hmv (UK) - Birmingham Bullring Reviews 

321
TrustScore 4.5 out of 5

4.7

MSU2A, Bullring, B5 4BE Birmingham, GB


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Rated 5 out of 5 stars

This item arrived early on 27/08/2026. The item came sealed and well packaged, the cd case, information booklet, back insert and cd, all came in pristine condition!!!. The cd plays perfectly and sound... See more

Company replied

Rated 5 out of 5 stars

Always excellent service. Products come as described and delivered on time in safe and secure packaging

Rated 5 out of 5 stars

We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... See more

Company replied

Rated 5 out of 5 stars

Attended an artist album release signing at Birmingham Bullring. It was super easy to collect my pre-order and queue up for the signing. Made another purchase after and the young female colleague on t... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Birmingham Bullring

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

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Contact info

  • MSU2A, Bullring, B5 4BE, Birmingham, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

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4.7

All reviews

(321)

29,960 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

HMV never fail to deliver

HMV never fail to deliver. Was eagerly awaiting the release of Arirang by BTS, along with many others.

Was delighted when itvarrived…. Was definitely worth the wait.

26 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Amanda

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 1 out of 5 stars

Awful waiting for the singer Robyn…

Awful waiting for the singer Robyn almost 1 hour late for signing just be honest with customers if the singer is running late some staff said ‘she is here’ whilst others said ‘she is not here.’ They are not worth waiting over

29 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hello John

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Rated 5 out of 5 stars

Brilliant good delivery

Brilliant good delivery

28 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Mrs

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Polite and helpful staff

Polite and helpful staff, nice freindly store and location are easily accessable

23 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Lellisandhar

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Review

Great service and on time

20 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hello Customer

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Lovely store

I visited Birmingham central hmv while just generally browsing. I found the store clean, organised with plenty of choice. My daughter loved it. The staff are lovely. I will definitely drop by again next time I visit Birmingham.

21 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Zubair

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Birmingham Bullring store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great customer service

Great customer service, the sales assistant in store was very helpful, and ordered the product for me to be delivered to my home address. All ran very smoothly and I would definitely recommend HMV to others.

20 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Dvd pick up and lovely member of staff

How quick and fast the delivery to the shop came and how lovely the lady was that served me, will be ordering more in time thank you

18 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Carla

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Human experience is best

They explained to me the items are not in store but they could order them for me and get them delivered. The DVDs arrived on time I am very happy with the service. HMV is one of my favourite stores in town. I have been coming here for years and I will continue to do so. The staff are always very helpful.

7 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi OWEN

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Rated 5 out of 5 stars

Friendly service

11 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hello saleem

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Excellent service very pleased would…

Excellent service very pleased would definitely recommend hmv.com

10 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Paul

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 5 out of 5 stars

I go to the one in birmingham since its…

I go to the one in birmingham since its the closest one to me amazing shop the staff are always kind and helpful

9 November 2025
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Terri,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Every time I go into HMV Bullring I…

Every time I go into HMV Bullring I ALWAYS find the staff very friendly and helpful which makes me keep going back

5 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Antony

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Home delivery

Very helpful sales assistant instore who sorted my order out online, as the size i wanted they hadn't got. He told me it could be delivered to my home saving me another trip to town, which i was grateful for.

17 February 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Samantha

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Wonderful

Great work. Fast delivery, right away after the album is released. Will definitely buy on HMV again.

2 March 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Anne

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great price & easy to order

Great price & easy to order. Fast delivery to my local HMV.

24 February 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Simon, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

GREAT SERVICE

25 February 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Mark, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great customer service

Great customer service

2 February 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi steven

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

I loves me vinyl

Ordered me vinyl and got in good time

14 February 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hi Phillip

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Rated 4 out of 5 stars

Happy shopper.

I always shop at hmv, why not? I am never disappointed

10 February 2026
hmv (UK) - Birmingham Bullring logo

Reply from hmv (UK) - Birmingham Bullring

Hello John,

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

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