Holisticshop.co.uk Reviews 

14,976
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 396 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderfully diverse selection of items available, noting that the online ordering process is remarkably simple and entirely hassle-free. People consistently highlight the outstanding quality of the products, mentioning that deliveries are always secure, remarkably fast, and protected by excellent packaging. Some reviewers were not happy with product quality, explicitly noting occasional issues with damaged items or faulty goods received in their orders. A few other people also felt that certain packages had minor flaws upon arrival, though the vast majority of consumers remain thoroughly satisfied.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting a wide and beautiful range of items... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Quality

People report positive experiences with quality, expressing deep satisfaction and delight with the items... See more

Service

Customers consistently report satisfaction with the service, praising the prompt and reliable assistance they... See more

Order

Users describe positive interactions with order, highlighting an easy, quick, and secure process. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the Holistic Shop - they have a good range of products at reasonable prices. I have ordered a few times from them now and each time the ordering has been easy, quick and the delivery secure an... See more

Company replied

Rated 5 out of 5 stars

Very happy to be a returning customer 🤩 Products are beautiful and fairly priced, ordering a simple, dispatch is swift & packaging is great. I bought their gorgeous little velvet and satin draw strin... See more

Company replied

Rated 5 out of 5 stars

I ordered two decks of oracle cards, Spirit Animal oracle and Black Moon Astrology. Both are just beautiful. They feel lovely, even smell amazing (like new books but better), and the artwork on... See more

Company replied

Rated 5 out of 5 stars

I've been ordering from here on and off for years, since 2012. They always deliver so quickly and considering my location is a bit away from them, it's very nice to know they're a reliable company.... See more

Company replied



Company details

  1. Health and Beauty Shop
  2. Aromatherapy Supply Store
  3. Beauty Product Supplier
  4. Beauty Supply Store
  5. Candle Store
  6. Incense Supplier

Written by the company

We are a leading holistic internet mail order company that has been trading securely online since 2000. We pride ourselves on top quality customer service, sourcing the best quality products at the lowest possible prices and delivering to your door in the shortest possible time.

A Warm Welcome to Holisticshop

Written by the company

A Little Bit About Us
We are a leading holistic internet mail order company that has been trading securely online since 2000. We sell unique Holistic Products including Crystals, Tarot, Angels, Incense, Beauty, Aromatherapy & much more!
Our Products
One of the most exciting parts of our work is sourcing the products. We now import products in from all around the world including countries like Thailand, USA, Italy, Brazil, India and Japan. And because we always try to deal direct with the manufacturers of our products we are usually in a good position to offer the best prices and also offer products that are exclusive to us.
Ethical
We take our ethical and environmental responsibilities seriously. We seek information and assurances from our suppliers that they treat their employees with respect and do not employ child labour. In fact many of our suppliers have an active involvement in their local communities, often contributing time or money.
Environmental
In our own processes we are always trying to become more environmentally aware. This is an ever evolving process and we are only a small way along it, but at present we use energy saving bulbs, recycle all of the cardboard and paper and plastic we generate and we print our stationary and promotional cards on recycled paper. Our jiffy bags are all recyclable (not the kind with plastic inside). There are other processes we have changed and there are also many on the list.
Ecommerce Is What We Do
Holisticshop.co.uk is an internet mail order business. That is to say we do not have a traditional type shop and we do not publish a paper catalogue - our website is our catalogue. Because ecommerce is all we do that is where our total focus goes. If you order from us before 3pm on a weekday (Monday – Friday) your package will be shipped that day. Our standard form of shipment to the UK is first class Royal Mail, but faster options are available.

Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(14,976)

406 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service

11 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your review, it is much appreciated!

Best Wishes,
Mel

Rated 5 out of 5 stars

Found what I was looking for

Found what I was looking for, at a reasonable price, and it arrived, undamaged, in a reasonable time.

10 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your 5* review, we're so pleased you were able to find what you were looking for and that it arrived with you speedily.

