hmv (UK) - Worthing Reviews 278

TrustScore 5 out of 5

4.8

Unit 4, Montague Centre, Liverpool St, BN11 1YJ Worthing, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The staff were very helpful with tracking down the item i wanted to order,and explained it would be free delivery to store as well ,so one happy customer 😀

Company replied

Rated 5 out of 5 stars

Staff were pleasant and Know what to do and When Was a fault they did not hesitate return They were very helpful Great little place

Company replied

Rated 3 out of 5 stars

I should not have had to order this DVD. Andre Rieu is very popular in Worthing but only 2 copies were sent to that branch and sold very quickly, before I reached there, on the day of release. I cou... See more

Company replied

Rated 5 out of 5 stars

It's so good to see hmv having vinyl on such great offers. Managed to nearly complete my Uriah Heep picture disc collection now. Also a big shout out to the manager and staff at the Worthing store fo... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Worthing

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contact info

  • Unit 4, Montague Centre, Liverpool St, BN11 1YJ, Worthing, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

278 reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

The staff were very helpful with…

The staff were very helpful with tracking down the item i wanted to order,and explained it would be free delivery to store as well ,so one happy customer 😀

14 June 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Brian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Everything as promised

Everything as promised. Excellent service

12 June 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Pauline

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Return satisfaction

Staff were pleasant and Know what to do and When Was a fault they did not hesitate return They were very helpful Great little place

14 June 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Venessa

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

The staff were very helpful

The staff were very helpful, and the one I had delivered arrived on time, and in good condition.👍

12 June 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Mrs Sharp

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Carol

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Fast service from brilliant staff

From asking for a particular DVD which then was ordered to an email to say collect was fast, easy and am grateful to the team at Worthing Branch

23 May 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Pat

Thanks for leaving us a great review, we’re so pleased to hear you were able to get your hands on your desired DVD.

Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much, and we hope to see you again soon :-)

Rated 5 out of 5 stars

So helpful and knowledgeable in my…

So helpful and knowledgeable in my interests in music.

25 May 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Tina

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very good and very happy

Very good and very happy

8 May 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Tracy

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Very helpful staff

25 April 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Lynne

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Helpful staff in Worthing HMV

Helpful staff in Worthing HMV, easy order, quick delivery.

25 April 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Alan

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Fast delivery and great service 👍

Fast delivery and great service 👍

20 April 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Anthony

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 3 out of 5 stars

the staff are grate but the goods wear…

the staff are grate but the goods wear sent back even though i had payed for them and i believe i only received one notification I expect full compensation for your lack of care of customers goods you have shown me to date

12 March 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Paul

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we have assisted with this. Regards

Rated 5 out of 5 stars

The staff serving us were helpful

The staff serving us were polite, knowledgeable about music and very helpful

14 April 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Gary, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Quick service for special order.

I placed an order for vinyl that was out of stock, the chap was very organised, polite and helpful and sorted my order quickly, including an expected delivery date.
The item arrived earlier, with an email to inform me. Very good service Ant

10 April 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hello Anne

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Super helpful and efficient

Super helpful and efficient

26 March 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Helpful staff

Helpful staff

26 March 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hello Wendy

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Fab staff, very helpful

I was searching a few dvds for my nephew for Christmas. I couldn't find the ones I wanted. I asked a staff member who said it's easier to order on our website, which I did and received all 3 of them within 2 weeks. Easy to order, fab service.

3 December 2025
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Stacy,

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Staff are friendly and helpful and…

Staff are friendly and helpful and extremely knowledgeable. I sometimes go in to try a CD by an artist/band I don't know anything about - I always get good advice/recommendations from the staff. LONG LIVE THE CD AND LONG LIVE HMV!

17 March 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Richard

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

5 star service as always from HMV…

5 star service as always from HMV Worthing staff. I ordered various vinyl and cds this time that were due for release and the help, assistance and time taken to ensure all details were correct was excellent!

13 March 2026
hmv (UK) - Worthing logo

Reply from hmv (UK) - Worthing

Hi Dean

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Worthing store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

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