered when he had his own roof inspected for a refurb and 3 rows of my front shingles not secured at all.

I called the fitter who left his number to actually finish the job and ask why the underlay wasn't done at the same time as there was still the original leak. He fobbed me off saying it was supposed to be left like that and then said it was decoration. Who decorates the inside of a loft with roof felt and plywood under the tiles? I was furious but held my temper and asked the central office to get this done properly.

After some wrangling they got him to return and he ordered some boards and lining to go under the tiles. He didn't order enough of either to cover the full roof and still left the old compromised 50 year old materials underneath completely invalidating any work he actually did.

I knew this was wrong from one look and called the office. I also sent several complaint emails nothing other than a promise to send the same fitter out for a 3rd time to do the job again. By this time I had enough so I got legal advice and got a survey of the roof done.

Not only is the roof in a poor state they have removed all the existing ventilation by blocking it with the new facias they also installed along with new gutters. (also poorly done and had to be secured separately to stop leaks into my neighbours house) I had a lawyer write a letter of no faith and request a refund they refused and offered to look at the work themselves.

A new person came out someone I hadn't met and he agreed the roof was in a poor state and shouldn't have been left in this state. He offered for a new team of his to come and do the work I refused to agree to anything without legal counsel at the time as I had no faith in the company as well as the original fitter.

After some back and forth with the lawyer we agreed to allow for them to return to do the job properly with a new team only for them to say that the original fitter would be doing the work which is totally unacceptable.

I refused and requested a full refund to get another more trustworthy company to do the work and a 5% of the total original cost to cover my time off from work, the survey and the hiring of a skip to clear all the old tiles and materials they left in my garden which they had promised to lift.

I haven't heard from them in over a month so my only conclusion is they do not want to simply refund me or send another team.

Had 4 windows installed 18th November. Fitters were running late but office staff kept me up to date with times they would arrive etc.
Job was finished in the one day as promised. Friendly fitters and job done well. At the end of the day I was asked to do a job satisfaction submission. After a very quick look I made my submission.
After a thorough look next day I made a small snag list. The company have agreed to rectify. Overall a good experience.

The windows were made quickly. The fitters managed to fit 8 in one day. They left the place spotless and did an excellent job!

The Homesealed team were really down to earth and easy to deal with.
On the day of window fitting they were really efficient and tidy and even offered to take my old blinds out my way to the tip which was really helpful as I don’t drive! The window seems to be great quality and I’m happy with what I’ve chosen. The company does finance options too.

Great service from start to finish

I'm very pleased with my new windows. Good workers didn't stop till the work was finished. Cleaned up afterwards I didn't have to do anything.
I would recommend this company.
Thanks guys.

No issues at all. Very professional from start to finish.

Guys were running late due to no fault of there own they called and kept me updated with timing etc, still completed the work in the day they said they would. Guys that fitted the doors were great, hardworking, friendly and showed and explained about everything after they were fitted, I got a call afterwards from management asking how the job went etc. Would highly recommend done a great job.

Great Quality and Service (Douglas MacIntyre)
company fitted windows and doors across the house. they were really great with follow up via customer services to make sure everything was right and we're happy to fix the last snags to get it there.
quality of the windows and doors were great and really improve the heat retention of the house.

We had 12 windows installed in May last year. Eddie and his team were fantastic. They completed the job in one day and the clean up afterwards was immaculate. One of our windows subsequently became faulty. Davie, the engineer, came on time last Tuesday (4th November) and sorted the problem. Great service all round.

Great experience had 5 windows and a patio door put in the guys were great very polite and left the place very tidy afterwards can’t be any happier with the work would really recommend them great family company

All went to plan from start to finish.
Fantastic job all rubbish was cleared up and taken away too.
Loving our new door 👍

A long read but a must read if you are going to use this mob.
I would never recommend this company . Poor customer service . We recieved our letter confirmimg our installation date . 2 days later we recieved a call changing the installation date so i had to change the holidays i had booked off for to accomodaye them so not off to a good start . The woman dealing with us as our point of contact wasn't great at her job . Once all fitted she phoned for balance of payment . As there was a safety latch missing from window in my son's room I refused to pay until the latch was fitted . Told me I couldnt do that and I better pay . She took a complete strop and said she would speak to the bosses . I was told by the sales rep I was to pay in full once I was happy with the job . Got a text short time later saying latch will b fitted next day . I phoned them and paid in full once latch was fitted . There was other minor snaggings to b sorted . They have finally finished the snaggings today it has only taken them 6 months . Claire never phoned once to tell us anything she really needs to go on a customer services course because she is clearly needing trained properly . Over the six months there has been a few dates booked when they didn't turn up . No phone call to let us know or apologise despite having taken time off work or unable to work an overtime shift to await ton them arriving. The fitter turning up without the right parts to complete all the snaggings. Everything handled in a totally amateurish way with the only communication from them.being text messages I just assume they don't know how to treat customers who paid them cash for all new windows and doors in a semi detached house . So from the start none of the service was really up to a good standard except for the 2 fitters who done the job . Issues with windows because they say they make their own and if they do they maybe want to employ someone to check the actual quality of what is built . Once they had my money it has just felt like they could not care less about giving a good service .
So I would urge people to look around and see if there is better companies that you could use because this company did not meet the standards they claimed they would . Now that the work is finally completed there us still 1 issue with the new back door they fitted and the worker who does the snagging list does not seem to be able to fix it and is just telling my wife a load of technical nonsense as to why the door won't close properly unless u push the handle up to engage the locking mechanism . So if we just close the door without pushing the handle up and engaging the locking mechanism then there is 2 gaps that we can see daylight coming through. But yeh they have happily taken my money and cant fix the issue with the door .

Great service from start to finish with Homesealed, I’m delighted with my new doors. The fitters on the day (Mark & Craig) were very professional and informative regarding the full installation process. They arrived for the job early and left the house immaculate. I couldn’t recommend the company highly enough and I won’t hesitate to contact them again for any future home improvements.

Thanks again to the full team for a 5 star service.

If I could give no stars I would, paid my deposit in September and have heard nothing about work starting, have not responded to emails or telephone calls RIP OFF COMPLETE RIP OFF STAY WELL CLEAR NOT REPUTABLE have to go to court to claim deposit back
UPDATE GOT MONEY BACK WITH APOLOGY FOR OVERSIGHT GREATLY APPRECIATED

A great experience throughout from start to finish for our new windows. A good informative sales pitch and good workmanship carried out on the day of installation with no mess left behind. We were alerted to a small crack in one of the panels in the bedroom window. This is our only issue however this is currently being rectified. Would use this company again and recommend to others.

From the visit from James, the sales person, to the instalment of the windows, the whole experience was 5 star. The team who put the windows in ( Dougie and Adam- forgive me if I’ve not got names correct) were courteous and very professional. The workmanship was outstanding and they left the house exceptionally tidy. They did have two days to complete the job but they decided to work on and completed the job in one day! Windows and doors are excellent quality.
Any communication with the company has been first class- they couldn’t be more helpful. I’d highly recommend this company to anyone thinking if replacing windows and/ or doors.

Had a minor bump to begin with as figures were slightly wrong but service since has been great. Lots of choices available, easily explained and then didn’t have to wait long for installation.
The installation was perfect, only taking 6 hours to complete our whole house with new windows and doors. Love the quality and look of everything and they have supplied a plasterer to fix any little tiny wholes caused by the install around the windows. Would definitely recommend.