Best Wishes,
Mel

Rated 5 out of 5 stars

Helpful and reliable.

The company has good well priced products which are received soon after ordering, thank you.

11 May 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your lovely review! We're so pleased you received your items quickly, and we hope you enjoy your order.

Best Wishes,
Mel

Rated 5 out of 5 stars

Excellent service

Excellent service, quickly delivery. Beautiful shop. Would highly recommend to friends and family.

29 September 2025
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your lovely review, we really appreciate it! We hope you enjoy your order.

Best Wishes,
Mel

Rated 5 out of 5 stars

Second time buying from Holisticshop

Second time buying from Holisticshop. Great service and lovely product.

1 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Nice to 'see' you again Nikki! Thank you for your new order with us, we're so pleased to hear that you were happy with everything.

Best Wishes,
Mel

Rated 5 out of 5 stars

Very efficient

Very efficient, good communication no problems with order and delivery. I would definitely use this company again 😊

5 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your lovely review, we really appreciate it!

Best Wishes,
Mel

Rated 5 out of 5 stars

Great customer service

Great customer service
They sell more or less everything I need
Super fast delivery
Thank you👌

5 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your wonderful review, we look forward to seeing you again in future!

Best Wishes,
Mel

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Items packaged well

5 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your 5* review, we really appreciate it!

Best Wishes,
Mel

Rated 5 out of 5 stars

Very nice product

Very nice product, reasonable price, my queries were answered promptly and delivery was when they said it would be. Recommended.

4 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your review, we're so pleased we could help.

Best Wishes,
Mel

Rated 5 out of 5 stars

Excellent range of products

Excellent range of products. Super communication about order status and delivery. Love my handmade ceramic flowers to put water in for the bees. They are absolutely beautiful. Arrived safely and very well packaged.

3 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your lovely review, we're so pleased your like our order status communication - and hope you enjoy your items.

Best Wishes,
Mel

Rated 5 out of 5 stars

5 star service and beautiful products!

I purchased a variety of different crystal bracelets from Holisticshop. Delivery was fast. The quality is really good. I can highly recommend it. Few of the bracelets were too heavy for me and i returned them. The return process was smooth and easy. Refund was received on the day the bracelets were delivered back to the shop. Very professional and reliable service! Thank you!

3 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your lovely review! We're pleased we were able to sort this out for you.

Best Wishes,
Mel

Rated 5 out of 5 stars

Prompt reliable professional and…

Prompt reliable professional and efficient purchase journey
Very happy with my purchases
Thankyou 💜

11 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your kind review! We're glad to hear that you had an efficient purchase journey.

Best wishes,

Matt

Rated 5 out of 5 stars

Consistently good.

I’ve been buying from holistic shop for a good number of years and they always dispatch on time, very well packaged and the items are always good quality.

3 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your continued support over the years. We're delighted to hear that you've consistently been happy with the quality of our products, packaging, and service.

Best wishes,

Matt

Rated 4 out of 5 stars

Spiritual cards and gifts

I had a very positive experience with the Holistic Shop. My order was dealt with quickly and efficiently. I am very pleased with the beautiful spiritual cards, Lapis Lazuli keyring and blue opalite heart pendant. The items were well packaged and arrived on time.

1 June 2026
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you for your review. We're pleased to hear that your order was processed quickly and efficiently, and that you're happy with your items.

Best wishes,

Matt

Rated 5 out of 5 stars

Excellent customer support

I feel compelled to write a review for this shop because I’ve had outstanding customer support on two separate occasions that I’m incredibly grateful for. Friendly, timely and helpful support. Thank you so much Matt!

8 June 2026
Unprompted review
Holisticshop.co.uk logo

Reply from Holisticshop.co.uk

Thank you so much for your lovely review.

I'm really pleased I was able to help, and I appreciate you taking the time to share your experience. Your kind words mean a lot.

Thanks again for your support!

Matt

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