Placed an order instore. Very polite & helpful staff. Within a couple of days my purchase arrived. Placed a 2nd order online, delivered within 48 hours. Great stuff.
Company replied
Location
Switch locationUnit 24, Four Seasons Shopping Centre, NG18 1SU Mansfield, GB
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See what reviewers are saying
Fabulous customer service. We were looking for a couple of DVDs and a member of staff overheard our conversation and asked what we wanted. He then ordered both items for us and arranged for them to be... See more
Company replied
Kev gave me good advice on how to use my HMV gift card in store to take advantage of DEAL40 to order ABBA 50 years singes vinyl for £35 instead of £100. Fantastic service
Company replied
I always enjoy browsing in store for CDs and DVDs. I particularly like to check out the new releases at the weekend. I also find that the staff are always helpful regarding items that I may not... See more
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Company details
About hmv (UK) - Mansfield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 24, Four Seasons Shopping Centre, NG18 1SU, Mansfield, United Kingdom
4.8
Excellent
197 reviews
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I ordered a cd from my local store
I ordered a cd from my local store, staff very pleasant and helpful.
23 March 2024
Reply from hmv (UK) - Mansfield
Hello Mr Buchan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Reply from hmv (UK) - Mansfield
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good helpful staff
14 March 2024
Reply from hmv (UK) - Mansfield
Hello Ryan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Lovely staff verry friendly and helpful…
Lovely staff verry friendly and helpful nice to chat with
14 March 2024
Reply from hmv (UK) - Mansfield
Hi Lillie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A well laid out shop was easy to get…
A well laid out shop was easy to get round the staff were very knowledgeable in the goods that they sold asked one assistant about something they did not have it in stock he ordered it he was so helpful his name was Ben a vey helpful assistant
7 March 2024
Reply from hmv (UK) - Mansfield
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick service,helpful,and quick…
Quick service,helpful,and quick delivery.gteat staff.x
26 February 2024
Reply from hmv (UK) - Mansfield
Hi Barbel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service
20 February 2024
Reply from hmv (UK) - Mansfield
Hi C
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cheap and very speedy
Cheap and very speedy. Brilliant service while in store collecting.
18 February 2024
Reply from hmv (UK) - Mansfield
Hi melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Called instore to buy a dvd which was…
Called instore to buy a dvd which was not available but the gentleman found it online and ordered it for me it was sent direct to my address. I received notification of dispatch and delivery, excellent service
12 February 2024
Reply from hmv (UK) - Mansfield
Hi Andrea
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The goods arrived quickly and it was…
The goods arrived quickly and it was easy to get them in store. The assistant was friendly and helpful
11 February 2024
Reply from hmv (UK) - Mansfield
Hi jack
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great knowledge on profucts
26 January 2024
Reply from hmv (UK) - Mansfield
Hello customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Very happy with the service I received…
Very happy with the service I received Thankyou
21 January 2024
Reply from hmv (UK) - Mansfield
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to access n use site
Easy to access n use site, plenty of options n information, reasonable prices, delivered on time when told.
17 January 2024
Reply from hmv (UK) - Mansfield
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very Helpful staff when you can't find…
Very Helpful staff when you can't find what you are looking for thank you
6 January 2024
Reply from hmv (UK) - Mansfield
Hello Tina
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff didn't have dvd in store…
Helpful staff didn't have dvd in store i wanted was able to order it for me to be delivered at home arrived on time very friendly staff
24 December 2023
Reply from hmv (UK) - Mansfield
Hello Julie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ben at the Mansfield Branch was really…
Ben at the Mansfield Branch was really kind and helped me out with my purchases. As i had to order one CD as it wasn't in stock, then buy the other two that was and discount the one that was on sale. Nothing was too much trouble.
20 December 2023
Reply from hmv (UK) - Mansfield
Hi Lorraine,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Mansfield
Hi Maxine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I was happy with the help I had in…
I was happy with the help I had in store for them to order what I was looking for. I was also like how the store looks and easy to find.
13 December 2023
Reply from hmv (UK) - Mansfield
Hi Ellen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering process and collection
Easy ordering process and my item was ready to collect in store as stated in my email correspondence.
13 December 2023
Reply from hmv (UK) - Mansfield
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivered fast in good condition …
Delivered fast in good condition plus free delivery
11 December 2023
Reply from hmv (UK) - Mansfield
Hi Mrs Gascoigne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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