Holiday Hypermarket Reviews 

649
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently mention that the digital platform is very easy to navigate, making the entire booking process quick, seamless, and straightforward from start to finish. People frequently praise the affordable prices and great discounts available, noting that they saved significant money compared to booking directly through other official channels. However, some people mentioned encountering unexpected price discrepancies or minor technical issues when managing their travel bookings online. A few reviewers also noted occasional frustrations regarding extra costs, date modifications, or difficulties when trying to add specific room requests to their holiday packages.

What people talk about most

Price

Reviewers mention positive feedback about price, highlighting massive savings and deals that are often... See more

Booking process

Reviewers highlight positive aspects of booking_process, describing the platform as easy to navigate, quick,... See more

Holidays

Customers report positive experiences with holidays, highlighting easy website navigation and massive savings... See more

Website

Users describe positive interactions with the website, highlighting its simple navigation and clear... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was fairly easy to navigate and book my holiday. Price was alot cheaper than tui's prices for the exact same holiday. Got email confirmation straight away after booking. So far so good...Will... See more

Company replied

Rated 5 out of 5 stars

The site is very simple to navigate, no stone unturned, i just followed the very clear instructions from start to payment. I never once felt like i didn't know what i was doing. This is the second tim... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish. Great priced holiday. Had to change a passenger within hours of travelling and the staff on the chat helped me and sorted it out very promptly saving me lots of... See more

Company replied

Rated 5 out of 5 stars

I hope that can be passed on to Vicky who assisted me on live chat. We have had to change our holiday in Jamaica due to the hurricane and it didn’t make much sense visiting at that time. As my family... See more

Company replied


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Holiday Hypermarket is part of TUI Group, and we’re here to help you find brilliant value on package holidays, especially if you love a great last minute deal. Whether you’re planning a beach escape, a city break or something a little more adventurous, we make it easy to find a holiday that fits both your plans and your budget. As an ABTA bonded online travel agency, we offer a huge choice of package holidays, cruises and city breaks from trusted names like TUI and Marella Cruises, so you can book with confidence every time. We work closely with leading tour operators to bring you great options, flexible choices and the reassurance that your holiday is protected. We’ve been helping holidaymakers snap up brilliant deals since 2003, and over the years we’ve built a loyal community of savvy travellers who know that waiting for the right moment can unlock seriously exciting savings and unforgettable experiences. With access to EXCLUSIVE extra discounts, a wide range of destinations and a friendly team ready to help, Holiday Hypermarket makes it simple to book smarter, travel with confidence and enjoy more for less.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

649 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(649)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service nice to be able to talk to some one

16 August 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to leave a 5* review

It's great to hear you were happy with our service.

Enjoy your holiday!

Rated 5 out of 5 stars

The site is very simple to navigate

The site is very simple to navigate, no stone unturned, i just followed the very clear instructions from start to payment. I never once felt like i didn't know what i was doing. This is the second time i have used this site, and i expect to go back again.

13 August 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your 5* review. We're delighted to hear that you found the site easy to navigate and that the booking process was clear from start to finish. It's especially great to know you've chosen to use us again, and we look forward to welcoming you back for many more bookings in the future. 😊

Rated 5 out of 5 stars

Easy to navigate booking process .all…

Easy to navigate booking process .all information available needed is there some great discounts also available.
Glad I checked the website
Great service

12 August 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you so much for your great review, and it's great to hear you enjoyed using our site to find your next holiday! Wishing you an amazing time away, and we look forward to helping you with your next holiday search!

Rated 4 out of 5 stars

Self catering

Self catering, so limited contact with staff. However, when needed anything from reception, we're extremely helpful.

Even popped my mobile phone upto apartment that I'd left on front desk.

2 June 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

That is amazing to hear! We hope to welcome you back for future holidays with us.

