Home Logic Reviews 

4,624
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Complete scam this company sold my mum spray foam insulation in 2017, and it has caused her damp problems. The house should never had spray foam insulation installed. Complained to the Director Justin... See more

Rated 5 out of 5 stars

I was contacted on the Tuesday after paying deposit would they be able to come Friday 9 30. Bang on time Friday ,got straight on with the work dust sheets down on the stairs up in the loft vapour barr... See more

Rated 4 out of 5 stars

Two very helpful men arrived on time despite long journey. Set about work without fuss. Were unable to complete task on 8th February caused by an access issue but returned on 10th February to complet... See more

Rated 5 out of 5 stars

Overall a very professional & competent company... I had a my loft insulated with the latest foam spray technology..& it didn't take more than a couple of hours to do.Both workmen were very effic... See more

Company details

  1. Insulation Contractor
  2. Construction Company
  3. Home Improvement Store
  4. Roofing Contractor
  5. Window Installation Service

Written by the company

Home Logic, based in Southampton, Hampshire, are a innovative, forward-thinking company dedicated to bringing eco-friendly, cost effective energy saving solutions to the homes of the UK. Our commitment to you is to help you drive your bills down using the latest technologies, these products will pay for themselves many times over their lifespan through the savings they provide on your current energy costs, while also making your contribution to the environment.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(4,624)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good work carried out

We are very happy with the work carried out by home logic they worked quickly, without any disturbance and interruption to our routine,
the work area was left clean and tidy, the guys were also happy to answer any questions we had during and after the work was complete

22 November 2024
Rated 5 out of 5 stars

First class service

Was state forward from start until it was completed no mess on time and very helpfull , phoned days later yo see hall was working with both jobs (loft insulation ) and (sola panells ) would use Home Logic again .

8 February 2025
Rated 5 out of 5 stars

Excellent job great workmen Homemen who came to instal the…

The workmen who came to instal the insulation phoned before arrival, turned up on time were polite didnt hang around and did a very good job. Couldnt have been better, they tidyed up after themselves didnt leave a mess and the bags of rubbish disapeared the next day without my knowing anyone had been to pick it up ten out of ten.

4 February 2025
Rated 5 out of 5 stars

Loft insulation

Explained what the job entailed,with photos after the survey, when the installers arrived they explined what was going to happen and took photos aftre completion,also they cleaned everything up.

12 November 2024
Rated 4 out of 5 stars

Very friendly sales rep and the…

Very friendly sales rep and the contractors where friendly clean and quick.

Only you should tell people that spray foam could impact on sellability of the house and devalue it as well. It's quite deceiving and withholding vital information.

31 January 2025
Rated 1 out of 5 stars

1st thing we had to have additional…

1st thing we had to have additional floor insulation as floor and roof can not be counted together as told by the person selling us the insulation and now 18 months later, now struggling to get a remortgage as lenders won't do it because we have spray foam insulation. Do your research as been one problem after another.

My details are with them.

29 January 2025
Unprompted review
Home Logic logo

Reply from Home Logic

Good evening

Please leave your details with TRUSTPILOT so we can assist you.

Regrds

Homelogic

Rated 5 out of 5 stars

They arrived on time

They arrived on time; the two operatives were polite & clean & cleared up after them. Therevwas no mess & the old insulation was removed from site within two hours. I would recommend this Company to anyone.

9 January 2025
Rated 1 out of 5 stars

Pestering day and night!

Made one enquiry about loft insulation and they called back, we discussed the options and not suitable.
Followed by another 5 pestering calls in the middle of meetings and any time of day and night, this company is a complete pest, they do not give up.
Avoid them and certainly don’t enquire about anything, they will never leave you alone, no matter how many numbers you block, it will continue….. forever more!!

21 January 2025
Unprompted review
Home Logic logo

Reply from Home Logic

Good mr Carter , thank you for your review , Apolgies for contacting you again but we responded to another enquiry you made through a 3rd party for loft insulation.

We have now blocked your number

Best regrads

Homelogic

Rated 1 out of 5 stars

Bunch of incompetent people who have…

Bunch of incompetent people who have ruined our loft, cracked the sealing badly in master bedroom and been so cheeky all the time!
The issues actually started after the installation.We fought for 4 Months before all the problems were solved. Thank god we haven't paid them in front!
Stay away from this company!!!
Edited :
Whenever you had to assist you didn't, now its too late as I have already written that we spent 4 months solving the issues with you!

YOU KEPT SENDING YOUR WORKERS TO CLEAN THE LOFT ( THE OLD FLOOR INSULATION) WHICH WAS ALREADY REMOVED!
IS THIS OK FOR, 3 TIMES CLEANERS INSTEAD OF SOMEONE WHO CAN REPAIR THE SEALING, IS THAT OK FOR YOU?
AFTER 4 MONTH GOING IN A CIRCLE YOU SENT SOMEONE WHO REPAIRED THE SEALING ( WHICH I COULD DO WAY BETTER) AND DAMAGED NEW INSTALLED FLOOR.

BUNCH OF INCOMPETENT USELESS PEOPLE YOU ARE!
YOU REPLY IS JUST RIDICULOUS!

It was 2 years ago! I got over it during the time but you started scamming us with your other panel installation scheme! Just waited to get our deposit refunded and decided to leave well deserved review. My opinion and experience matter and I really hope my review will help other people to stay miles away from your company!!!
I don't know how you get 4.3 stars here compared to Google reviews!!!
After all we have learnt our lesson!

21 January 2025
Unprompted review
Home Logic logo

Reply from Home Logic

Good afternoon

It is disappointing that you have left a review today when you purchased in 2022.

The remedial works were completed 3 years ago ,we are disappointed to hear your still not happy.

Please can you email with your actual complaint today so we can help resolve.

We thank you for your review we will learn from this experience.

if we can help further please email complaints@homelogic.co.uk so we can assist further.

Best regards

Homelogic

Rated 4 out of 5 stars

... almost totally satisfied

... almost great, and the house seems snugger!
Very informative painstaking representative.
Punctual, communicative and polite operators.
My only reservation was the state of the site, the attic in question, which should have been more carefully final-cleaned. The many little metal staples found afterwards on the floor could have caused a lot of damage if walked on.

14 January 2025

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