Assistant was very helpful and explained what I needed for my husbands precious organ records, so he could play after along time of not hearing them
Company replied
Location
Switch locationUnit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB Ipswich, GB
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See what reviewers are saying
Such a great experience we had at the Ipswich HMV, very knowledgeable and friendly staff helped us find all the albums we were looking for, including CDs old horror films from their brilliant selectio... See more
Company replied
HMV has become my go-to online and physical vinyl record store. Only if I cannot find a record that I want on their site, I'll look elsewhere. FAST shipping and super reasonable prices. I even bought... See more
Company replied
Went into shop on Monday to see if they could order a cd for me that I couldn’t find anywhere. This wasn’t a problem & was duly ordered & paid for. E-mail received on the Tuesday that order had been d... See more
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Company details
About hmv (UK) - Ipswich
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 20-21, Sailmakers Shopping Centre, Tavern St, IP1 3BB, Ipswich, United Kingdom
4.8
Excellent
310 reviews
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Assistant at Ipswich store was very helpful and…
Assistant was very helpful and explained what I needed for my husbands precious organ records, so he could play after along time of not hearing them
16 June 2026
Reply from hmv (UK) - Ipswich
Hi catherine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service. Helpful.,
Always have good, helpful service from HMV Ipswich and FOPP store Cambridge.
29 May 2026
Reply from hmv (UK) - Ipswich
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The lps came very quick nicely packaged…
The lps came very quick nicely packaged in excellent condition and very good value for money
2 June 2026
Reply from hmv (UK) - Ipswich
Hello,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Was really good they ordered into store…
Was really good they ordered into store the cd I wanted and were really helpful it arrived very quickly and it was easy to collect from the store when it came in
2 May 2026
Reply from hmv (UK) - Ipswich
Hi Mrs Barker,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy
Always order my vinyl online. Pick it up from the shop in town. Good quick shipping. Good customer service when picking up vinyl from shop. Staff are friendly.
28 April 2026
Reply from hmv (UK) - Ipswich
Hi Dawn,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service. Ordering and collection was easy. Friendly service as well when collecting. Will be ordering again.
24 April 2026
Reply from hmv (UK) - Ipswich
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful and knowledgeable on…
Staff very helpful and knowledgeable on the subject matter I was looking for, a good experience.
23 April 2026
Reply from hmv (UK) - Ipswich
Hi Terence
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
When I purchased my DVD the staff…
When I purchased my DVD the staff member was very professional and polite and when I went to pick up my DVD I greeted by my first name that why I have awarded five stars
19 April 2026
Reply from hmv (UK) - Ipswich
Hi Michael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to use & efficient.
2 April 2026
Reply from hmv (UK) - Ipswich
Hi Gavin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Had an issue with a pair of headphones, Simon in the ipswich store was great, so helpful and organised a replacement pair to be sent out. Thank you
14 April 2026
Reply from hmv (UK) - Ipswich
Hi Laura,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always helpful in this store
Always helpful in this store
I was served by a friendly and efficient member of staff.
I find all the staff here pleasant and helpful.
3 April 2026
Reply from hmv (UK) - Ipswich
Hi Valerie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered safely
Delivered great, on time and i know if i order online my items will come safe
26 March 2026
Reply from hmv (UK) - Ipswich
Hi Jennie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV is the first place I go to,online or I store.
With ordering from hmv in the past,I knew I could rely on them. With being informed by email every step of the process. HMV is the first place I go,either online or in store for what I need.
21 March 2026
Reply from hmv (UK) - Ipswich
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great click and collect service
Speedy delivery . Staff are knowledgeable and make time for you . Their click and collect service is fantastic
23 March 2026
Reply from hmv (UK) - Ipswich
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi Jade,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Ipswich
Hi JAMES
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ipswich
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
quick delivery with no problems
8 March 2026
Reply from hmv (UK) - Ipswich
Hi Brooke
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Ipswich
Hi Mr Hardy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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