Rated 5 out of 5 stars

no 6 booked this year

i travel 6 times a year 99% of my holidays are booked on this site, TUI do a great job what you see is what you pay updates about transfers when away tui app at your fingertips 24hrs a day all you could ask for, takes the hassle out of booking a holiday, and with TUI being the biggest tour operator in europe you have no worries

8 August 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your repeat custom, we really appreciate it! It is amazing to hear that you enjoy your holidays with us, and we hope this continues moving forward. Have a fabulous time on your upcoming holiday. 😊

Rated 5 out of 5 stars

Claire Explained everything very well

Claire Explained everything very well, answered all my questions well and very helpful and professional.
Efficient and effective communication and service .

27 July 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you so much for your kind feedback. We really appreciate you taking the time to share your experience. It's great to know that the communication was efficient and effective, and that we were able to meet your needs.

Thanks again, and we look forward to assisting you in the future. 😊

Rated 5 out of 5 stars

Really easy to book

Really easy to book, and much cheaper than other sites

15 July 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely feedback, it is so nice to hear! Enjoy your holiday.

Rated 5 out of 5 stars

Simple and easy

Easy to navigate the website and compare prices across multiple holiday providers. Making this a fuss -less process

19 July 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

It's great to read these comments, we are so pleased you like our website functionality, thanks for the great feedback!
Wishing you a wonderful holiday!

Rated 5 out of 5 stars

Booked holidays for years without any…

Booked holidays for years without any hassle and the very best prices

15 July 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your lovely review! 😊 We're delighted to hear you've been booking your holidays with us for years and that we've consistently provided great service and the best prices. We really appreciate your loyalty and look forward to helping you plan many more amazing trips in the future!" 🌴✈️

Rated 5 out of 5 stars

Great website makes it easy to find…

Great website makes it easy to find exactly what we were looking for, also with good prices.

15 July 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your 5 star review. Hope you have a great holiday!

Rated 5 out of 5 stars

Easy to use

Easy to use, full visibility of price and what's included

5 July 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for your amazing 5* review. Hope you have a lovely holiday.

Rated 5 out of 5 stars

Excellent.

Excellent.
First class service. Great prices for holidays.
Customer helpline spot on sorted out my mistake and even arranged contact with hotel to see if I could get the same floor level as last time.5*****

29 June 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you so much for your 5-star review!

We're delighted to hear that you received first-class service and found great value in your holiday booking. It's especially pleasing to know that our customer helpline was able to quickly resolve your mistake and assist with contacting the hotel regarding your room preference.

We really appreciate you taking the time to share your experience, and we look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

Easy to book

Easy to book. The price was better than Tui. I got a blue light discount.

24 June 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thanks for your 5* review, it's great to hear you got a good deal on your holiday! Have an amazing time!

Rated 5 out of 5 stars

Website was fairly easy to navigate and…

Website was fairly easy to navigate and book my holiday. Price was alot cheaper than tui's prices for the exact same holiday. Got email confirmation straight away after booking. So far so good...Will definitely use this site for future holidays.

11 June 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for booking with us, it is lovely to hear that you enjoyed your experience booking through our website and we look forward to welcoming you back for future holidays!

Rated 5 out of 5 stars

Very easy to book online

3 June 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to leave a review, we very much appreciate it.

It's great to hear you found the website nice and easy to use.

Enjoy your holiday!

Rated 5 out of 5 stars

Last minute break

Very easy to book a holiday got a great deal thankyou

3 June 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to leave a review, we very much appreciate it.

It's great to hear you found the website easy to use and you got a great deal.

Enjoy your holiday!

Rated 5 out of 5 stars

Easy to navigate the website

3 June 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you for taking the time to leave a review, we very much appreciate it.

It's great to hear you found the website nice and easy to use.

Enjoy your holiday!

Rated 5 out of 5 stars

Holiday

Everything was so easy to do , from booking to a fast confirmation… price was also good 👍

1 June 2026
Unprompted review
Holiday Hypermarket logo

Reply from Holiday Hypermarket

Thank you so much for booking with us and for taking the time to leave us a review! We're glad to hear you were able to confirm your holiday quickly and easily and we look forward to helping you find your next get away!

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