Historic Newspapers Reviews 

18,703
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers had a great experience with this company. Customers truly love finding unique personalized gifts for their family members, enthusiastically mentioning that items arrive quickly and make wonderful presents for truly special occasions. Additionally, people frequently praise the customer service team for being extremely responsive, friendly, and helpful when promptly resolving unexpected issues. Some reviewers were not happy with delivery conditions, noting that packages sometimes arrived damaged, wet, or poorly wrapped due to bad weather or rough handling during transit. Other consumers also mentioned occasional problems regarding lower print quality, blurry images, fading details, or warped book covers upon opening the delivery.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the unique and high... See more

Quality

People report ambiguous experiences with quality, as many reviewers are thrilled with their unique... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised the fast shipping times,... See more

Order

Reviewers mention mixed experiences regarding their orders, as many customers praise the easy ordering... See more

Customer service

Consumers find customer service to be positive, highlighting that representatives are very responsive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic present to give to give to someone who is a huge fan of a specific topic! Can't wait to give it at Christmas. Really good quality and great that can be personalised. Only issue I had to not... See more

Rated 4 out of 5 stars

I bought this as a birthday present for my great grandson who will be 10 next week so can’t say how good it is but I am told it is impressive & he will love it. Ordering & delivery was easy

Rated 5 out of 5 stars

My book arrived with a dented and dirty corner. The box had obviously fallen apart in transit and been taped up. When I told Historic Newspapers they immediately responded with multiple ways to fix... See more

Rated 5 out of 5 stars

First item unfortunately got lost in the post. Tracking said it was delivered but nowhere to be found. I emailed the customer services and Heather resolved my problem very quickly, sending out a repl... See more


Company details

  1. Gift Shop

Written by the company

We are delighted to have been delivering special keepsake gifts for important milestone occasions for over 30 years to our happy customers!


Contact info

4.2

Great

TrustScore 4 out of 5

19K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(18,703)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

I cannot praise this company enough

I cannot praise this company enough, not only for its high quality products but also for its excellent customer service. A special shout out to Emma who went above and beyond to resolve an issue with my order (which was a error on my part) Thank you 😊

15 October 2025
Unprompted review
Rated 3 out of 5 stars

A preview would be nice.

I would have like to have seen a picture of the newspaper before I spent nearly £80 on it. When it arrived I thought it would have a front page headline and maybe a picture but it was just obituaries etc. which is fine but I might have picked a different paper if I could have seen it first.

30 September 2025
Unprompted review
Rated 3 out of 5 stars

Good product poor shipping

The book is of good quality, but the ridiculous app download and account creation required to track shipping, which doesn’t actually give any indication of where the product is is pointless and very poor UX.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Going above and beyond....

I input incorrect billing details when placing my order online and sent Historic Newspapers an email explaining my error. They promptly responded by email assuring me payment had gone through successfully. And Historic Newspapers then acted unbelievably quickly to get the newspaper I had purchased delivered within less than 48 hours to my dad so it arrived in time for his 90th birthday. He was delighted with his present, it was incredibly special, and the certificate of authenticity is a nice touch too. Thank you to Historic Newspapers for the excellent product and for going above and beyond to get it delivered in time, although I left it so late to place my order. I'm so grateful. I happily recommend this company to anybody at a loss as to what to buy somebody about to celebrate an important birthday.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

The Beatles newspaper book is…

The Beatles newspaper book is fantastic. Packed full of history. Bought for my 14 yr old granddaughter who has discovered an interest in the Fab Four. Cant wait to gift it to her for Christmas. Great service!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful gift.

The books are very well made. The order process was easy and I received my book in Australia in around 3 weeks which I thought was very good. There is only one change I would like to see and that is an option of different colour gift boxes.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

What an absolute joke of a company

What an absolute joke of a company. Specifically asked for 'urgent' delivery on a Thursday which said it would be next day/overnight, waited all day at home and nobody bothered to turn up. Now won't be delivered until Monday the following week, lost £10 on urgent delivery and missed my 75 year old fathers birthday. Disgusting way to treat customers and shall NEVER use this rip-off of a company again. Get your act together and use a decent delivery company and stop trying to cheap out at the expense of your customers. What rank behaviour. And don't blame this on the delivery company, you chose them! Take some ownership stop ripping off hard-working customers. Disgusting.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Received my Historic Newspapers Beatles…

Received my Historic Newspapers Beatles within 2 weeks of my order. This was a birthday present for my husband and at 75 I was at a loss of what to give him but being a long life fan of the Beatles this turned out to be the perfect gift. A hard back cover with his name on the front made it so presentable. The book is full of all the newspaper stories of the Beatles from their early years right through. My husband is loving reminiscing those years and learning some stories he never knew. I would highly recommend this as a gift or for personal interest.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Continuous delays and poor communication

Appalling customer service!
Ordered on 11th Sept with a stated delivery within 5-7 days. Received an email on 16th Sept to say there had been a technical error and the book required reprinting - new delivery date on or before 24th Sept. Was sent a tracking link. Checked the tracking link on 24th Sept to check delivery had been made to the recipient. The link didn’t work so I emailed the company. Received a reply on 25th Sept to say that there was a further technical issue and it required another replacement reprint and the order would now be sent to arrive on or before 2nd October.

Needless to say I have asked for a full and complete refund as the ridiculous delay means it has missed its intended purpose for my friend. Disappointed and thoroughly let down. Would absolutely not recommend which is a real shame as the idea is a lovely one.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

A well made

A well made, beautiful gift for my father, I loved the ability to add in a custom made note that made it all the more special rather than just a coffee table book.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Historic Newspapers - 5 Star Service

Historic Newspapers are exactly what they say on the tin. Went on to their website (easy to navigate 👍🏼) and entered the date I wanted (grans bday lol). Then they gave me options of I think 4 or 5 different papers that they had in stock, which I thought was proper cool bcos that meant I could pick a proper Scottish one instead of like English or something, bit more local and personal. Put my order in, paid, and put it to the back of my mind. I then received my confirmation emails, and a tracker with Royal Mail which is great, and I honestly had my order delivered within about 3 days. Opened, and I was absolutely delighted! This newspaper I ordered is NINTY-FOUR YEARS OLD, and in absolute pristine condition thanks to the work of the archivists. My gran thoroughly enjoyed it as did the whole family tbh they’re a great read, if a bit depressing looking at 1931 house prices lol. Really cannot recommend enough from my experience.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Easy excellence productwebsite to use to order what I…

Easy website to use to order what I wanted. I was expecting the item to take longer than it did, with having it personalised on the front. Soon arrived. Not seen it myself, as a gift, but I saw how delighted someone was with receiving the same item & that’s why I purchased it.

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Incorrect transcribing

The book we received was not what was ordered.
We ordered a 60th birthday book - all good so far✅
The name was correct ✅
The birth year was incorrect ❌
It was 30 years out! We ordered 1965 and got a book for 1935!
No time for a replacement or time to search for an alternative.
Not happy at all 😢
On the plus side they did give a full refund😊

6 August 2025
Unprompted review

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