Holdsworth Chocolates logo
Visit website

Holdsworth Chocolates Reviews 

186
•
TrustScore 5 out of 5

4.8

Chocolate Factory
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful variety of rich flavors and the exceptional quality of the handmade chocolates available online and in store. People also love the beautiful packaging, noting that the boxes make perfect presents for friends and family members during the holidays. Buyers consistently mention the speedy delivery service, with orders arriving promptly and securely packaged in pristine condition. Some reviewers were not happy with occasional delivery failures or receiving damaged items during transit. However, some people mentioned buying the beautifully boxed chocolates exclusively as gifts without sampling them personally.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the fabulous flavours, great... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the fabulous, first-class chocolates... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising prompt, swift, and next-day... See more

Order

Reviewers mention positive feedback about order, highlighting that ordering online is very easy and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found a little gem, a chocolate business in Bakewell fabulous Holdsworth chocolates , i would go as far to say the best choice,flavours & variety in the UK, well thought out selection & quality avai... See more

Company replied

Rated 5 out of 5 stars

Great choice of chocolates - which are top quality! I'm a regular buyer, especially of your dark chocolate options. A lot of big chocolate names (Thorntons, for example) have gone down the 'shrinkfl... See more

Rated 5 out of 5 stars

For some reason the large box of Holdsworth Chocolates are no longer stocked in our local John Lewis store. Therefore, a little wary because it's food after all, I ordered online. Very quick de... See more

Rated 5 out of 5 stars

We received a box of The Signature Assortment, Holdsworth Chocolates as part of a Christmas gift, and only just opened them this week. I have to say these are the nicest chocolates I have ever eaten.... See more

Company replied

Company details

  1. Chocolate Factory
  2. also in
  3. Chocolate Artisan
  4. Chocolate Shop
  5. Gift Shop

Written by the company

Holdsworth Chocolates is a handmade chocolate factory, based in the beautiful market town of Bakewell, in the heart of the Peak District. Creating exquisite, handmade British chocolates, in fully recyclable gift packaging. Shop our collections online, through one of our stockists, or visit our factory shop & see where the magic happens. We create a selection of handmade confections, including creamy caramels, fluffy creams, nutty pralines & decadent ganache truffles, all blended with natural flavours & single origin sustainably sourced cocoa, to create moreish flavour combinations. We also have a 'Bee Friendly' range, created from a selection of stunning plant-based ingredients & enrobed in delicious OatM!lk & decadent Dark Chocolate, 10p from each box purchased in our 'Bee Friendly' range, is donated to 'The Bumblebee Conservation Trust'. And our brand new 'Decadent Dessert' selection, if you love indulgent & tasty treats, the Dessert selection is the perfect choice. Choose from single variety ballotin boxes, or our mixed gift box, filled with 5 different flavours.

Contact info

4.8

Excellent

TrustScore 5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(186)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

These are really beautiful chocolates

These are really beautiful chocolates. The flavours, textures and overall appeal are fabulous. And you get a decent sized mouthful, they square ones are particularly luscious!! They make great presents if you can manage to resist gobbling them all up before you see the intended recipient. A great discovery :-)

22 July 2025
Rated 5 out of 5 stars

Excellent chocolates

Lovely website, easy to order, and prompt delivery. Chocolate selection extensive and delicious. Not cheap, but you get what you pay for. Excellent quality, packaging delightful and make wonderful gifts

10 July 2025
Rated 5 out of 5 stars

These chocolates are the best

These chocolates are the best! After receiving a box as a gift, I placed an order for boxes for friends up coming birthdays.
From the order being placed on line to the delivery the service was excellent...
I have no hesitation in recommending this company for excellence.

30 April 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look