HighonBikes logo
Visit website

HighonBikes Reviews 

7,465
•
TrustScore 5 out of 5

4.9

Bike Accessories Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and prompt delivery, often noting that items arrived quickly and as promised. Many people highlight the excellent service, competitive pricing, and the high quality of the products received. Reviewers also appreciate the ease of ordering, the wide range of products available, and the clear product descriptions. However, some customers also noted issues with shipping costs, finding them to be outrageously high for certain items. A few other people also felt that some products, despite being more expensive, were of the same poor quality as cheaper alternatives.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting super fast and prompt... See more

Product

Consumers consistently report positive experiences with the products, highlighting their amazing quality,... See more

Price

Customers consistently note positive experiences with price, frequently mentioning competitive and reasonable... See more

Service

Users describe positive interactions with service, consistently praising its excellence and efficiency.... See more

Order

Reviewers highlight positive aspects of order, often praising the smooth, quick, and easy ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being let down by another online retailer, i turned to High On Bikes which indicated item in stock. When ordering an extra 10% off black friday applied so i saved money. Fast delivery arriving o... See more

Rated 5 out of 5 stars

I bought a Dura Ace crank and chain ring set in HOB's sale. A month after purchasing it at an exceptionally good price, I realised that this component wasn't exactly what I needed and so I boxed it b... See more

Rated 5 out of 5 stars

I’ve used HoB for over ten years personally and commercially and they have always exceeded my expectations! They have helped me and friends, family and customers out of sticky situations with parts... See more

Rated 5 out of 5 stars

Excellent service with prompt delivery. I bought a saddle which sadly wasn't right for me. I spent some time trying to get the fit right and spoke to the manufacturer. In the end I needed to retu... See more

Company details

  1. Bike Accessories Store

Information provided by various external sources

High on Bikes Cycle Parts and Accessories

Written by the company

Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,465)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A good experience

Item was as described.
Delivery was efficient and as promised.
Item was well packaged.
Communication was good.
A good retailer in relation to my purchase. Happy :)

27 February 2026
Rated 5 out of 5 stars

One of the Very Best in the UK

I’ve used HoB for over ten years personally and commercially and they have always exceeded my expectations!
They have helped me and friends, family and customers out of sticky situations with parts needed at short notice and Customer Service is exceptional!
They are one of the top MailOrder/Online retailers in the UK consistently! Thanks Again

25 February 2026
Rated 5 out of 5 stars

Quality at a good price; handlebar tape.

I recently bought a product for my sons birthday from Highonbikes.
As with previous purchases the product was the best value that we could find, it was delivered correctly on time with no fuss.
Just what we wanted.
Thank you again Highonbikes team.

25 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look