Brilliant service my cd was out of stock I was kept informed regularly and then it was posted as soon as it came back in stock
Company replied
Location
Switch locationUnits 38 - 40, The Brooks, SO23 8QY Winchester, GB
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See what reviewers are saying
Great .. staff in Winchester HMV were very helpful & bent over backwards so I could receive bluray at my home city of Nottingham … it arrived just 2 days later
Company replied
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... See more
Company replied
It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... See more
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Company details
About hmv (UK) - Winchester
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Units 38 - 40, The Brooks, SO23 8QY, Winchester, United Kingdom
4.8
Excellent
160 reviews
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Reply from hmv (UK) - Winchester
Hi Dale
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I HAVE BEEN DEALING WITH HMV FOR SOME…
I HAVE BEEN DEALING WITH HMV FOR SOME YEARS AND HAVE ALWAYS FOUND THEM TO BE VERY GOOD, FRIENDLY AND KNOWLEDGEABLE.
21 May 2024
Reply from hmv (UK) - Winchester
Hi Elizabeth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
super helpful !!
super helpful instore - not the first time shopping and definitely won’t be the last. thanks for ordering my vinyl for me!
11 May 2024
Reply from hmv (UK) - Winchester
Hi Ashleigh
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good customer service with…
Very good customer service with friendly and helpful staff.
3 May 2024
Reply from hmv (UK) - Winchester
Hi KEVIN
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really helpful staff were fantastic
Really helpful staff were fantastic. Makes all the difference. Please keep the stores open, it is a joy to be able to browse around.
5 May 2024
Reply from hmv (UK) - Winchester
Hi Angela
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Winchester
Hi Mrblister
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service.
17 April 2024
Reply from hmv (UK) - Winchester
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff helpful and friendly
Staff helpful and friendly. Quick and efficient system for ordering and delivering. Good range of stock.
13 April 2024
Reply from hmv (UK) - Winchester
Hi Roderick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Winchester
Hi DavidandLinda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The man who ordered my CD was very…
The man who ordered my CD was very Helpful And knowledgeable and very polite will certainly be using HMV again for my music collection. 10 out of 10 .👍
11 April 2024
Reply from hmv (UK) - Winchester
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great Store, Great Staff.
Staff are always polite, courteous and really helpful. Thank you
9 April 2024
Reply from hmv (UK) - Winchester
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Winchester
Hi Georgina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Winchester
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I personally find all the staff nice…
I personally find all the staff nice and friendly also very helpful
6 February 2024
Reply from hmv (UK) - Winchester
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Winchester
Hi martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Stock
Stock, Price, Trackable delivery
Perfect
Highly recommended retailer
Love visiting our stores in Basingstoke
Southampton & Winchester, and always get a warm welcome - nothing is too for the team and we always get what we're looking for
2 March 2024
Reply from hmv (UK) - Winchester
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Haven’t received goods ,
Haven’t received goods ,
Will be contacting customer services
16 February 2024
Reply from hmv (UK) - Winchester
Dear Ms Davis,
Thanks for leaving us a review.
Please be advised that your recent order was placed using our click & collect delivery option to our Winchester store, not home delivery.
I can confirm that this is ready to collect with your order confirmation email. Please note that should you be unable to collect the order, the store will return uncollected orders after 14 days from delivery, back to our warehouse for a refund.
Kind regards,
Customer Service Team
hmv.com
Good Customer Service!
Ordered a cd - as promised was promptly notified when it arrived - have ordered from this store before & always been satisfied with their customer service- Thank you Happy Customer
2 February 2024
Reply from hmv (UK) - Winchester
Hi Jackie
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful friendly staff
26 January 2024
Reply from hmv (UK) - Winchester
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff despite the error…
Very helpful staff despite the error made by the company in sending two of everything
24 January 2024
Reply from hmv (UK) - Winchester
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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