Holdsworth Chocolates Reviews 

186
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful variety of rich flavors and the exceptional quality of the handmade chocolates available online and in store. People also love the beautiful packaging, noting that the boxes make perfect presents for friends and family members during the holidays. Buyers consistently mention the speedy delivery service, with orders arriving promptly and securely packaged in pristine condition. Some reviewers were not happy with occasional delivery failures or receiving damaged items during transit. However, some people mentioned buying the beautifully boxed chocolates exclusively as gifts without sampling them personally.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the fabulous flavours, great... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the fabulous, first-class chocolates... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising prompt, swift, and next-day... See more

Order

Reviewers mention positive feedback about order, highlighting that ordering online is very easy and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found a little gem, a chocolate business in Bakewell fabulous Holdsworth chocolates , i would go as far to say the best choice,flavours & variety in the UK, well thought out selection & quality avai... See more

Company replied

Rated 5 out of 5 stars

Great choice of chocolates - which are top quality! I'm a regular buyer, especially of your dark chocolate options. A lot of big chocolate names (Thorntons, for example) have gone down the 'shrinkfl... See more

Rated 5 out of 5 stars

For some reason the large box of Holdsworth Chocolates are no longer stocked in our local John Lewis store. Therefore, a little wary because it's food after all, I ordered online. Very quick de... See more

Rated 5 out of 5 stars

We received a box of The Signature Assortment, Holdsworth Chocolates as part of a Christmas gift, and only just opened them this week. I have to say these are the nicest chocolates I have ever eaten.... See more

Company replied


Company details

  1. Chocolate Factory
  2. also in
  3. Chocolate Artisan
  4. Chocolate Shop
  5. Gift Shop

Written by the company

Holdsworth Chocolates is a handmade chocolate factory, based in the beautiful market town of Bakewell, in the heart of the Peak District. Creating exquisite, handmade British chocolates, in fully recyclable gift packaging. Shop our collections online, through one of our stockists, or visit our factory shop & see where the magic happens. We create a selection of handmade confections, including creamy caramels, fluffy creams, nutty pralines & decadent ganache truffles, all blended with natural flavours & single origin sustainably sourced cocoa, to create moreish flavour combinations. We also have a 'Bee Friendly' range, created from a selection of stunning plant-based ingredients & enrobed in delicious OatM!lk & decadent Dark Chocolate, 10p from each box purchased in our 'Bee Friendly' range, is donated to 'The Bumblebee Conservation Trust'. And our brand new 'Decadent Dessert' selection, if you love indulgent & tasty treats, the Dessert selection is the perfect choice. Choose from single variety ballotin boxes, or our mixed gift box, filled with 5 different flavours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

186 reviews

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4.8

All reviews

(186)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chocolate heaven!

Website is easy to navigate. Prompt delivery. Chocolates are delicious and the company's sourcing ethics are good, and they use renewable energy in their factory.

25 November 2024
Rated 5 out of 5 stars

Birthday treat

I gave my husband a box of dark chocolates for his birthday. We shared them. They were absolutely delicious.
I love your chocolates and feel that they can’t be beaten. A perfect gift(especially when shared!)

12 November 2024
Rated 5 out of 5 stars

Website easy to navigate

Website easy to navigate. Ordering straightfard online.
Order acknowledged immediately. Order arrived really quickly. Very well packaged and in good order with no damage. Lovely decorative boxes containing delicious chocolates. Really pleased with my order. Thank you. Will be ordering again.

5 November 2024
Rated 5 out of 5 stars

The Delicious Holdsworth Chocolates At Another Holdsworth Family’s Special Party

The marvellous help from the Holdsworth owners with choosing the right chocs for a special occasion, the superb packaging which kept them safe from damage on the way to me, but most of all, the joy these delicious chocs gave all the party guests when they ate them and the fun of seeing the party guests realising that the name on the box was the same as the party holders’ names, plus our particular pride of enjoying them with all our Holdsworth family & friends.

3 November 2024
Rated 5 out of 5 stars

Absolutely gorgeous chocolates

Absolutely gorgeous chocolates. I bought a beautiful box of chocolates as a gift for a dear friend and she loved it. She said she was going to cherish the beautiful box, after she finishes the delicious chocolates, "forever" . Thank you so much for your superb chocolates and your prompt delivery.

24 October 2024
Rated 5 out of 5 stars

Excellent Company selling beautiful Chocolates

I have bought Chocolates from Holdsworth Chocolates on a number of occasions, and the service I have received has been excellent every time. You are kept well informed of the progress of your order, and the delivery has always been very prompt. The chocolates are of exceptional quality, and are beautifully presented. It's always a pleasure to buy from this company, which is in a beautiful part of the Country I know so well.

15 October 2024
Holdsworth Chocolates logo

Reply from Holdsworth Chocolates

Thank you for such a lovely review! We’re delighted to hear that you continue to enjoy our handmade confections!!

Rated 5 out of 5 stars

My sister is a vegan and is also…

My sister is a vegan and is also gluten-free so she finds buying good quality chocolate very difficult as most of it is lacking in taste and texture.
However, as soon as she discovered these chocolates from Holdworths all of that changed, and they have been consistently her favourite chocolates that she says are as good or better than a normal chocolate! They are stunning to look at, exquisite in taste and really exceptional in every way! Thanks for creating them, they are an absolute game-changer!

15 October 2024
Holdsworth Chocolates logo

Reply from Holdsworth Chocolates

Hi Hannah, thank you for your wonderful review!! We’re delighted that we can help with your sisters chocolate plant based chocolate experience!

Rated 5 out of 5 stars

Easy to order and use the website

Easy to order and use the website. Excellent packaging and care taken of the various sized boxes in my order. Speedy delivery too.
And the chocolates were superb and very well received by members of my family who received them as gift.
Many thanks

23 September 2024
Holdsworth Chocolates logo

Reply from Holdsworth Chocolates

Hi Carol, Thank you for your wonderful 5 star review!
We're glad to hear that you found ordering with us an easy experience & that the chocolates were enjoyed!

Rated 5 out of 5 stars

The best chocolates for gifting

The best chocolates for gifting and also for your own treat. They are beautifully boxed and everyone I have given them to as a gift have loved them. My favourite is the Bakewell tart one. Well worth the money for the taste and quality

23 September 2024
Holdsworth Chocolates logo

Reply from Holdsworth Chocolates

Hi Myra, thank you for your wonderful review!!! We’re delighted to hear that you enjoy our handmade confections, especially our Bakewell Pudding truffle.

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