hifiheadphones.co.uk Reviews 

1,522
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I contacted HiFi Headphones through their live chat while looking at the new Audeze Maxwell 2 ANC, and the service was excellent. The person I spoke to was friendly, helpful and went out of their... See more

Rated 5 out of 5 stars

Superb Audio Quality. The box includes four sizes of silicone ear tips, for a noise isolating seal. Hi-res playback with USB - C Dac for wired headphone. Fast delivery service from Hifi headphones. I... See more

Rated 5 out of 5 stars

Headphones really well packaged, would survive being at the bottom of a stack of parcels in a delivery depot. Fast turnaround from order to arrival. Headphones themselves, Audeze isine 20's beautiful... See more

Rated 5 out of 5 stars

Have bought headphones from hifiheadphones.co.uk for several years. Tend to go for AudioFly or Sound Magic, mostly cheaper end of those ranges, and they're always good, plus much better selection than... See more

Company details

  1. Hi-fi shop
  2. Electronics Store

Information provided by various external sources

The UK headphone store that's serious about headphones, HiFi Headphones specialises in bringing innovative products to the UK market and providing a World class service to our customers. Offering a huge selection of headphones, earphones and related products as well as buyer’s guides, reviews, and headphone news blog, the HiFi Headphones website is the place to make an informed headphone purchase. More importantly we’re also really into enjoying music with headphones. Listening with headphones is our preferred choice while kicking back to enjoy our favourite musicians and we’re here to help you make the best headphone choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,522)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great returns experience

Purchased what turned out to be a faulty product from hifiheadphones. Excellent support, simple returns process and refund within a matter of days. A great customer experience even though the product itself was manufactured badly (SoundMAGIC ST80).

21 April 2018
Unprompted review
Rated 5 out of 5 stars

So far, all is good.

Ordered a pair of headphones, which arrived quickly next day. The product itself was well packaged, with no damage. Which would be expected. Also the product was nicely priced, after comparing on numerous websites. I would recommend this company. Fortunately, i've not had to return anything yet, so can't review that side of the company.

12 April 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Hifiheadphones sell a great range of high quality products at very competitive prices.
They offer unbiased advice if you aren't sure what to purchase, and everything I have purchased from them has been excellent.
Delivery is quick, customer service are responsive to queries and questions.
Very highly recommended for all your headphone and earphone requirements.

5 April 2018
Unprompted review
Rated 5 out of 5 stars

Great Supplier

Hifi Headphones were the only supplier that had what I needed at the right price. I'm always a bit wary with new companies, but I was pleasantly surprised. The ordering process was easy, and I wasn't forced to create an account first, which is a plus. The product arrived promptly in good condition, was exactly as described and worked straight out of the box. My only minor issue was that I paid for next day delivery, then received a text saying it would not be delivered until the day after next. It wasn't a huge problem for me apart from paying extra, but as it turned out, the item arrived the next day anyway. Just a silly admin thing, no doubt. Very pleased with this company and would use again. Definitely recommended.

15 March 2018
Unprompted review
Rated 4 out of 5 stars

I had some good advice

I had some good advice and read some good partner reviews of Fidou in ear dual driver phones. Tremendous sound, and after fiddly fitting of over ear supports starting to really enjoy. Very good help about these, and 4 stars would definitely have been 5 if HiFiHeadphones had delivery been time order placed corresponding to delivery day. Slight grey area so work plans had to be shifted about.

12 March 2018
Unprompted review
Rated 5 out of 5 stars

Top grade service

Just want to thank you for your superb customer service. The replacement headphones have been received today and look great. Will be putting them to the test from tomorrow on my daily constitutional but the plug looks more substantial than the Koss model and neat foldaway design with wallet is very nice. Thanks again for your generous response which was quick, polite and helpful from start to finish. Highly recommended company.

9 March 2018
Unprompted review

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