Only let down was Post Office unable to deliver Mon came next day Service in shop super young couldn't have been more helpful
Company replied
Location
Switch location86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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See what reviewers are saying
Never ordered online but I frequently go to HMV shops and am always really happy with my purchases. Staff are always great in my local store and very helpful. They have a great range of CDs and vinyl... See more
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I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... See more
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Collected my purchase from James who was extremely professional, calm and friendly. He took all the time to explain products as well as ensuring other customers (& staff) were happy. Plenty of t... See more
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Company details
About hmv (UK) - Milton Keynes
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, United Kingdom
4.8
Excellent
250 reviews
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Easy to order and good price
Easy to order and good price( rather than sending by post if its being sent to one of your shops why not send it with your shops orders) it took about 5 days to arrive for me to collect 😀😊
28 April 2024
Reply from hmv (UK) - Milton Keynes
Hi Bob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fabulous selection of CDs
Fabulous selection of CDs - excellent friendly knowledgeable Staff
14 April 2024
Reply from hmv (UK) - Milton Keynes
Hi Kirsten
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They were very helpful with my…
They were very helpful with my purchase, and I got my DVD box set In record time. Thank you HMV
20 March 2024
Reply from hmv (UK) - Milton Keynes
Hello Harry
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Milton Keynes
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Milton Keynes
Hello customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I was very happy that I could pre order…
I was very happy that I could pre order the DVD when it was getting release on the day and it's perfect for my film collection thank you.
1 March 2024
Reply from hmv (UK) - Milton Keynes
Hello Ryan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Milton Keynes
Hello Yasmin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Was very happy with item i bought i…
Was very happy with item i bought i will do again thank you so much hmv from a happy customer
Miss Jennifer Cork
29 February 2024
Reply from hmv (UK) - Milton Keynes
Hi Jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything was easy and on time
28 February 2024
Reply from hmv (UK) - Milton Keynes
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff in the centre mk store always…
Staff in the centre mk store always very helpful and professional cannot rate them higher
22 February 2024
Reply from hmv (UK) - Milton Keynes
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV had what I needed at a competitive…
HMV had what I needed at a competitive price and made it easy for me to buy. Delivery was quick, and if I had time I would have stayed to listen to the live band that was playing, what a great atmosphere.
15 February 2024
Reply from hmv (UK) - Milton Keynes
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Milton Keynes
Hi Nikolinka
Thanks so much for leaving us a 5 star review!
Thank you for shopping with hmv and we hope to see you again soon :)
Hassle free exchanges
I'd purchased a product which had a defect, taken it back, was offered a refund or exchange. I chose exchange, unfortunately another one was not in stock in my local store, but it only took two days for one to be there, ready for collection. Nice staff, very helpful.
2 February 2024
Reply from hmv (UK) - Milton Keynes
Hi Martin
Thank you for leaving a 5-star review! We are sorry to hear that your original purchase had a defect but we do pride ourselves on offering our customers the best experience we can in these circumstances we’re so pleased to hear this has paid off.
See you soon!
The kids movie is fantastic
The kids movie is fantastic , but the delivery time a bit to long.
29 January 2024
Reply from hmv (UK) - Milton Keynes
Hi Customer,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Reply from hmv (UK) - Milton Keynes
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Milton Keynes
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Reply from hmv (UK) - Milton Keynes
Hi Kelly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
staff very helpful excellent service
25 January 2024
Reply from hmv (UK) - Milton Keynes
Hi Keith
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great staff assistance
Great staff assistance when looking for sale vinyl that wasn’t available in store. Ordered through shop for home delivery and received on time. Excellent sale prices.
21 January 2024
Reply from hmv (UK) - Milton Keynes
Hi Gordon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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