They advertised a 14 night stay in Mexico £647pp Called them and the holiday was £1200pp told them this was ridiculous as double the price. The rude man told me to search where I will get it for £647... See more
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See what reviewers are saying
Scammers Scammers Scammers. Do not book with this company. If they have scammed you and you have paid for any fees to this company get a claw back from your credit or debit card provider. IF YOU READ... See more
Company replied
I contacted holiday discount centre, about a 10 day holiday to Lanzarote! I was passed onto another company called flashholidays.co.uk, dealt with someone called Thomas, the holiday they had adverti... See more
Used the website to browse mini breaks over the new year period for myself and a friend. Wide choice of hotels and locations but as yet undecided on our final choice. Holiday Discount Centre was easy... See more
Company replied
Company details
Written by the company
Holiday Discount Centre is one of the UK’s leading travel comparison website’s, an online "shop window" for over 40 of the UK's leading travel brands. Our site enables you to search and compare great deals on package and flight & hotel holidays in one quick search.
Contact info
Newcastle upon Tyne, United Kingdom
- contactus@hdctravel.com
- www.holidaydiscountcentre.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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The customer service is extremely…
The customer service is extremely dissatisfactory, numerous occasions placed on hold and then they had hung up. Staff had ageeeded a timescale to return money and failed within the time scale further speaking with the team not one person could keep the same story ! Promised someone would cal back and never bothered nor explanation provided ! Still awaiting refund leaving me facing further difficulties trying to speak with the team to seek an update and when the refund will be processed.
These guys are scammers
These guys are scammers .
They have cancelled holidays for thousands of people and never paid back .
There is only one way to deal with them .land that is taking them to COURT .
If possible record phone calls as they will always lie and mislead . ..
Keep every single email and receipt and take them to court ASAP.
Otherwise you can say bye to your money .
Do not book with Travelopedia .
Just looking.
After lockdown,feeling that I need a complete change of scenery,but as of now,my wife is not prepared to go on a plane until things have changed.

Reply from Holiday Discount Centre
Called this morning hoilday to turkey…
Called this morning hoilday to turkey was showing £369pp rung up and given all ref number and price went to £900 plus cheap price on website double when you call even the man on the phone keeps ringing me told him not paying that now I have had to block number just ripping people of its not right should someone make them stop trading as they robing vulnerable people who can easily be fooled

Reply from Holiday Discount Centre
price quoted 1,116 pounds rang them and…
price quoted 1,116 pounds rang them and told 1,600 absolute gangsters

Reply from Holiday Discount Centre
There is good and justifiable reason…
There is good and justifiable reason why this company has such poor reviews.
54% of your customers rate it 'BAD.' (in the customer ratings, that's below 'POOR'.)

Reply from Holiday Discount Centre
Bargains to be had if you work at it.
Easy to use this site and a great way to find a bargain. You just have to remember that the price shown will not be the price you pay so have a budget in mind by researching prices on other sites and then be prepared to haggle as aggressively as some of the agents are to get your business.

Reply from Holiday Discount Centre
5* Always quick and detailed response…
5* Always quick and detailed response to emails Will book another holiday in summer with Holiday Ranger Thanks Steve X

Reply from Holiday Discount Centre
AVOID AVOID AVOID....
AVOID AVOID AVOID..... This company goes under the names of Holiday Discount Centre, Cheekytrip, Break4Holidays..... etc etc.... You will NOT be charged for the price on your screen. Ref HDC-6-346-128, the San Antonio in Malta. Price for our 4 night stay was £306pp and I have screenshots. Called to book after 3 days of the same price being advertised....... totally different company..... tried to charge me £550pp which quickly changed to £459pp after questioning the price but still £150 above that still advertised on HDC website. Check other feedback, I'll be checking their ATOL3973 accreditation. AVOID AVOID AVOID.

