I say it was very good only 2 days of expected and no delay . Both items were immaculate and no damage towards them.
Company replied
Location
Switch locationUnit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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See what reviewers are saying
anastasia was knowlegable.efficient and polite, My list,which consisted of 2 sides of A4 ,didn't phase her at all. Excellent service.thanks
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Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... See more
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I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... See more
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Company details
About hmv (UK) - Huddersfield
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, United Kingdom
4.7
Excellent
181 reviews
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Best delivery I’ve had from hmv
I say it was very good only 2 days of expected and no delay . Both items were immaculate and no damage towards them.
17 May 2026
Reply from hmv (UK) - Huddersfield
Hi Ronnie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent customer service
Excellent customer service. Friendly and helpful staff. Was kept informed at every step.
6 May 2026
Reply from hmv (UK) - Huddersfield
Hi PAT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
anastasia was knowlegable.efficient and…
anastasia was knowlegable.efficient and polite,
My list,which consisted of 2 sides of A4 ,didn't phase her at all.
Excellent service.thanks
25 April 2026
Reply from hmv (UK) - Huddersfield
Hi Francois
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Huddersfield
Hi Sue
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a pleasure to visit HMV Huddersfield
Always a pleasure to visit HMV Huddersfield. Staff are always knowledgeable, respectful, approachable and helpful.
11 April 2026
Reply from hmv (UK) - Huddersfield
Hi Rob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Service
The workers at HMV Huddersfield are very helpful with any questions or enquiries. It was fast and easy to collect my pre-order and it was very fast service
1 April 2026
Reply from hmv (UK) - Huddersfield
Hi Mackenzie
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Huddersfield store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Staff are always friendly and very…
Staff are always friendly and very helpfull i regularly visit or order stuff online to collect from that store. Always a has a fabulous range to look at
28 March 2026
Reply from hmv (UK) - Huddersfield
Hello Marie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Sorry I missed You!!
being able to pre-order online prior to release in store, being updated by text and email as to progress status, leaving a 'I missed you' card to say left in 'your safe space'.
18 March 2026
Reply from hmv (UK) - Huddersfield
Hello V
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Extremely well stocked across a whole…
Extremely well stocked across a whole range of music related goods. Excellent service from a very knowledgeable and helpful staff
10 March 2026
Reply from hmv (UK) - Huddersfield
Hello Christine,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Bought 4 brand new vinyls from hmv in…
Bought 4 brand new vinyls from hmv in last few month. 3 of them jump terribly. Had them replaced by lovely staff but even new ones jump to n same places. Printing production is terrible unfortunately.
3 March 2026
Reply from hmv (UK) - Huddersfield
Hi Joe,
We're very sorry to hear this and for any disappointment with your purchase.
Unfortunately manufacturing faults are outside our direct control, but please be assured that your comments have been forwarded to the relevant team for review.
Should you wish to return or exchange the item again, please feel free to action this at your convenience.
My experience all through from ordering…
My experience all through from ordering and collection from my local store was easy and smooth.The workers at my local store are very friendly and ever willing to help.
21 February 2026
Reply from hmv (UK) - Huddersfield
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Andy at the huddersfield store went out…
Andy at the huddersfield store went out of his way to order me a t sjirt they didnt have in stock and he had to delivered to my house so i didnt have to trail back .very polite man and quick delivery .
9 February 2026
Reply from hmv (UK) - Huddersfield
Hello Vickki
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Huddersfield store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Efficient process from online purchase to pick-up in store
Super quick delivery to my chosen store - no postage to pay which is great. Lovely member of staff processed my order when I picked it up.
4 February 2026
Reply from hmv (UK) - Huddersfield
Hi Carol,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing
The staff was friendly and I liked how they have everything in stock I'm a very common customer as to me hmv is a home a safe place for me to browse all the stuff I like. I'm a big music fan and an anime fan
10 February 2026
Reply from hmv (UK) - Huddersfield
Hi Kiera,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff in store
7 February 2026
Reply from hmv (UK) - Huddersfield
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Huddersfield
Hi Luciana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reply from hmv (UK) - Huddersfield
Hi Iman
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
I am a new buyer of vinyl and the staff…
I am a new buyer of vinyl and the staff were very helpful and knowlegable.
24 January 2026
Reply from hmv (UK) - Huddersfield
Hi Tina,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really great company and easy to order…
Really great company and easy to order from their website
Good value products too
14 January 2026
Reply from hmv (UK) - Huddersfield
Hello Dawn,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Reply from hmv (UK) - Huddersfield
Hi Robin,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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