Homefire Reviews 

Since 2007, I have bought smokeless coal in bulk from Homefire/Coals2u/CPL. The summer sale was always great value and the coal excellent, as was delivery and customer service.
Sadly, I won’t be buying from Homefire again.
My most recent delivery of 40 bags (from Tamworth depot) had so much broken coal and coal dust in each bag (about 15-20%), I spent ridiculous amounts of time picking out usable bits; and when I say ‘broken’ I don’t mean broken in half but pulverised into small unusable pieces.
When I contacted Homefire Customer Services to complain about the condition of the coal, the initial response was to ask whether I had checked the coal within 14 days of delivery - as if I would have opened 40 bags of coal in the summer to check the condition.
I was eventually offered 5 complimentary bags with my next order of 40 bags, which I declined.
Maybe I was unlucky but I’m not about to risk spending another £680 to find out.
Sadly, it appears that these days, buying in bulk from Homefire during the ‘summer sale’ risks being a false economy and an opportunity to shift sub-standard bags that have been badly stored and handled at the depot.

Good discount for buying in the summer. Prompt delivery and delivery guys were very cheerful, despite unloading 40 bags in the blazing heat.

Quick and easy to order

Competitive prices, reliable delivery service, good range of fuels available. I have purchased from Home fire a number of times and have always been satisfied with their products and service.

The quality is always excellent. Have been ordering for years. I am pleased shrinkflaton hasn’t taken hold at this merchant. Will order wildfire coal and wood again next year. Thank you.

Excellent service as usual. Helpful delivery driver. Never had any complaints!

Found the driver was very helpful and polite delivery was on time if possible I would recommend this company

Got a good price and delivered when said.

Great service. Items delivered on time and at a good price

I’ve subscribed and use Homefire a lot never had an issue and friendly helpful staff on the phone

The delivery driver was extremely helpful.

Delivered on date arranged within said time frame, and stacked the bags in a very tidy stack, in the coal shed, polite and courteous delivery team

Always great service turn up when you say you do.....excellent product decent price

Good service but not quite exalent

Your driver is the most friendly and is so helpfull, could not wish for any one better.

Excellant service and very promp delivery driver was great

Ordering easy delivery quick and efficient

I always get my kiln dried firewood from Homefire. I have a small wood burning stove and need logs of a certain length to fit in. These are cut to a consistent length so work for me. They burn well too. The ordering process is easy, delivery has been reliable and the pricing is competitive.

East ordering. Quick delivery. Great quality charcoal

Very good delivery information brilliant communication good no problems