Reply from Holiday Discount Centre
Tried to book holiday to Lanzarote…
Tried to book holiday to Lanzarote today, on the website 386eur pp - 772eur for 2 adults for 5 days all inclusive, once rung them price went up to 930eur per 2 adults, well i thought during Christmas price is still good, gave them all details including card numbers etc. They said they will book all and will call back in 20min, 40 min later received call saying hotel they offered wasn't available (in the meantime they have charged card for 530eur against my will) and they have another one but it will cost me 100+eur per person, which i refused and they weren't able to find anything with same specs and same price range! So thats have they work, they charge card before they are able to secure property and they will not tell you that beforehand and than they try to force you in to paying extra. Yes they offered refund but the problem is it will take 3-5 working days to get it and if you are short on cash means you are either loosing last minute holidays as you have not enough to re-book or have to accept their offers! Ridiculous crowd, avoid at any costs, scammers and should be prosecuted.
Update"
Next day they rung back, refund wasn't processed, they said that hotel just had cancellations and we can book it, but it will cost me arround 1160eur! I said no, so after long negotiations got price down to 960! Incredible scam! They charged me extra for room with balcony in the hotel were all rooms are with balconies! Tried to charge me insurance and administration fees! Completely awful experience! I had to proceed with order because it was last minute and I didn't have extra funds to book elsewhere as they took 500+ from my account without secured booking and left me with 0 options. They have to be prosecuted and your company is responsible for allowing this scam that left me overcharged for my holidays. Who will compensate this? Or should I bring this to cort?
Update on 20/01/2020
Was contacted last Friday by this company and offered small compensation 85eur for the troubles which i accepted and did indeed received today on my account. They asked me to remove my review which i categorically refused and I promised I will update it with resolution that was provided. Just thought i will add this clarification, otherwise REFUND (as stated in their reply here) sounds too posh.

Reply from Holiday Discount Centre
After taking my deposit ( for which I…
After taking my deposit ( for which I was charged but could understand) I was then put through to room bookings ( I thought this had already been done). I was told the room I wanted was not available and that I would have to pay another £22. I felt as though they were adding money on for anything they could think of so asked
for my deposit to be refunded, which they did straightaway.
Sorry, but won't use again.

Reply from Holiday Discount Centre
Stay well clear booked a holiday with…stay well clear
Stay well clear booked a holiday with this company they need investigating after reading the reviews. Within 10 minutes of doing the booking I had then ringing me back to say that holiday was no longer available but they could offer me another better room of course for more money. Why are these still allowed to be still in business. If they share the web site why are they allowed to do this. I will be sending a letter to which. Waisted half hour on the phone 😡😡

Reply from Holiday Discount Centre
looked at advertised holiday to…
looked at advertised holiday to Jamaica.
total advertised cost was £1488.
spoke to an advisor who added transfers and baggage new price was
£3476
this happens everytime I try this company. prices do not exist use a reputable company stay away from these wolves

Reply from Holiday Discount Centre
Do not trust these reviews
Do not trust these reviews. Once you get your head round the fact it's hotel and flights only then u see why prices are cheap. I use the site 4 times a year. never had an issue. They will do there best to get u a good deal. transfers are cheaper if u book via them. I usually do it all myself. The ones moaning obviously think this way of doing it is same as a holiday shop. well its not. There cheap for a reason. but never had a bad experience yet. Just give them a call and ask about the deal. you don't have to buy.
I booked disney Paris for Nov 19th 3 day trip two adults. flying Birmingham. hotel with breakfast and transfers. Under 550
beat that. I could not. well done holiday discount centre.

Reply from Holiday Discount Centre
Ben saved the day!
Due to the Thomas Cook fiasco I have just booked a new holiday with Ben who bent over backwards to help after carefully listening to our requirements and came up Trumps with a new holiday for us! We had lost all hope of going anywhere and finding nothing after an exhausting 4 days of trying. He was most helpful and we all look forward to going on our trip soon thanks to Ben!!
Thanks Ben Regards Janet

Reply from Holiday Discount Centre
Good experience when I av booked 3…
Good experience when I av booked 3 holidays from ur website will book with itselfs in next holiday also would recommend ur website to friends

Reply from Holiday Discount Centre
I wasn't sure at first but everything…
I wasn't sure at first but everything went smoothly and according to plan.

Reply from Holiday Discount Centre
DEAR VICKY ROWNTREE THANKS FOR REPLY AS…
DEAR VICKY I AM WAITING FOR YOUR REPLY WHICH YOU SENT
TO REFRESH HOLIDAY.
Be Sure to Look Here if wanting a cheap break away
Used the website to browse mini breaks over the new year period for myself and a friend. Wide choice of hotels and locations but as yet undecided on our final choice.
Holiday Discount Centre was easy to navigate and enter specific search criteria, will definitely use again. Good prices too

Reply from Holiday Discount Centre
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