Brilliant service my cd was out of stock I was kept informed regularly and then it was posted as soon as it came back in stock
Company replied
Location
Switch locationUnits 38 - 40, The Brooks, SO23 8QY Winchester, GB
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See what reviewers are saying
Great .. staff in Winchester HMV were very helpful & bent over backwards so I could receive bluray at my home city of Nottingham … it arrived just 2 days later
Company replied
Unfortunately I was not sent a ready to collect message until I had written to customer service and asked is my order ready. A day after customer service advised it was ready I had an email telling me... See more
Company replied
It's good that I can wait a few days before collecting my purchase. Not always possible with certain other suppliers! Winchester shop is well stocked and the staff are very helpful. I also purchased t... See more
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Company details
About hmv (UK) - Winchester
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Units 38 - 40, The Brooks, SO23 8QY, Winchester, United Kingdom
4.8
Excellent
160 reviews
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Simple to order
Simple to order, prompt delivery at selected location, and Winchester is a great place for coffee and lunch
9 October 2025
Reply from hmv (UK) - Winchester
Hello Wayne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Winchester
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff member was very friendly & such a speedy service.
The staff member was very friendly and helpful. I ordered the DVD and it arrived quickly. I was kept updated on my order. Great service.
9 September 2025
Reply from hmv (UK) - Winchester
Hi michele
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Winchester
Hi Eddie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Winchester
Hi Judy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficiency and politeness.
I ordered a DVD for my son's birthday. The item was not in stock, so I ordered it. I received an email once it was in store and collected it from HMV. The staff were polite and efficient. The whole thing took a couple of days, so I was able to post the DVD to my son in good time for his special day.
26 August 2025
Reply from hmv (UK) - Winchester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Winchester
Hi gordon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Thank you!
Great support from staff in store to help me get the items I was after. Arrived when predicted safely and left me with 2 albums I'll treasure for a very, very long time. Thank you!
14 June 2025
Reply from hmv (UK) - Winchester
Hi SB
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Winchester
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and knowledgeable staff.
27 May 2025
Reply from hmv (UK) - Winchester
Hi G
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great!
Ordered and arrived two days later very efficient and products good condition. (CDs)
23 April 2025
Reply from hmv (UK) - Winchester
Hi Lucy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Winchester Excellent Customer Service
The Staff in Winchester HMV were very helpful and I received excellent customer service.They ordered the cd I wanted and sent me an email as soon as my cd was in.There is a great selection of cds to choose from. The prices are good too.
7 April 2025
Reply from hmv (UK) - Winchester
Hi adele
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
browsing for cds,.
I found what I was looking for in Hmv Winchester, staff helpful, very good selection of music, cd and vinyl. nicely laid out in different genres, and easy to find. have also ordered many items in store, again, staff have been very helpful. Only complaint, We all miss our Salisbury store, which closed many years ago!
14 March 2025
Reply from hmv (UK) - Winchester
Hi Tim
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Winchester
Hello DATS
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was served by a polite and helpful…
I was served by a polite and helpful assistant. Who resolved my issue quickly.
28 February 2025
Reply from hmv (UK) - Winchester
Hi Ken
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Winchester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff were very helpful and tried…
The staff were very helpful and tried hard to find the record we were looking for. They found it online and offered to order it for us.
13 February 2025
Reply from hmv (UK) - Winchester
Hi Fiona
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient click & Collect
Placed a Click and Collect order for 2 "old" CDs which were ready for collection in 3 days at my local branch. Dealt with swiftly and efficiently, staff member was very friendly.
10 February 2025
Reply from hmv (UK) - Winchester
Hi Keith
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Winchester
Hi JL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered vinyl record that was not…
I ordered vinyl record that was not available in the shop at the time and the whole process was easy and straightforward. I am always happy purchase from HMV and help to keep a great shop on the High Street. Thank you.
7 January 2025
Reply from hmv (UK) - Winchester
Hi Eliz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
totally satisfied with how HMV conduct themselves…
Just totally satisfied with how HMV (UK) ARE CONDUCTING THEM SELVES top top company that I totally believe in when I have too purchase my steelbook dvds 4k, so far they have been very efficient that's all I ask as a customer HMV have given me more reason to like them than not. Many thanks
14 December 2024
Reply from hmv (UK) - Winchester
Hi Pete
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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